Cerca hotel a tema Hotel con sorgenti termali a Hanoi

I was stay at there around 4 days. It’s really nice for the hotel. I really love it the staff also friendly and can communicate in English as well. It’s good for me

Absolutely amazing experience! The hotel is in a sky scraper from where you can see all of Hanoi. I was there during the ***** new year celebrations and one of the best locations to view the firworks was the hotel's lobby and restraunt. The hotel also organized lion dance for ***** new year. The breakfast is also really good with loads and loads of cuisine options. Also try the pecan pie at the cafe, it is absolutely delicious. The best part however is the hospitality team. Kudos to them for making me and my girlfriend feel fully taken care of. Their attention to detail to each guest's plans is immaculate. It was ***** new year night and we could not find a grab as there were none available and we had a train to catch. The staff knew where we were headed as they also helped us book. They had already ordered a cab for us as we were getting late. The team made our stay delightful and I will definitely be back.

Buona colazione abbondante, camera pulita, personale cordiale e fantastico del servizio clienti. Amo davvero Pullman. Il loro servizio non mi delude affatto. Questo è il tipo di servizio che fa venire voglia di tornare in hotel per il prossimo soggiorno. Altamente raccomandato.

こちらのホテルは4泊5日の日程で利用しましたが、部屋は常に清潔で、クーラーは強力、朝食ビュッフェもとてもおいしかったです。特に牛肉フォーは外の有名レストランのそれよりおいしかったし、毎朝のベトナムアイスコーヒーも外のカフェと変わらないくらい美味しく、大満足です。また旅行最終日、日本へのフライトが深夜だったのですが、チェックアウトした後もシャワーを使わせてくれてとても助かりました。（あのままだと汗をかいたまま飛行機に乗らないといけなかったため）ホテルのスタッフ皆が親切でしたが、JennyとMには特に親切にしてもらいました。素晴らしい体験をありがとう！ I stayed at this hotel for 4 nights and 5 days, the room was always clean, the air conditioner was powerful, and the breakfast buffet was very good. In particular, the beef pho was better than that of the famous restaurant outside, and the Vietnamese iced coffee every morning was as delicious as the café outside, and I was very satisfied. Also, on the last day of the trip, my flight to Japan was late at night, but they let me use the shower even after checking out, which was very helpful. All the hotel staff were very nice (because I had to get on the plane sweating as it was), but Jenny and M were especially helpful. Thanks for the great experience!

We moved here after a terrible stay at another hotel and I am so grateful that we did. The service standards in the hotel are unmatchable. From the time you arrive, the attendants help you out of the car, check the car to ensure you do not leave anything. A receptionist ensures she shares everything with you clearly. The rooms are so beautiful that the gorgeous pictures you see are an understatement. Everything is sustainable and except for water bottles (understandably), there was no use of plastic in the rooms. They are super thoughtful and every single staff member offered the same level of exceptional service. One of the receptionists (I wish I hadn't forgotten her name), stayed with us while we waited for a grab and gave us lots of useful advice about the new year countdown and traffic. She was incredibly pleasant and caring. The breakfasts are all you can eat ala carte and everything we tried was exceptional. I have zero complaints about this hotel except that it is further from the hustle of the city. They do offer a very luxurious shuttle service at certain points in the day, so do check in with them. I would say its worth the travel distance just because this room is so beautiful and every little element was well thought through. I would stay here in a heartbeat. There are no shops nearby but you can grab food or snacks easily enough. Thank you for turning around our trip.

L'hotel è stato progettato con un servizio di lusso/ospedaliero di 5*, e è stato molto nuovo, come ha detto l'associato, che è stato aperto per circa 6 mesi. Il letto e la camera erano molto confortevoli e decorati. Io apprezzerò questo a 10/10. Grande servizio e pulito. Mi sono accolto con un buono da bere e la gara di bar mi ha fatto una bevanda che non era sul menu e anche se la barra del tetto era chiusa, ha preso il tempo di preparare una bevanda speciale che non è troppo zucchero per me come richiesto. Il colazione al ristorante era anche fantastico! Anche se non riuscivo a rimanere per un lungo periodo, mentre volava a Hanoi per fare un fermo a Hai Phong. Certamente tornerò e resterò qui per la mia futura visita.

Amazing experience. The service is superb as you would expect from Sofitel Legend. The facilities are good, the place has a true historical vibe without being a museum of antiques. The breakfast is excellent in terms of local food variety. There are several 5 star hotel options in Hanoi, but seems like Sofitel is the best one you can find. Unfortunately we missed the hotel tour, so will need to come back.

Spacious room, Good service. I had a room facing east, where the hot shower didn't work. So I reported on the issue for them to get it fixed on day 2 morning. Later that night, upon returning, I received a note and phone messages of apologies, informing their engineering could not fix the hot shower problem. Therefore, they offered a change of room to the north facing. Similar in size and better equipped with a bidet and warm toilet seat. Thank you so much

I stayed for two nights at Club Junior Suite. The staff were friendly and helpful. Room condition and staff service were impeccable. Especially, I was impressed with the service provided by Ms. Oanh, who tried to give the best service to my family. She well understood our needs and arranged everything to make our stay at the hotel comfortable and enjoyable. However, I am slightly disappointed with construction work underway during my stay. I was unable to fully enjoy all the facilities.

It was one of my best stays in these 10years. The property gives us laid-back feeling with lake view from huge windows. People nowadays prefer to build up many stories, but this property has 8 layers. This low layered building makes us feel more comfortable feeling. It reminded us we were nature being. From the first touch was great. The club lounge personnel did hard work to meet our request of the room that I had asked them in a last minute. Ms.Sunny, Ms.Thu welcomed us with big smiles and Ms.Tram Le who is a loyalty manager came out to greet us in very polite way. I was really impressed. She is a very thoughtful person that she gave us 120% comfortable feelings even after checking out. She allowed us staying club lounge and spa area until our departure to the airport. (My flight was mid night)!! Everyone was great and kind in the club lounge. Ms.Sua, Ms.Thoa and Mr. Linh Do. They are really kind well noticed. Food was good but most of them are Korean food. If there were more Vietnamese local food, it would be nicer. Our room was beautiful. We were assigned to a suite room with lake view. It was spacious. Interior was calm and cozy. Amazingly, every single person working this hotel is very professional. I know how hard to hire such high-quality service provider nowadays but all of them are on very high standard. Swimming pool and sauna area was very nice. It took off our tiredness in a day. There was huge jacuzzi, sauna and shower room. The swimming pool was warm heated, and we could swim even at nighttime without freezing. The people working there were also very attentive with warm attitude. There is a very local town just in front of the hotel. You just get into a small street inside. It is so much fun to take time to explore there. You will see the local people life there. There are so many small shops like barber, butcher, Vietnamese noodle house, fruits shop, laundry shop, sinh to stand etc. I would like to be back this hotel again. Everything was really nice. If you are thinking where to stay in Ha Noi, I am sure this hotel is the best choice. とても素敵なホテルでした。働いている人、部屋、雰囲気、プール、サウナ、ジム、朝食、クラブラウンジ。全てにおいて平均値が高かったです。 最近ベトナムでは高いビルが流行りでどんどんホテルも高層化していますが、このJWマリオットはあえての8階建て。直前にインターコンチネンタルホテルの６９階に泊まってから来たのですが、この低層仕様がむしろ人間としてほっとする空間であることを痛感しました。また目の前が国際会議場で広々とした池が広がっているので、都市にありながらもリゾートっぽさも感じられ、リラックスできました。 部屋はジュニアスイートにアップグレードしていただき、朝食も本来ならばラウンジでとるはずだったのですが、JWカフェで食べてもいいよ、と仰っていただきました。 ステイを楽しんでほしいから！とチェックインを担当して下さった方が仰っていましたが、本当にその言葉通りすべてにおいて私たちのステイが良いものになるよう心配りを随所でしてくださいました。 ハノイの中心部からは離れていましたが、バイクを借りたので問題ありませんでした。バイクでバッチャンに行ったりオールドタウンに行ったり、西湖の周りを回ったりとかなり忙しく過ごしましたが、日中の街中の喧騒からホテルに帰ってきてリラックスできるギャップが私たちのスタイルには合っていました。 プールは温室温水で夜運動がてら泳ぐには丁度良かったです。サウナエリアも綺麗で、水風呂はありませんが氷の出る部屋（？）と巨大なジャグジー、シャワーの個室が4つとラウンジャー２つ。着替える場所も広く清潔でした。 クラブラウンジも営業時間が長く、プールサウナが22時までで、そのあと水分補給に立ち寄れるので便利でした。また子供の時間制限もなく良かったです。その代わりラウンジの雰囲気を保つため、スピーカーで電話をし始めた方にやんわり注意をしたり、トングを使わずに手でクッキーを取っている人にトングを使ってくださいね、とラウンジの方が優しく仰っているところにプロフェッショナルな姿勢を感じました。大人子供関係なく、きちんとマナーを守ってある程度の静かな雰囲気を保つためにホテルの方