Hotel pet friendly a Hanoi

I stayed here for 7 days, it’s truly an great stay I have to say. The host was hospitable and helpful, the amenities there were good. Thanks

Un ospite meraviglioso, così pensativo, da acqua in bottiglia a asciugamani, detergente liquido a gel da doccia, shampoo e persino gel da lavare a mano, l'ospite ha conservato tutto prima della nostra arrivo. Molto pulita, eccellente posizione, a pochi minuti a piedi dal centro vincom. Ci siamo trasferiti per 4 notti e vorremmo poter rimanere più! Torneremo la prossima volta che siamo a Hanoi.

Questo appartamento si sentiva davvero come una casa lontana da casa. Era spazioso, moderno e completamente equipaggiato con tutto quello che ci serviva, tra cui una lavatrice/siccatore e una piccola cucina per il caffè mattina. Ci piaceva soprattutto la vista privata balcone! Wi-Fi ad alta velocità è stato un enorme plus per il lavoro a distanza. Molto consiglia a chiunque visita Hanoi!

Positive: - Amazing room, great wood smell, a lot of small great details. We had the deluxe room with two saunas. - Motivated staff to support us. We had a bath issue, technician there within the hour. We wanted access to the pickleball field (perfect by the way!), staff came running with the key. - Great decor. A lot of different colorful flower everywhere, fruit tree, pond with frog. Also, thousands of beautiful light illuminates the resort at night. Very pretty. Don't expect amazing rice field though, it's a print out (look at the pictures). - Very calm, away of Hanoi loudness (it took us one hour of transit from Hanoi for d500 000 of taxi). Fresh air! - Good wifi and smart TV, but wasn't able to Chrome cast from my phone. Negative: - Food : Breakfast was literally insta ramen... And Food prices were high for Vietnam (see menu picture). You need cash to pay (can't pay by card), but they allowed us to pay it all on the last day (we booked a cab to a bank 15min away to take out cash). - No English speaker staff: We made it work through WhatsApp and Google translate. - Check in/out: There is no reception desk. We were guided to our room by the 24h guard (positive), but we needed to ask the staff the next day about the wifi password. - No map of the resort or guided tour. Also, the resort is still under construction. - The ”rock” rooms are artificial (sound empty when you kick it). - We didn't use the pool since the water was green. - There is no scheduled weekly activity, so it's really to relax. Staff recommended to visit the ”nearby” national park, but it was 1h away. - Nothing in the immediate area outside the resort, you have to walk 30-40min in either direction to find other restaurants or shop. (We walk it once and booked a Grab the following time).

The check-in experience is very good. The whole hotel is clean and tidy, the environment is elegant, the room is simple and elegant, the lighting is good, the decoration is warm and comfortable, the supplies are complete, and it is very convenient to use. Hygiene and cleanliness are in place, no stains and no odor, and the details are full of attention. The service staff is warm and friendly, professional and considerate, and the procedures are fast and efficient. If there is any problem, they can actively help to solve it, which makes people feel comfortable. The hotel has a superior location, convenient transportation, and complete surrounding facilities. It is very convenient to travel and eat, which is very suitable for traveling and living. The facilities are complete and well-maintained, and the environment is quiet, so that people can have a good rest. Overall, the environment, service and cost performance are very good. It is a very satisfactory stay. It is worth recommending. I will choose this place again next time

Un fantastico hotel di categoria media ad Hanoi, con un'atmosfera fantastica, ascensori comodi e sicuri e parcheggio gratuito per le auto a noleggio.

Sebbene la receptionist avesse una conoscenza limitata dell'inglese, si è dimostrata cordiale. Inoltre, il servizio offerto è stato soddisfacente e l'alloggio pulito; purtroppo, quando ho provato a usare il bollitore per preparare il caffè, ho trovato degli insetti. La cucina offerta in loco era discreta. Tuttavia, nonostante questi inconvenienti, nel complesso abbiamo ricevuto un'ospitalità eccezionale da parte di tutto il personale incontrato durante il nostro soggiorno. Credo che la pubblicità indichi che il trasporto per l'aeroporto sia gratuito, ma in realtà è necessario pagare un supplemento per questo servizio.

房間乾淨，在 P4，在大廳打電話就行告知你已經到了，小姐姐會説中文，入住很方便，因為是公寓式的，所以小姐姐會帶你上去辦理入住，第二天退房直接關門離開就行，按金會準時退到你的賬號。方便快捷，服務態度很好。關鍵是會説中文。

Nonostante avessi prenotato una camera deluxe, l'unica camera disponibile era una standard di categoria inferiore. Sono arrivato in hotel la mattina prima del check-in, ho completato le procedure necessarie, ho depositato i bagagli e sono partito. Naturalmente, ho protestato con forza, ma invano, quindi ho chiesto con insistenza a TRIP.COM il rimborso della differenza.

The room was spacious and okay for the price. If you need something close to the airport which is cheap, this hotel is perfect. Otherwise it is not ideal.