Indonesia: hotel con internet nella provincia di Banten

"Ottima posizione e buon servizio. L'hotel è ben gestito. Offrono un servizio navetta da/per l'aeroporto CGK e il contatto WhatsApp dell'autista viene condiviso in anticipo, facilitando l'organizzazione del prelievo indipendentemente dall'orario di arrivo. Per le partenze, la navetta per l'aeroporto parte ogni ora. La colazione è disponibile dalle 2:00 del mattino, il che è molto comodo per i voli mattutini. Il prezzo è eccellente per quello che offre. L'unico neo è che la camera è un po' datata e avrebbe bisogno di una ristrutturazione, ma non era affatto male ed era comunque abbastanza confortevole per un breve soggiorno. A parte questo, è un ottimo posto dove soggiornare prima di prendere un volo."

"Dear Management, I wanted to share some feedback regarding our recent stay. The food was very good, and we appreciated having breakfast served in our room on the first day, though we would have preferred the dining area. While the stay was okay overall, I did want to note that the towels provided were very dark and did not look or feel hygienic to use. Hopefully, this is something that can be refreshed for future guests. Thank you!"

"Il personale della reception è stato molto gentile e ci ha persino permesso di fare colazione prima perché il nostro volo partiva presto. Non abbiamo potuto consumare il resto del buffet, ma la porzione era molto buona. L'igiene della camera potrebbe essere migliorata."

"La stanza era spaziosa ma il bagno aveva un odore pungente. La stanza era in un’ala chiamata Karaoke che sembrava trasandata. Colazione ottima, con diverse proposte. Colazione dalle 4 alle 10 am. Tanti ristoranti, uno dei quali 24/24h. Navetta da e per l’aeroporto gratuita."

"I enjoyed my stay here with great room service and free airport shuttle. The room is really big but cleanliness need to improve more. The mattress needs to be changed because it sinks quite deep when you lie down. Overall nice hotel for my short trip. Breakfast very simple with basic food available."

"I have no issues regarding the room, everything perfect. The library is small but still ok. It was during holiday season, all staff very busy so the service was not that good It took more then an hour to check in in the afternoon around 4pm. I stayed for 2 nights but the room key only set for 1 night, so i couldn't enter the room on the 2nd day. I had to go back to lobby to check the key Call the guest service is busy all the time I asked for a new bath towel, but the new towel still had big yellow stain and hair on it and even it didn't fold properly The lift floor was wet and slipery, the guest from pool can access directly to the lift and no staff standby to clean the lift"

"Buona e eccellente. Miglior per soggiornare. I luoghi sono troppo buoni e si può trovare più posizione qui. La pulizia dei cibi e tutto è anche troppo buono. Bdhudufbffhdbdjskbf fhdudhd ndhdbdb"

"Il servizio e il personale sono amichevoli.Le strutture sono complete e tutto è in pulito stato.La posizione è anche strategica,vicina al centro della città e facile da accedere."

"“Good for a Transit Stay, but the AI-Driven Service Needs Work” I booked this hotel mainly because of the reviews mentioning the good food and free pick-up/drop-off shuttle service. Communicating with the hotel before check-in to arrange the shuttle was easy through the hotel’s WhatsApp number, which I found on Trip.com. Upon arrival, I noticed that the hotel seems to cater quite heavily to Chinese visitors. There was a line of Chinese guests checking in, and one of the front desk staff spoke Chinese fluently. Some of the notices around the hotel were also written in Chinese, presumably Mandarin. Check-in was smooth, and the front desk staff was nice and helpful. However, I was informed that I needed to install an app to use various hotel services during my stay, including the digital room key and room service. While this may be convenient for some guests, I personally found it a bit of a hassle at the time. The installation itself took some time, followed by an explanation of how to use the system. The food was average, with a reasonable selection of options. However, the refilling of some items was rather slow. For example, the milk for the coffee machine ran out and was not replenished promptly, and at times there was no cook available. The room itself was nice and spacious. One thing I particularly liked was the layout, with the washing area located near the entrance. The toilet unit also looked new. Unfortunately, the towels looked rather shabby and could use an upgrade. Complimentary bottled water was available upon request, which was a nice touch. One of the biggest downsides for me was the lack of a telephone in the room. All service requests have to be made through the app. I had to communicate with an AI chatbot, but the chatbot would often instruct me to go downstairs and confirm the request with the reception desk anyway. I found this rather confusing and wondered what the point of the AI system was if I still had to speak to a staff member in person. It seems the hotel is trying to adapt to AI and reduce the need for human staff, but the system does not seem to work effectively yet. In my experience, it actually added an extra step rather than making things easier. This was especially noticeable during check-out. There was only one front desk staff member, which was surprising. He was very patient and did his best to serve everyone, but the hotel really could have used more staff at that time. As a result, the line became quite long. Had I been informed during check-in that I could simply use the self-service machine to check out, I could have avoided the queue altogether. The location is in the CBC area, although finding the hotel felt a bit like navigating a labyrinth. It wasn't the easiest place to locate, especially for a first-time visitor. Overall, I would say you get what you pay for. For a one-night transit stay, the hotel was acceptable, especially with the free shuttle service and spacious room. However, the hotel could significantly improve its service by having more human staff available and making its AI-based system more practical and user-friendly."

"Posizione super comoda, il letto era abbastanza comodo, l'armadietto era grande, il personale cordiale. Purtroppo era piuttosto sporco e poco igienico, i bagni delle donne erano sgradevoli e preparatevi i tappi per le orecchie perché c'era un rumore incessante di persone che andavano e venivano e rispondevano al telefono nelle loro cabine, ecc."