Hotel con colazione a Sapporo

Our stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional. We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home. Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed. The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in. The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious. Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River. We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable. The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings. While our overall experience was excellent, I have a few suggestions for improvement. One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable. As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar. I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal. Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety. Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.

Staff are remarkably friendly, well-trained, and consistently ready to assist. The breakfast buffet offers a wide and impressive variety of choices. While the room lighting is somewhat dim for reading or applying makeup—likely a deliberate design choice—the room features a pleasant view overlooking the brewery. Additionally, the mattress and pillows provide an exceptionally comfortable and relaxing stay.

Il letto più confortevole che abbia mai avuto in un hotel. Abbiamo dormito molto bene durante il nostro soggiorno, il letto era enorme e incredibilmente comodo, con molte piastrelle e lenzuola di alta qualità. La stanza stessa era spaziale, tranquilla e molto ben pronta a suonare, con un sacco di spazio per la custodia dei bagagli e degli oggetti personali, oltre a molte attrezzature utili. L’intero hotel ha un design moderno, pulito e è mantenuto in ottima condizione. Il personale era molto gentile, professionale, parlava inglese, che rendeva tutto facile. Anche forniscono ombrelli gratis quando pioveva, che era un pensiero. Il bar dell'hotel merita anche una menzione. Il servizio era eccellente, le bevande erano molto buone e i perfetti erano deliziosi. Poiché i perfetti sono molto popolari localmente a Sapporo, sicuramente consiglio di provare uno qui. La posizione è anche conveniente: a pochi passi da Suskino e dal centro della città di Sapporo, vicino alla stazione a pochi metri distanziati, e facile da raggiungere con taxi. In generale, questo Marriott era una vera gioiello. A causa di una tale piacevole esperienza qui, in futuro mi occuperò di rimanere in altri hotel Marriott Courtyard.

Not the most convenient way to get if arriving on a international flight since there is no direct airport to Jozankei bus due to temporary or permanent suspension. However, once you arrive, the stress melts away with various types of onsen (in room, public, paid private, etc.) and the place feeds you well. The lounge area really knows how to keep the guest fed with assorted local delicacies from early morning (few pastries and Hokkaido milk with berries) to late night drinks and nibbles (rice, pickles, sweets and assorted Japanese sakes and beer). The onsen also is stocked with popsicles and full toiletries. The only subpar experience was the Kaiseki dinner which I felt it was just OK compared to many exceptional restaurants and ryokans in Japan that excels in gastronomy, on the other hand, the breakfast was tasty with great local selections (steamed potatoes with Hokkaido butter was so good). The room decor and feature is like many other ryokans in Japan and the service was also polite but not personalized nor attentive. Having said that, I would recommend this place but when I visited, most of the guests were foreigners and not Japanese.

Отдыхали всей семьей 3 дня. Хочу всем посоветовать данный отель , ставлю твердую 5+!!! Ходили, гуляли по окрестности и это думаю один из лучших отелей здесь! Отличные рестораны в отеле от обычной местной кухни до высокой французской 👍🏻 Отдельно хочу отметить абсолютно новые номера с шикарным современным ремонтом!!!! Советую верхние этажи 15-16 откуда открываются великолепные виды на горы и окрестности!!! На 16 этаже есть отдельный зал для посетителей, где можно в спокойной уютной обстановке расслабиться, выпить свежее пиво на розлив, вино, кофе, чай и другие напитки абсолютно бесплатно!!!! Ко всему этому прилагаются легкие закуски!!! Это все абсолютно бесплатно и в любом количестве, вход по карте от номера. Все рекомендую этот отель!!!👍🏻

L'hotel è situato alla fine di Tanukoji, quindi è a distanza dalla zona principale, anche se ancora passeggiabile. Nota che il bagno non ha spazio per mettere i vestiti secchi e dovrai portarli fuori, a meno che non ti dispiace che il fondo dei pantaloni si bagni. Non molto conveniente per i gruppi di genere misti, anche se ci è un cieco che si può disegnare ma ancora visibile dalla riflessione specchio. La stanza è situata nell'edificio allegato che ha molte scale, quindi non così conveniente anche per gli anziani. In generale, hotel decente ma consigliato solo se non si sono problemi a piedi o a guidare.

Had great stay at this Hotel located across the train station. All the facilities and amenities were excellent , Breakfast at the top floor was excellent with so many options to choose . Staffs and everything was fantastic.

I recently stayed at Hotel Mystays Sapporo Susukino and overall had a comfortable and convenient experience that suited my travel style perfectly. The hotel is located in the heart of Susukino, Sapporo’s most vibrant entertainment and dining district, which makes it an excellent base for exploring the city. It is about a five to seven minute walk from Susukino Subway Station, giving easy access to other parts of Sapporo, including Odori Park and Sapporo Station. The surrounding area is filled with restaurants, ramen shops, convenience stores, cafes, and nightlife spots, so finding something to eat at any hour is never a problem. Despite being in a lively neighborhood, the hotel itself feels calm and secure once inside. The room was compact, as expected for a Japanese city hotel, but it was thoughtfully designed to maximize space. I stayed in a standard room, which had a comfortable bed, a small desk, a flat-screen television, a refrigerator, an electric kettle, and air conditioning. There was enough space to open a medium-sized suitcase, although travelers with very large luggage might find it slightly tight. The bathroom was clean and functional, with a combined bathtub and shower unit, along with basic toiletries provided. Water pressure was good, and hot water was consistent, which was especially appreciated during the colder Hokkaido weather. Cleanliness throughout the hotel was satisfactory. Housekeeping maintained the room well, and the common areas such as the lobby and hallways were tidy. The staff members were polite and professional, and while not all were fluent in English, communication was smooth and efficient. Check-in and check-out processes were straightforward and quick. One highlight of the stay was the breakfast buffet, which featured a mix of Japanese and Western options. There were rice dishes, miso soup, grilled fish, salads, bread, eggs, and several local Hokkaido ingredients. It was a convenient way to start the day, especially before heading out for sightseeing. The hotel also offers practical amenities such as free Wi-Fi, coin-operated laundry machines, vending machines, and luggage storage services. These facilities make it especially suitable for mid-length stays or travelers moving between cities. Overall, Hotel Mystays Sapporo Susukino delivers solid value for money. While it is not a luxury property, it provides comfort, cleanliness, and a prime location at a reasonable price. I would recommend it to solo travelers, couples, or friends looking for an affordable and well-located hotel in Sapporo.

In generale, la mia esperienza è stata positiva, ma vorrei sottolineare un punto importante per altri viaggiatori. Quando si prenota notti individualmente piuttosto che come una prenotazione continua, il sistema dell'hotel tratta ogni giorno come un nuovo soggiorno che richiede un check-out prima delle 11:00 e un riesame dopo le 3:00 al giorno. Ho fatto 6 prenotazioni separate per una notte a causa di piani di viaggio non confermati in precedenza, che mi hanno messo in questa situazione scomoda, ma il team di supporto di Trip.com è stato incredibilmente utile e ha risolto la questione a mio nome.  Servizio molto apprezzabile grazie, Trip.com!

We stayed for 2 nights, and had a pleasant stay. The hotel is 3 mins walk to Susukino and 5 mins walk to 狸小路 with many convenient stores and restaurants around. The front desk staff helped us to check in with the check in machine and the process was fast. We like the beds and room size, and the free flow of Haskap juice throughout afternoon and evening. The drawbacks are the front desk staff have limited English and didn’t understand our request to have a cleanup in our room as we were sleeping late and missed morning cleanup. The nearest airport shuttle bus stop across from hotel abest Sapporo is 4 blocks away and we have to take a taxi around 950yen with luggages to get there in the slushy snow. There are many Thai tourists in both evenings when we went back to hotel so the hotel is quite popular and crowded. Nevertheless the hotel was able to give us a high floor room away from elevators per our request and we had a quiet room which we appreciate a lot. Will definitely consider staying again given the hotel room is a good price!