Hotel con balcone a Jiuzhaigou

We had an excellent stay at the hotel. The personal touch and the warm hospitality shone through the moment we arrived. Despite the punishing cold, two of their staff were already standing by the side of the road waiting to welcome us. They ushered us to our room, patiently explained everything and left a contact so we could reach out at any point in time. We needed a late lunch and the kitchen readily whipped up three dishes. We were shown to a private dining room with an amazing view. The food portions were generous, the food was hearty and delicious, and we had the same impeccable service from the young men who had greeted us. The next day they arranged for transport to and from Jiu Zhai Gou National Park for us after a delicious breakfast. When we informed upon our regurn that we'd have to be up at the crack of dawn the following day to make the 2 hour drive to the train station to catch an 8am train, they apologised that they'd not be able to prepare breakfast that early but instead packed us a generous bag of butter cookies, milk, fruit and sweets to fill our stomachs on the road. What seriously mpressed was the fact that they'd taken care of the little details - they washed the grapes and removed the stems before packing them into a paper box. Such is the degree of their attention to detail and hospitality. In fact, they had prepared a sweet potato mash with grilled cheese as one of the dishes for dinner on our first night. We ended up not touching the dish as we were too full and apologised profusely for it. Imagine our surprise when we discovered that they had made the effort to whip up a fresh batch for our dinner on the second night. We made a point to eat (and finish) it this time round and were not disappointed - it was mind-blowingly good! If you want a quiet get-away to relax and be pampered, this is where you'd want to be. They certainly live up to every excellent review they have received. To the extremely polite and unassuming young man who served us for our 3D2N stay, a big thank you! We never got his name but he'll forever be in our hearts and thoughts for making our stay such a memorable one. Of course, special mention must be made of Huahua, their resident dog who brings so much joy to all. Together with the warmth and hospitality of their staff, they have turned what would have been another cookie cutter hotel into a memorable and remarkable stay with the welcoming warmth of home.

The place was extremely beautiful, true to picture. Even though the location itself was a little tough to get to, the host readily fetches us to and fro our destinations. Host is always punctual and takes care of us. Breakfast was also provided during the stay. If you’d like to, you can also dine at the restaurant. The food was amaze amaze amaze. The place was extremely clean and spacious, definitely worth your stay. There’s no other place that gave us such an experience and we would definitely be back again!!

Best boutique hotel in Jiuzhaigou! 1/ Ambience: This hotel opened last July 2025 and has a very nice Muji aesthetic. Wooden finishes with a spacious room. We got the 3-sleeper room which has 1 king bed and 1 single bed, including a mini living room and a very cozy toilet. Shower and toilet have separate doors. 2/ Amenities: Hotel has the usual hot water, hot seat smart toilet, floor heating for winter and aircon for summer. We arrived in mid May - weather around 15-25 degree celsius, not in need of heater but they wont allow opening the airconditioner yet. It was manageable and the staff was very accommodating in explaining this to us. 3/ Other amenities- Hot jacuzzi-like pools to swim or soak in: the staff were very attentive and reheated the water whenever we needed! There is a coffee shop to hang around in, and the breakfast is also really good. They allow options to choose from. There is a Yak meat hotpot available to order for lunch or dinner and the serving is generous; food is good. There’s also a common clothes washing machine and dryer with free detergent. There are also ******* costumes free for borrowing. 3/ Free ride going to Jiuzhagou Park- the staff brought us to the park using the hotel van in the 2 days we are here. Once, the driver was out, and the hotel manager drove us instead. As for the ride home, we just called Didi for a 15min drive, costing only around 20RMB and almost no waiting time needed. 4/ Why service is top notch: - As we had an early train ride on our last day and the breakfast is not open yet, the staff prepared a bag of bread and milk for us instead. - the Hotel Manager helped my mom buy lunch through ******* when she was alone in the hotel for the day. He even paid for the food first and we paid him upon coming back. Foreigners can have a good stay especially if you have Wechat issues. Thank you! Wish we could stay longer. The place is relaxing and aesthetic and the staff are top notch!

We recently completed our first family trip to Jiuzhaigou, and our stay at the Conrad Jiuzhaigou was an absolute highlight that contributed significantly to the magic of the experience. Our group included 5 people (2 were kids), and the hotel catered to all of us with warmth and efficiency. 🏞️ Stunning Views and Impeccable Cleanliness From the moment we arrived, we were left speechless by the stunning views surrounding the property. The scenery is simply breathtaking and left an unforgettable impression of both the Conrad and Jiuzhaigou itself. Beyond the views, the hotel's cleanliness was impeccable, ensuring a comfortable and reassuring environment throughout our stay. 💖 Outstanding Staff and Exceptional Hospitality The entire staff team at the Conrad Jiuzhaigou deserves immense praise for their incredibly helpful and professional service. They truly elevated our stay. We are especially grateful for their efforts in upgrading one of our rooms. This allowed all five family members to stay within the same block, which was highly appreciated and made our family logistics so much easier. Also, a standout service was the golf cart transportation required between our room and the main lobby. The staff were exceptionally attentive, ensuring we never had to wait in the freezing weather. The cars arrived almost instantly upon request, demonstrating remarkable efficiency and concern for guest comfort. A special shout-out must go to Ms. May who helped us check-in at the Reception counter. She took excellent care of us from the moment we stepped into the hotel, processing our check-in smoothly and efficiently. Her welcoming presence set a wonderful tone for the rest of our stay. 🍳 Delightful Dining Experience The breakfast at the Conrad was another major positive. The spread was wide and diverse, offering something for everyone in our group, and the taste and quality were truly excellent. It was the perfect start to our long days of sightseeing. In summary, the Conrad Jiuzhaigou is more than just a place to stay—it's a destination that offers comfort, luxury, and world-class hospitality. The combination of the stunning views, pristine environment, and the helpfulness of the entire staff (especially Ms. May) made this an unforgettable experience. We highly recommend this hotel to anyone visiting Jiuzhaigou.

A very peaceful stay with a beautiful view. Breakfast is included, which is a nice bonus. After check-in, the staff will drive you to your room by car since it’s a bit far from the main reception. If you need transport or a personal driver to travel around, you can also request it from the hotel before heading to Jiuzhaigou — they will provide a trusted contact so you’ll feel more secure. Overall, everything was good and perfect for a quiet, relaxing getaway.

As a newly established boutique homestay-style hotel, it is clear that the management is making a sincere effort to provide good service. The hotel’s renovation and room interiors are modern, clean, and well-maintained. However, there are several significant issues that would make me hesitant to recommend this property to other travelers. 1. Severe Smoke Issue from Adjacent Residential Property There is a local residential house located immediately next to the hotel. Throughout the day, the residents appear to be cooking or boiling large pots of water and soup using wood-fired stoves (柴火). Unfortunately, this activity takes place directly below our room window. As a result, not only is there effectively no view from the room, but we were also forced to keep the windows completely closed at all times to prevent heavy smoke from entering. The situation was further aggravated by the fact that the hotel did not operate the central air-conditioning system, presumably because the outdoor temperature was relatively cool. Consequently, fresh air circulation in the room was limited. Jiuzhaigou is renowned for its clean mountain air, yet whenever we were in the room, we could smell and breathe in wood smoke, which significantly affected our comfort and overall experience. 2. Smoking Permitted in Public Areas Guests were allowed to smoke in the Level 1 public areas, including parts of the dining area. While I understand that this may still be relatively common in some parts of China, it created an uncomfortable environment, especially for families traveling with young children. A smoke-free dining and common area would greatly improve the guest experience. 3. Room Cleanliness Concerns Compared with the issues above, this may seem relatively minor. However, when we checked into the room at approximately 10:00 p.m., the trash bin had not been emptied, and there were flies and small insects present in the room. 作为一家新开业的精品民宿酒店，可以看出酒店团队确实在努力提供良好的服务。酒店整体装修设计新颖，房间也较为整洁干净，硬件条件令人满意。然而，在入住期间遇到的几个较为严重的问题，让我难以向其他旅客推荐这家酒店。 1. 隔壁居民长期烧柴导致严重烟雾问题 酒店紧邻当地居民住宅，而该住户似乎全天都在使用柴火（木材）烧水、煮汤或做饭。更不巧的是，他们的柴火灶位置正好位于我们房间窗户下方。 因此，房间不仅几乎没有景观可言，我们还必须全天候紧闭窗户，以避免大量烟雾进入房间。更令人遗憾的是，由于当地天气较凉爽，酒店并未开启中央空调系统，导致房间缺乏有效的空气循环。九寨沟以优质空气和自然环境闻名，但在房间内却经常闻到浓重的柴火烟味，严重影响入住体验和舒适度。 2. 公共区域允许吸烟 酒店一楼公共区域，包括部分用餐区域，允许客人吸烟。虽然我理解这在部分地区仍较为常见，但对于携带儿童出行的家庭而言，这样的环境并不友好。 3. 客房清洁细节有待加强 相较于前两项问题，这一点或许显得较为次要。但当我们晚上约10点办理入住时，房间内的垃圾桶并未清理干净，同时还有苍蝇及小虫出现。虽然并非严重的问题，但仍反映出客房清洁管理方面存在提升空间。

Really love this place. The service from staff is excellent. The room is clean and comfortable. It is so good to have a bathtub for soothing your feet after long journey. The location is super convenient as it is close to many restaurants, KFC, Starbucks, Luckin Coffee, and bus station. It takes around 10 minutes walking to the entrance if Jiuzhaigou park.

La nostra esperienza al Grand Rezen è stata fantastica. Abbiamo soggiornato qui per visitare il Parco Nazionale di Jiuzhaigou e ci siamo fermati per 2 notti. Appena entrati, il servizio è stato eccezionale. Il nostro maggiordomo Xiaohan (小韩） è stato incredibilmente attento e proattivo nell'assicurarci un soggiorno confortevole e rilassante, arrivando persino a controllare le nostre condizioni a fine giornata e offrendoci dei lavapiedi (che sono stati fantastici). Dato che camminare nel parco nazionale era molto faticoso, ha anche organizzato un'auto per riportarci alla stazione (a pagamento), cosa che ho apprezzato molto. Inoltre, ogni mattina ci dava le previsioni del tempo e ci consigliava di vestirci più caldi! Servizio impeccabile :) Anche il servizio a cena è stato fantastico, il personale è stato molto gentile e interattivo, assicurandoci un'esperienza culinaria confortevole. Un ringraziamento speciale alle due cameriere che hanno dovuto gestire il nostro limitato pasto cinese: sono state fantastiche!

Un bel hotel con un grande personale, a pochi passi da Jiuzhaigou. Il ricevitore Xiao Zhu era eccezionalmente gentile e carino, ci controllava sempre, ci dava un buon consiglio, aiutava con tutto, e anche prenotava un taxi per noi. Ci siamo sentiti molto bene curati! La stanza era fantastica, davvero confortevole con una vista stupenda, perfettamente dotata di tutto quello che ci serviva. La decorazione tradizionale è elegante e piena di fascino, e il colazione era delizioso. Molto consigliato!

La posizione è veramente ottima per il prezzo, 15/20min a piedi dall’ingresso del parco. Non potevo chiedere di meglio. Camere ampie con locker e apertura con tessera, molto sicuro. Letti un po scomodi secondo me, docce e servizi un po essenziali, ma buoni.