Hotel Hotel per famiglie a Colombo

非常乾淨，傢俱家電齊全，都是新的，還配了空氣炸鍋，簡直不要太香

Questo è il peggiore Shangri-La che abbia mai soggiornato. I vari tipi di camera sono confusi. E 'molto inamici per gli ospiti che vogliono estendere il loro soggiorno. Non si può entrare direttamente al desk front. Devi prenotare online. Anche se prenoti lo stesso tipo di camera e prezzo online, sarai costretto a cancellare e pagare la tassa di cancellazione prima di poter accedere.

Colombo rappresenta l'hotel. La posizione è buona. L'edificio vicino all'hotel ha un centro di trattamento dell'acqua di Gulan, un barbecue, un supermercato e una piazza di cibo. Ci sono diversi ristoranti all'hotel, quindi non devi preoccuparti di mangiare. La colazione è molto variabile, e la zuppa è del gusto. E'antico, quindi sembra molto vecchio, ma molto pulito. La piscina è molto grande e bella, ma non c'è ombra, quindi fate attenzione a lacerare, e pochi nuotano durante il giorno.

in overall , the hotel is good. The service in restaurant could be improved. especially the machine coffee is sometimes out of order. For passenger has morning flight could be more flexible. Swimming pool is nice . Facility for Gym is ok.

We had a day to kill before our late night flight home, so booked a room and used the hotel facilities. The rooftop pool and jacuzzis are excellent. Decent range of food and drinks you can order up there. Also had a choice of many restaurants on site for our dinner. The room itself was lovely and met our needs in terms of having somewhere to freshen up before the airport. Note that the room has a window but it’s completely frosted, so you get natural light but no visibility. It didn’t bother us but might be an issue if you were staying longer. I don’t like that there’s a huge window between the bedroom and bathroom, esp when staying with a friend.

La posizione di questo hotel è stata eccellente, ma purtroppo il servizio lo fa scendere. Il primo giorno del buffet di colazione era eccellente dopo che era una diminuzione costante. Dovremmo chiedere una tazza di caffè numerose volte da diversi camerieri prima di ottenere uno meno zucchero, salse e limoni di tè. Una mattina uno dei manager in gialletto ha raccolto le nostre piastrelle, purtroppo non ho finito e ho dovuto prendere il mio bene prima che fosse preso il piatto. Con servizio in camera una volta non avevamo asciugamani che non erano molto il giorno dopo hanno pulito la stanza e non hanno lasciato asciugamani ci hanno detto che sarebbero tornati in 5 minuti con asciugamani una e mezz'ora dopo abbiamo dovuto chiamare la ricezione per essere detto che mandano Qualcuno alzato subito, oltre due ore dopo abbiamo finalmente ricevuto le nostre tovalette. Nel caffè che abbiamo sedeto a tavola dovevamo chiedere menù aspettate più di un'ora e mezza, ma nessuno ha preso il nostro ordine! Non parlare della campana della stanza alle 11:10 e qualcuno cerca di aprire la nostra porta quando abbiamo urlato, dicevano che ci portavano acqua!

La check-in non ha ricevuto le camere da letto con due persone. Invece, ha dato una camera re con un letto extra, che è stato posto all’interno della stanza, ma non è stato confortevole e un po’ piccolo, che è stato un lato negativo. Sarebbe stato un buon soggiorno se il soggiorno fosse andato secondo la prenotazione effettuata o se fosse stato fatto un altro accordo per far fronte a questa mancanza di disponibilità. La stanza era pulita con buone attrezzature.

My friend and I travelled to Colombo in January from the UK. The hotel is large, modern, well appointed. Comfortable bedrooms, ample choice at breakfast (which can get busy). Our room had a Lakeside view, pretty enough, but it also overlooked the poolside bar/club which had loud music playing till the very early hours, rendering sleep a challenge. I would recommend checking this, before you book, or stay on the other side of the hotel. However, what soured our stay was that the day after we checked in at the hotel, we were victims of a scam. As we left the hotel to walk to the local temple in the morning (still jet lagged), a man claiming to be a hotel employee started a conversation with us. He claimed his name was Sangha Perera. He appeared to be helpful, giving us directions. As it was raining, he advised us that taking a tuk tuk around the main tourist attractions would be easier and cheaper. As he was connected to the hotel, we trusted him. He 'found' us a tuktuk, and even joined us acting as an unnoficial guide. Eventually he ended up taking us to an 'officially credited' government approved jewellery shop, which had 50% off,  he even told us a percentage of profits would be donated to tsunami orphans. We were pressurised by the shop management (all men) into purchasing items.  After that the tuktuk driver told us the ride for 2.5 hours would cost equivalent of £100 in rupees, and things got very heated until we paid up. We reported the matter to the Jeevani Perera, Lobby Manager at Colombo Cinnamon Lakeside hotel. She told us the man did not work at the hotel, and an identical incident had happened previously. We also spoke to the hotel security officer, who said he would check hotel security videos. Later we even sent them photos of the man claiming to be an hotel employee and the tuktuk driver. We were disappointed to receive no response from them. BE WARNED if you stay at this hotel. Scammers are working around there, and the hotel seemingly turns a blind eye, without advising guests checking in! (SEE PHOTOS OF SCAMMERS ATTACHED). Am sure the same thing goes on outside other hotels too... We eventually went to the local police, who were helpful, and they went with us to get our money back from the jewellery shop (Lanka Sapphire Lapidary PVT Ltd., no 83 Dharmaphala Mawatha, Colombo 07), but it was not easy to do so. A salutary lesson.

Our first stay at this hotel and it was delightful. Quick and friendly check in, we were generously upgraded to a one bedroom suite which was very spacious with a seperate living room. It has a fully functional kitchen, with dishwasher and a washing machine for clothing. Balcony and well appointed room with coffee machine. The breakfast which was included in our room rate was delicious and had a broad range of options. We chose this hotel over the Shangri-La and were very happy with the choice and the hotel is much newer and therefore at the moment, in better condition. Swimming pool is large and receives lots of sunshine. I would stay here again.