Hotel vicino a Shuzheng Ditch, Jiuzhaigou

We had an excellent stay at the hotel. The personal touch and the warm hospitality shone through the moment we arrived. Despite the punishing cold, two of their staff were already standing by the side of the road waiting to welcome us. They ushered us to our room, patiently explained everything and left a contact so we could reach out at any point in time. We needed a late lunch and the kitchen readily whipped up three dishes. We were shown to a private dining room with an amazing view. The food portions were generous, the food was hearty and delicious, and we had the same impeccable service from the young men who had greeted us. The next day they arranged for transport to and from Jiu Zhai Gou National Park for us after a delicious breakfast. When we informed upon our regurn that we'd have to be up at the crack of dawn the following day to make the 2 hour drive to the train station to catch an 8am train, they apologised that they'd not be able to prepare breakfast that early but instead packed us a generous bag of butter cookies, milk, fruit and sweets to fill our stomachs on the road. What seriously mpressed was the fact that they'd taken care of the little details - they washed the grapes and removed the stems before packing them into a paper box. Such is the degree of their attention to detail and hospitality. In fact, they had prepared a sweet potato mash with grilled cheese as one of the dishes for dinner on our first night. We ended up not touching the dish as we were too full and apologised profusely for it. Imagine our surprise when we discovered that they had made the effort to whip up a fresh batch for our dinner on the second night. We made a point to eat (and finish) it this time round and were not disappointed - it was mind-blowingly good! If you want a quiet get-away to relax and be pampered, this is where you'd want to be. They certainly live up to every excellent review they have received. To the extremely polite and unassuming young man who served us for our 3D2N stay, a big thank you! We never got his name but he'll forever be in our hearts and thoughts for making our stay such a memorable one. Of course, special mention must be made of Huahua, their resident dog who brings so much joy to all. Together with the warmth and hospitality of their staff, they have turned what would have been another cookie cutter hotel into a memorable and remarkable stay with the welcoming warmth of home.

Un'esperienza di soggiorno davvero straordinaria, un servizio attento e varie collezioni tibetane, Xingxin è davvero impegnato a promuovere la cultura tradizionale tibetana (foto condivise con gli amici, chiesto se vivi in ​​un museo 😂) più 1000 punti Punteggio pieno per l'igiene 💯 Punteggio pieno per il servizio 💯 Lo consiglierò a tutti i miei amici che andranno a Jiuzhaigou. Grazie

Servizi: Molto nuovi, sembra siano stati appena rinnovati, tutte le strutture sono nuovissime. Igiene: Ottima. Ambiente: Ottimo. Servizio: Ottimo, c'è uno spuntino notturno gratuito e il trasporto per la zona panoramica è con un'auto business. Ci sono anche lavatrici e asciugatrici gratuite, davvero eccellente.

Questo hotel è fantastico! Dal momento in cui ho effettuato il check-in, ho sentito molta cura e un ambiente confortevole. Il maggiordomo del servizio clienti Wang Zhihui è stato premuroso e premuroso Poiché siamo arrivati ​​tardi, ha organizzato per noi il servizio di couverture, ha preparato borse da bagno e sali da bagno e ci ha offerto piatti di frutta e snack. Il servizio meticoloso ci ha fatto sentire il calore di casa. Le nuove foto di viaggio in hotel mi hanno sorpreso ancora di più! La loro truccatrice Jingjing è molto attenta e disegna trucco e abbigliamento in base alle caratteristiche dei clienti. Sono molto soddisfatta di voi! Il fotografo professionista ha capacità superbe e gestisce ogni dettaglio nel modo giusto, rendendo le mie foto piene di fascino artistico e personale. Che sia l'hotel o il negozio di fotografia mi ritengo molto soddisfatto e felice lo consiglio sinceramente a tutti!

I am not the type of person who usually leaves a review unless I am really impressed. Also, my mom, who traveled and stayed with me at this hotel, told me to give this place a good review and a 5-star rating because of the great experience we had. Even before we arrived, I contacted the hotel to make sure which type of room would fit all of us, and to ask about the weather and what clothes and items we should prepare. We also asked them to make sure that the taxi driver who picked us up from the station was safe and had a work permit. All of our messages were replied to within seconds or minutes. During our stay, they provided a lot of free mineral water bottles, which was very important for us, so we never ran out of water. They also provided very good and complete amenities. On the first night, the floor heater in our room was not working, so they gave us an additional large heater, which made the room very warm and comfortable. They also provided drop off and pick up service to the Jiuzhaigou entrance, which really helped us, so we didn’t need to walk about 800 meters to 1 km in below-zero temperatures. They even helped us book a taxi when we were going back to the station. Although they missed our request for a bigger car (since there were four of us with big luggage), I understand that it was difficult to find that kind of car at that time. The driver who took us — I’m not sure, who he is, but I think he is the boss (since the staff, asked lots of questions to him)— could speak English quite well and understood us even though we spoke broken Chinese. They also gave us a late check out at 3pm Overall, it was a very pleasant experience staying here. They treated us not just as guests or customers, but really cared about making sure we had the best experience while visiting Jiuzhaigou. The only downside of this hotel is that the bathroom is a bit small and there are no hooks to hang towels or clothes. However, this was not a big issue for us at all. I highly recommend everyone to book this hotel.

Il servizio è stato ottimo e ci è stata assegnata una camera nel punto più alto dell'hotel, con una splendida vista sulle montagne. Anche la posizione della colazione era ottima e al check-out ci hanno offerto un panino in omaggio!

A little inaccessible. But not a problem taking a Didi to tourist spots. Has an awesome roasted lamb place within walking distance! And a convenience store just across the carpark. Beds are comfortable and room spacious. Shower is warm! Receptionists were quite cold, but the dining hall staff were helpful. Connecting to the WiFi was also a problem, maybe a problem for foreigners.

A very peaceful stay with a beautiful view. Breakfast is included, which is a nice bonus. After check-in, the staff will drive you to your room by car since it’s a bit far from the main reception. If you need transport or a personal driver to travel around, you can also request it from the hotel before heading to Jiuzhaigou — they will provide a trusted contact so you’ll feel more secure. Overall, everything was good and perfect for a quiet, relaxing getaway.

As a newly established boutique homestay-style hotel, it is clear that the management is making a sincere effort to provide good service. The hotel’s renovation and room interiors are modern, clean, and well-maintained. However, there are several significant issues that would make me hesitant to recommend this property to other travelers. 1. Severe Smoke Issue from Adjacent Residential Property There is a local residential house located immediately next to the hotel. Throughout the day, the residents appear to be cooking or boiling large pots of water and soup using wood-fired stoves (柴火). Unfortunately, this activity takes place directly below our room window. As a result, not only is there effectively no view from the room, but we were also forced to keep the windows completely closed at all times to prevent heavy smoke from entering. The situation was further aggravated by the fact that the hotel did not operate the central air-conditioning system, presumably because the outdoor temperature was relatively cool. Consequently, fresh air circulation in the room was limited. Jiuzhaigou is renowned for its clean mountain air, yet whenever we were in the room, we could smell and breathe in wood smoke, which significantly affected our comfort and overall experience. 2. Smoking Permitted in Public Areas Guests were allowed to smoke in the Level 1 public areas, including parts of the dining area. While I understand that this may still be relatively common in some parts of China, it created an uncomfortable environment, especially for families traveling with young children. A smoke-free dining and common area would greatly improve the guest experience. 3. Room Cleanliness Concerns Compared with the issues above, this may seem relatively minor. However, when we checked into the room at approximately 10:00 p.m., the trash bin had not been emptied, and there were flies and small insects present in the room. 作为一家新开业的精品民宿酒店，可以看出酒店团队确实在努力提供良好的服务。酒店整体装修设计新颖，房间也较为整洁干净，硬件条件令人满意。然而，在入住期间遇到的几个较为严重的问题，让我难以向其他旅客推荐这家酒店。 1. 隔壁居民长期烧柴导致严重烟雾问题 酒店紧邻当地居民住宅，而该住户似乎全天都在使用柴火（木材）烧水、煮汤或做饭。更不巧的是，他们的柴火灶位置正好位于我们房间窗户下方。 因此，房间不仅几乎没有景观可言，我们还必须全天候紧闭窗户，以避免大量烟雾进入房间。更令人遗憾的是，由于当地天气较凉爽，酒店并未开启中央空调系统，导致房间缺乏有效的空气循环。九寨沟以优质空气和自然环境闻名，但在房间内却经常闻到浓重的柴火烟味，严重影响入住体验和舒适度。 2. 公共区域允许吸烟 酒店一楼公共区域，包括部分用餐区域，允许客人吸烟。虽然我理解这在部分地区仍较为常见，但对于携带儿童出行的家庭而言，这样的环境并不友好。 3. 客房清洁细节有待加强 相较于前两项问题，这一点或许显得较为次要。但当我们晚上约10点办理入住时，房间内的垃圾桶并未清理干净，同时还有苍蝇及小虫出现。虽然并非严重的问题，但仍反映出客房清洁管理方面存在提升空间。

La camera è molto ordinata, con tanti piccoli dettagli. Il design moderno e semplice è piacevole. I servizi in camera sono completi e nuovi. Il bagno intelligente è fantastico. Anche il maggiordomo intelligente ”Xiao Ai” accanto al letto è molto utile. Il letto è molto comodo. La colazione in camera è buona, semplice e deliziosa. L'ambiente è fantastico e l'esperienza culinaria è perfetta. Il personale alla reception è molto gentile ed entusiasta, soprattutto il maggiordomo Xiao Ma 🐎, il servizio è superbo [forte] [forte]