Provincia di Panama: hotel42.1% dei visitatori sceglie questa zona
AAlexeygreat2024.06.22
Ho soggiornato in Novotel in tutto il mondo, ma questo è il più semplice che abbia mai visto. Va bene per un pernottamento, perché è pulito, tranquillo e confortevole. Solo una cosa mi ha sorpreso molto: per accogliere gli ospiti in camera chiedono 65$ (io pago 50$ per la camera). Tutti i Novotel nel mondo consentono di avere ospiti, questo no.
I was surprised to see this quality in a Crowne Plaza hotel. There was nothing totally terrible, but I would definitely not stay here again.
The detailed version:
Airport shuttle: If you are an airport hotel advertising a free hotel shuttle, I think you should assume a good proportion of people staying there expect it to be easy to get to and from the airport. However it is near impossible to get information about it until you are at the hotel. I emailed twice the week before arriving (no reply) and called them over ten times over two different days to try get information (no answer). Finally the day of flying someone answers and just says that you go outside of the terminal and a shuttle will be there. There are no signs, no timetable, nothing. I called again once we actually got to Panama and was told it comes at 25 past the hour from door 17. I was lucky that my partner saw it by chance on the other side of the street at door 14. At the hotel, there is a printed timetable. Why not put this on the website or share it in the confirmation message?? Or at least tell people when they call? Once there, it was no problem taking it back to the airport, there's a timetable by reception. It runs around once every hour.
Gym: was very good for a hotel, not amazing but it was clean and with a varied selection of machines, mats, medicine balls, resistance bands and weights. I was impressed.
Breakfast: nothing to write home about but a lot of variety: scrambled eggs, cereals, sausages, cheeses, rice, empanadas, breads etc. But a lot of stuff was missing signs. The 'corn empanadas' were full of beef, which seems misleading.
Restaurant: didn't use it because the selection is very limited if you're a vegetarian (I think there was one vegetarian dish). It also seemed quite expensive, I guess that's normal for a restaurant hotel, but the quality didn't look to match.
Room: large and spacious with a comfortable bed, coffee machine and TV. But there was a very weird smell, it was damp and the Aircon looked like it was from the 70s (and sounded that way too).
Bathroom: again OK. The shampoos/conditioners etc seem to be the wrong size for the set brackets on the wall, which makes them very uncomfortable to use, as you can only press down around .5 cm.
We didn't use the pool so can't comment. As I said nothing really terrible but a frustrating experience and a surprise this is within the Crowne Plaza brand. I will personally not stay again.
Provincia di Panama: hotel5.3% dei visitatori sceglie questa zona
FFarzad2024.11.24
I had five nights there the location it’s OK the hotel is big and enough space the price is affordable but team member and employee need more training to how make satisfy the customers especially for breakfast. There is not that much option but the room service it’s hundred Person I recommend this hotel because of good price
It started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
L'hotel non è molto grande in dimensioni, ma offre un buon rapporto qualità/prezzo. Soprattutto se si sfruttano le promozioni di questa piattaforma.
Ottima posizione, si dispone di Metromall a pochi metri, si può arrivare/spostare dall'aeroporto con il treno , e attraversare la strada è Los Pueblos, dove troverete altri negozi, forse con prezzi più bassi.
Ha piscina e ristorante, entrambi aperti fino alle 11 pm e un piccolo palestra a cui puoi accedere 24/7.
Camera molto pulita e confortevole, accesso con carta, con caffè e due capsule cortesia, così come una bottiglia d'acqua. Tina da bagno e bagno con acqua calda. Piastra e tavolo per piastra, chiusura, frigorifero e una scatola forte.
Acquista camera con colazione è una buona opzione, serve a partire dalle 6 del mattino, è buffet con opzioni limitate ma sicuramente c'è qualcosa per tutti i gusti. Se ti piace la colazione presto o hai un volo alle 9:00, è un'ottima opzione, può essere difficile trovare dove la colazione presto da queste parti e all'aeroporto sarà più costoso.
Il personale è molto gentile e ti permette di effettuare il check-in dal mattino, anche se dipende dalla disponibilità, non è obbligatorio, ma ti aiutano se è nelle loro possibilità.
Provincia di Panama: hotel42.1% dei visitatori sceglie questa zona
UUtente ospite2025.05.12
The hotel staff was fantastic. Especially the housekeeping ladies were very skilled, courteous, and punctual.
However, a major downside of this hotel concerns the showers in the rooms, which should be a basic and essential service in a four-star hotel.
The water quality is very poor, and the shower water flow is extremely low and inconsistent, with no way to adjust the temperature properly.
Not to mention the smell of the water, which clearly indicates that the plumbing system needs a complete overhaul as soon as possible.
Provincia di Panama: hotel42.1% dei visitatori sceglie questa zona
JJingjingbibi2024.07.12
Il servizio dell'hotel è molto caldo, l'igiene è molto pulita, la posizione geografica è molto buona nella città. Il viaggio è molto conveniente per andare ovunque. Il vecchio marchio è più affidabile, il rapporto prezzo è ancora possibile
My stay was okay, good location close to amazing restaurants and the multi plaza mall. Breakfast and bar was okay with friendly staff. However the flaws were the room was freezing cold; tried to adjust but remained cold. Turned off the ac for the entire trip but was never hot. Room needs more amenities; offered only coffee we had to ask for tea, no bathrobes or slippers. Also house keeping cleaned rooms at 4 and later when guests are returning from a long day and need to enter. Not a bad hotel but needs to fix those issues.
Excelente ubicación a 15 minutos del aeropuerto fueron por mí cuando llegue y al siguiente día me llevaron de regreso al aeropuerto sin ningún contratiempo
Muchas opciones para cenar en los alrededores
Y el lugar muy limpio y cómodo!
Infrastrutture: buono
Salute: eccellente
Ambiente: pulito
Servizio: bene
Il viaggio è necessario, e è molto vicino alla sala espositiva!Molto buon 👍
E'una scelta di alta qualità per il viaggio in Panama.
E il servizio di piattaforma è anche eccellente!
Molto buono
54 recensione
8.3/10
Prezzo da
4.980 PHP
per night
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8.9/10
Molto buono
SStubbornTravelI was surprised to see this quality in a Crowne Plaza hotel. There was nothing totally terrible, but I would definitely not stay here again.
The detailed version:
Airport shuttle: If you are an airport hotel advertising a free hotel shuttle, I think you should assume a good proportion of people staying there expect it to be easy to get to and from the airport. However it is near impossible to get information about it until you are at the hotel. I emailed twice the week before arriving (no reply) and called them over ten times over two different days to try get information (no answer). Finally the day of flying someone answers and just says that you go outside of the terminal and a shuttle will be there. There are no signs, no timetable, nothing. I called again once we actually got to Panama and was told it comes at 25 past the hour from door 17. I was lucky that my partner saw it by chance on the other side of the street at door 14. At the hotel, there is a printed timetable. Why not put this on the website or share it in the confirmation message?? Or at least tell people when they call? Once there, it was no problem taking it back to the airport, there's a timetable by reception. It runs around once every hour.
Gym: was very good for a hotel, not amazing but it was clean and with a varied selection of machines, mats, medicine balls, resistance bands and weights. I was impressed.
Breakfast: nothing to write home about but a lot of variety: scrambled eggs, cereals, sausages, cheeses, rice, empanadas, breads etc. But a lot of stuff was missing signs. The 'corn empanadas' were full of beef, which seems misleading.
Restaurant: didn't use it because the selection is very limited if you're a vegetarian (I think there was one vegetarian dish). It also seemed quite expensive, I guess that's normal for a restaurant hotel, but the quality didn't look to match.
Room: large and spacious with a comfortable bed, coffee machine and TV. But there was a very weird smell, it was damp and the Aircon looked like it was from the 70s (and sounded that way too).
Bathroom: again OK. The shampoos/conditioners etc seem to be the wrong size for the set brackets on the wall, which makes them very uncomfortable to use, as you can only press down around .5 cm.
We didn't use the pool so can't comment. As I said nothing really terrible but a frustrating experience and a surprise this is within the Crowne Plaza brand. I will personally not stay again.
LLois CowartIt started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
BBrucePer cominciare bene, non pensavo che il mio viaggio includesse la colazione gratuita finché non sono arrivato e la signora alla reception me l'ha detto! Ero entusiasta del cibo gratuito. Ho adorato tutto dell'hotel e il cibo era perfetto e l'hotel è molto pulito. L'unica cosa che mi preoccupava era la tranquillità della mia stanza, ci ha fatto pensare un po' troppo ma non ci ha impedito di godercela comunque. Ho adorato tutti i comfort e il personale è stato molto gentile. Prenoterei sicuramente di nuovo se dovessi tornare di nuovo
LLady Kwenadi🌟 5-Star Review for Art Casco Hotel – Casco Viejo, Panama City 🌟
Art Casco Hotel is a peaceful and stylish retreat nestled right in the heart of Casco Viejo. From the moment I arrived, I was impressed by the calm ambiance, warm hospitality, and beautifully designed interiors.
The hotel feels like a private sanctuary — thoughtfully decorated with artistic touches, high ceilings, and tasteful modern finishes that reflect the charm of the historic district. My room was spotless, cozy, and quiet, with a comfortable bed and quality amenities.
The location is unbeatable. Everything in Casco is within walking distance: restaurants, museums, shops, and scenic colonial streets. Despite being so central, the hotel itself feels calm and tucked away from the noise.
The staff were incredibly kind and professional. They even allowed me to check in early, which I deeply appreciated after a long journey. Their warmth and helpfulness made my stay all the more pleasant.
If you’re looking for a boutique hotel with character, comfort, and a fantastic location in Panama City’s historic district, Art Casco Hotel is a perfect choice.
⭐️⭐️⭐️⭐️⭐️
Highly recommended. I would absolutely stay again.
UUtente ospiteRoom was nice and comfortable though carpet had not been vacuumed in a long time.
Had a massage at the spa. Extremely disorganized and inexperienced massuese. With 30 minutes notice of my arrival there were no towels or robes ready. She kept bringing things one at a time even while i waz naked getting into the shower- bath mat, then robe, then robe belt, then towel, then slippers. I told her i just want back massage and done strong but i had to keep telling her where to rub and to be stronger.
Other than that the facility was nice
I used on line booking to book one day, then two more days then three more days. I always book for two but om the last three days something went wrong and somehow got booked only 1 person. Desk attendant told me $55 a day to change to two person. I think the app which i didn’t use the first two times defaulted to kne person and i didn’t have a chance to select two person
It waa extremely difficult to get a drink at the bar.
I did manage to get a drink at the bar then moved to a table. When i got the bill for items at the tae, the drink i had already paid for was on the bill. The waitress corrected it, thankfui had the bar receipt in my pocket
UUtente anonimointernet connection isn't great and that could be a problem. Unfortunately, there is no fridge in the room either. The location is not really far from the Via Argentina metro station and staff is very polite and helpful.
LLueAnn BarkleyQuando ci siamo reclutati, abbiamo ricevuto la sala 125. Quando siamo entrati, ho capito che c'era una questione di mold, come sono allergico alla mold, quando ci sono controllato, la zona AC era coperta di mold nero. Abbiamo detto al rappresentante al conteggio, poi ci ha trasferiti a 421, che aveva ancora l'odore moldo, e quando siamo tornati a dirlo, in questo momento il mio petto è pesante, mi sento nausea e prurito, poi ci ha trasferiti a 819. La stanza era completamente pulita e fresca rispetto agli altri. Sinceramente, lei era molto utile, sono grato che fosse disposta ad aiutare perché il mio viaggio sarebbe stato un incubo totale. Oltre a ciò, il colazione era grande, il luogo doveva essere mantenuto, ma in generale era soddisfacente.
TTravel Addict90Durante il nostro soggiorno, abbiamo notato che le tende e le lampade della stanza erano deludenti e sporche, mentre la maggior parte dei membri del personale erano amichevoli, un personale di servizio frontale ha gestito una situazione con un cassaforte sottile in modo non professionale. Anche se eravamo disposti a pagare 10 dollari ciascuno per i sostituti, affrontare la questione chiamandoci al divano frontale invece di visitare discretamente la nostra stanza è stato terribile, soprattutto con altri ospiti presenti nel lobby. Inoltre, la stanza era riservata per tre ospiti, quindi costantemente doveva chiedere la terza toletta e la tazza di caffè era estremamente inconveniente.
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