Hotel con parcheggio a Bintan

We recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests. 1. Room Consistency & Communication Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved. 2. Villa Room Maintenance On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression. We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved. Thank you for taking the time to read our feedback.

Our stay at Said Beach House was nothing short of amazing. From the moment we arrived, the staff truly went above and beyond for us – not just doing the bare minimum, but consistently making the extra effort to ensure we were comfortable and well taken care of. Their warmth, attentiveness, genuine hospitality and thoughtfulness really made the experience so much more special, and it's honestly what stood out to us the most. The food was also great and always prepared on time... everything was seamless and well-organised throughout our stay! The villa itself was very cozy, well-kept and exceptionally clean. It was a comfortable space to come back to after a long day of activities. Just a small tip: do remember to keep the doors closed to prevent insects or mosquitoes from entering. Speaking of that, Sadi Beach House is definitely a place where you will feel very connected to nature. You may occasionally come across insects or lizards (or even stray cats!), but it really ads to the overall experience rather than taking away from it – it's all part of the charm. The location was perfect for us. While amenities like minimarts may be a little further out, it meant that the area was incredibly quiet and peaceful, especially at night. It's the ideal place if you're looking to unwind and take a break from the noise and pace of city life. Overall, we had such a lovely stay and a huge part of that was thanks to the amazing staff who made everything feel so effortless and welcoming! I would absolutely recommend Sadi Beach House to anyone looking for a relaxing and memorable getaway!

Grande servizio in generale. Da arrivo di ferry all'uscita. Il servizio di fronte e il ristorante erano eccellenti. La stanza era pulita con una bella vista, e la piscina era grande con un sacco di letti di giorno. Ci sono molte attività da scegliere, ma la messa in piscina è stata la nostra attività preferita. La gestione della piscina, tuttavia, ha bisogno di un miglioramento: i letti usati non sono stati puliti, con asciugamani sporchi lasciati ovunque anche piastre/sfondi sporchi, rendendo difficile indicare chi era disponibile. Non c'era nemmeno un personale che fornisca facilmente le tovaglie, le richieste sono state troppo lunghe; se non ci sono persone, le tovaglie dovrebbero essere semplicemente preparate sui letti di giornata.

The stay was a very pleasant and wonderful environment. All the staff are very helpful and friendly. There were also a lot of activities to do from indoors to outdoors, beach activities and the jet ski and atv experience was the best! The food there are all delicious. Travelling was also convenient as transportation are easily accessible and provided. Will surely recommend anyone visiting Bintan to stop by Holiday Inn Resort for a fun-filled vacation.

We have found this beautiful place on our 2 days dad/son bicycle tour through Western Bintan. We loved the ample, farm type camp that is in between the hills and savannahs with the reddish coloured earth and evergreen palm trees of Bintan. The reception area is already oozing openness and friendliness, and you check in a very pleasant and welcoming world. The owner has established this is as a sustainable youth training and learning center, at the same time offering splendid and well-integrated guest activities for families, kids, and groups. We stayed in one of the clamping houses adjacent to one of the small and relaxing lakes, and my 5y son loved every inch of it. The A/C motor works in the background, the bathroom is bigger than in any of the Lagoi resorts we have been so far. The food is very deliciously mildly spicy, the coffee machine is Italian, the breakfast offers a choice of two menues which makes it easy not to choose wrong. The best part is the always friendly and supporting staff. Yanu was very supportive when engineering a kite and helped us making it fly (even outside his shift). The creative center is definitely worth a visit. As natural bicyclists, we loved the empty and small paved roads around the Camp, so we even had a wonderful time biking down to the Blue Lagoon (1hour). From the Ferry Station TM it is a 2h bicycle trip with a few stops in the road (try to avoid the heat). The Bintan Ferry takes bikes for transport, so do 6-seater cabbies in Singapore. I can strongly recommend this place for any escape plans from the big city and for all nature fans.

Generally is a good experience for a family stay. The villa is big and spacious. Both rooms are clean and tidy. We have in house BBQ session. Drawback is the toilet is open style with easy access for the flies and mosquitoes. The breakfast menu is acceptable. But for the 3 nights, we prefer to have dinner outside instead as the price is not that attractive.

Our stay at Natra Bintan was such an amazing experience for us as a couple 🤍 We decided to go on a weekday, and honestly that was the best decision because the whole place felt so peaceful, calm, and private. The atmosphere was very relaxing with beautiful views and a quiet environment perfect for escaping from busy routines and spending quality time together. From the moment we arrived, the service was really good. The staff were all very friendly, polite, and helpful throughout our stay. They made us feel welcomed and comfortable all the time. Check-in was smooth, the room was clean and cozy, and everything was well prepared for guests. What we loved most was the overall vibe of the resort. It’s not just about the stay, but the feeling you get there slow mornings, relaxing walks, enjoying the lagoon view, and having peaceful moments together without rushing anything. It truly felt like a short healing trip for both of us ✨ Definitely recommended for couples who want a romantic, relaxing, and peaceful getaway. We would love to come back again someday 🤍

Stayed in the private pool ocean view villa, and it was one of the best villas I’ve ever visited! 😍 La villa stessa era bella: * 🚽 Giappone/Coreana riscaldato * 🚿 Grande doccia * 🛀 Grande bathtub * 🪞 Couple’s sink with plenty of space * 🛏️ Big, comfortable bed L'oceano è chiaro e non inquinato, e ogni villa viene con un paddle inflatablehigh tide è stato così divertente, e basso tempo ti permette di vedere piccoli pesci. È stato come una spiaggia privata perfetta per le foto divertenti e sorprendenti senza bombe foto.✨La piscina era perfetta anche, pulita quotidianamente, e il resort era molto privato e tranquillo. 💡 Se avessi dovuto condividere il mio consiglio 🤿 Andare a snorkeling! Il mio più grande dispiacere non andava 🥺. Se l'acqua davanti alla villa è già così chiara e piena di pesce, posso solo immaginare i punti di snorkeling. 🐠 🍽️ Il ristorante Ocean era eccellentepesca locale fresca e noodles di alimenti per la pesca per 385k IDR. Vorrei solo provare il crab mud! 🥲 https://oneofakindbintan.github.io/oneofakindbintanmenu/ocean/mobile/index.html Menu Servizio in camera 🚲 Le biciclette gratuite sono disponibili solo chieda ricevimento e li consegnano alla vostra villa. 💆♀️ Prenota una sessione spaHo passato tanto tempo a ricercare spa prima del viaggio, solo per scoprire che il resort stesso offre pacchetti di spa a prezzi accessibili. Non ho pianificato abbastanza tempo per questo 🤏🥲 ma vale seriamente la pena. 💡 Il mio consiglio: Stay in the ocean view villait’s absolutely worth it. Trasporti è facile da organizzare, ma questo livello di vista oceanica e privacy a questo prezzo è raro. ✨ Le migliori vacanze sono quelle con rammarico di non conoscere piùso andare per questo. Un vero gem100% di visita!🌊💙 ❤️ Grazie al manager e al team per la loro ospitalità e un servizio eccellente. Tutti erano amichevoli e attenti, rendendo il soggiorno ancora più memorabile.

Se non si è incazzato su un hotel ”diretto in città”, questo è un hotel perfetto per voi e la vostra famiglia! L'hotel è a pochi passi dalla piazza Melayu, Tugu Pencil, Gong-gong edificio, Jalan Hang Tuah, il ponte costiere di recente costruzione, e Il quartiere è anche molto amichevole e ricco di piccoli cibi locali e negozi di pasticceria che non sono costosi! Anche se si vuole un buon ristorante cinese di alimenti per la pecora, Sei Enam è solo una pietra gettare via! Le camere sono molto basse e semplici e l'hotel non è dotato di ascensore, quindi se si sta soggiornando sul quarto piano, dovrai andare in piedi! All'interno delle camere sono semplici apparecchi come TV, cavo, telefono, tazze da bere, acqua in bottiglia, scarpe, tazze, cavi, docce d'acqua calda e fredda, tostapane con pasta dentale, shampoo, sapone da bar, aria condizionata, Le piastrelle sono ferme, e anche un bel bollitore per voi per colpire a dormire! Purtroppo non ci sono bollitori d'acqua, né caffè e condimenti di tè nella stanza. Acqua potabile calda e fredda sono al livello 1 area di cena. Il pacchetto dell'hotel che ho preso è stato con un semplice colazione. I piatti sono locali e spezie e spesso sono spruzzati con arachidi. Il colazione viene in pacchetti involucri (takeaway) con tutte le salse di argento, e/o riso in carta e involucri di plastica. Le cucine e le piastre sono disponibili per l'uso. Per il prezzo di circa S$26/day, ho pensato che fosse un soggiorno così meraviglioso in questo hotel! Anche se non ci sono molte strutture (perche' preferirei andare a camminare intorno alla città e andare a fare una barca), consiglio molto questo hotel 2 stelle per un semplice e conveniente soggiorno a Tanjung Pinang! Dio benedica il Giorno!

Excellent location away from the usual water parks and tourists. The resort is only an hr from the ferry terminal, for an additional fee, they can arrange pickup/drop off. The room is way better than the photos advertised. Every amenity you can think of is available including insect repellent cream. This is the place to stay if you want to be close to nature. There are a few species of kingfishers, sandpipers and swifts, raptors, etc just to name a few. The main highlight of this place is when the tide is low, you can walk out and go fish hunting, spot different species of crabs, and mudskippers, etc. Since it is a mangrove beach, inevitably there are sandflies so it's important to cover up when heading to the beach. The staff are friendly and food is amazing. I will be back again hopefully in the near future.