Trova hotel a 5 stelle a Dali

Our experience at Pullman Dali was a mix of highs and lows, with some exceptional staff and several areas that fell short of expectations for an Accor hotel. The Good: We were fortunate to receive excellent service from Ms. Eleven and Mr. Herman, who went above and beyond to ensure we had a comfortable stay. Their kindness and attentiveness, especially when our child fell sick during the stay, were truly commendable. They provided all the assistance we needed, making a challenging situation much more manageable. Additionally, the café staff member, Mona, stood out for her patience and friendly attitude. The Not-So-Good: Unfortunately, the overall experience did not meet the standards we expect from an Accor hotel. Communication was a significant challenge, as many of the local staff struggled with English, making it difficult to get basic information or assistance. The hotel seems to cater primarily to local Chinese guests, which greatly influenced the atmosphere. The breakfast area was chaotic and crowded, and the variety and taste of the food left much to be desired. While Mona was polite and helpful, other staff displayed a dismissive and arrogant attitude. For instance, when we inquired about some of the local breakfast items, the response was abrupt and unwelcoming, as if they didn’t care whether we ate or not. Additionally, breakfast ended strictly at 10:30 AM. While I was still taking food from the buffet, the staff turned off the lights and removed the trays right in front of me without any warning. It felt extremely inconsiderate and left a poor impression. Other Observations: The location of the hotel is convenient, and the rooms are decent. However, the overall experience may be more suited to local Chinese guests rather than international travelers expecting global standards of service and hospitality. Final Thoughts: While there were shining moments thanks to a few outstanding staff members, the overall experience at Pullman Dali did not live up to the reputation of the Accor brand. If you are an international guest seeking a more service-oriented stay, you might want to consider other options.

I had enjoyed my stay at Dali Ancient Luchun Hotel extremely much due to the excellent service. They really weren’t lying about the Haidilao-style service.  Their front desk personnel manning the Wechat (慕雅) was extremely responsive and helpful when it came to my requests. The lobby staff were also very helpful in delivering stuff to my room and when I was carrying luggages, they ran forward and assisted me immediately.  The services at this hotel were also unique and special: warm milk delivery daily (so that you can sleep) and free pick-up to and from the Ancient City and also to the airport/railway.  Nearby (10 minutes walk) there is also street food that tastes amazing and is value for money.  Overall, I would recommend this stay to anyone who is looking for stellar service and helpful staff and I would definitely stay at this hotel again if I had the chance to visit Dali.  我非常喜欢入住大理麓椿花园酒店，他们提供的优质服务真的名不虚传，确实有海底捞式服务的水准。 前台负责微信客服的慕雅对我的各种需求都非常响应和耐心解答。大堂的工作人员也很热情周到，每次送东西到房间时都很及时，当我提着行李时，他们还会主动上前帮忙。 酒店的服务也非常独特和贴心：每天送热牛奶（助眠），还提供免费接送服务，不仅接送古城，还可以送到机场或高铁站。 附近也有步行十分钟可达的街头美食，味道很棒，性价比也很高。 总之，我会推荐这家酒店给任何想要体验优质服务和热心员工的客人。如果有机会再次来到大理，我一定会选择再次入住这家酒店！

The hotel was conveniently located right outside the dali ancient town, offering both convenience and tranquility. It was also beautifully decorated and equipped with a lot of amenities such as the pool, a really nice roof garden as well as a mini gym though we did not use them during this trip. The service and hospitality of the staffs were also impeccable. The receptionists were prompt in replies and always available to assist us, be it greeting us and helping us with our luggages or recommendations regarding touring around dali. We were also very grateful for the free room upgrade and were once again impressed by the cleanliness, decor and comfort of the room. The supper was really good as well. Overall, we really enjoyed our stay in this hotel and will recommend it to anyone coming to dali! :)

Questo ospite si trova proprio vicino al Lago Erhai, offre camere di vista marina e fantastiche, e il butler ha fornito un servizio eccezionale, raggiungendo un giorno in anticipo per organizzare il processo di check-in e raccomandare delicazioni locali. Le viste sono incantevoli, con il lago Erhai e la montagna di Cangshan che si estende per quanto l'occhio può vedere, mentre i marinai e i cannoni selvatici giocano sulla superficie dell'acqua, la scena è esattamente fuori da un quadro. La stanza è completamente attrezzata con tutte le attrezzature necessarie, inclusi i prodotti disponibili per la comodità. Se stai visitando Dali, consiglio vivamente di rimanere a Shuanglang per poche notti, e una volta a Shuanglang, non perdere la possibilità di visitare l'isola di Tinghua per un'esperienza diversa.

Our room is cosy and has a balcony that faces the lake and able to see the sun rise in autumn. The hotel has great photography setting for Instagram post. Breakfast is ok but staff is friendly and helpful that makes up for it.

Dotazione: L'hotel è situato all'ingresso di Boai, tranquillo nel trambusto ed è facile entrare e uscire. Le dotazioni interne sono complete ed integre. L'illuminazione nella stanza è scarsa ed è possibile installare più fonti di luce per offrire agli ospiti la possibilità di scegliere. Igiene: la situazione igienica è buona e non sono stati riscontrati problemi igienici evidenti. Ambiente: il design generale è semplice, luminoso, confortevole e confortevole. Servizio: ho effettuato un upgrade della tipologia di camera rispettando i miei diritti. Il personale è stato proattivo e l'esperienza complessiva è stata buona. Colazione: rispetto al prezzo e al posizionamento la categoria della colazione non è ricca, ma nel complesso è discreta.

FANTASTIC STAY! Mani in basso, una delle migliori esperienze di soggiorno dell'hotel. L'intero hotel e l'interno della camera sono stati progettati per essere semplice ma classico e offrono le vibrazioni di vacanza sulla spiaggia. La stanza è una ”smart room” con la maggior parte delle funzioni come le luci, la musica e le cortine da controllare da ”Little Love student”, proprio come la casa di Google. Inoltre, hanno un servizio di butler durante l’intera permanenza e il servizio che il butler Qing ha fornito era super duper impressionante e lei cercava sempre di andare oltre. Sapendo che uno di noi celebrava il compleanno, lei ha anche preparato un intero torto per noi. Quando ci siamo fermati per una notte, ha cercato di preparare un accordo per prenotare una slot fotografica per noi, anche pensando che il calendario fosse completo. Il tè pomeriggio e la soppa del deserto buonanotte sono stati consegnati direttamente nelle nostre camere per noi. Torno a yuewan, per la mia prossima visita a Dali!

The butler service was great. Our butler was 辉管家, and he was very helpful and prompt in responding to all our needs - such as arranging for buggy service to fetch us from the carpark into the hotel, arranging for breakfast take outs when we were supposed to head out early the following day, as well as being thoughtful in helping us with the temperature settings in the room. Overall, it was a great experience.

Location was a little far from the town center (approx 25 minutes), but it was quiet and near a mountain. I couldn’t find much reviews on the hot springs room. The person hot springs is not as private as you think. Unfortunately, as we didn’t book a villa, the room above us could easily look into our hot springs or walk over to look at us. Would recommend to bring a bathing suit. Take note that the water temperature is above a degree lower as compared to the onsens jn Japan. The room itself was lovely and clean, the reception allowed us to have a slightly later check out timing. Overall, would recommend for its price point, and was a much more comfortable stay compared to boutique hotels.

I stayed at the Yunji No.1 Cliff Seaview Hotel in Haidong Town, Dali, for one night with my parents. The hotel has stunning Santorini-style architecture, and we could see the beautiful Erhai Lake from our room. The hotel is very artistic, and most of the decorations are related to the theme of jade or emerald. The most impressive thing for me was the largest natural night pearl in the world, which was displayed in the hotel’s restaurant. It was so amazing to see it glowing in the dark. The hotel’s butler Whisky(Miss Wei) was a lovely, gentle, and beautiful lady. She contacted me before our arrival, hand-wrote and drew our welcome cards and illustrations. She also arranged extra beds and breakfasts for us, considering that we were traveling with our parents. I think she was very attentive and helpful throughout our stay, and she made our experience so wonderful. The hotel is also close to some attractions, such as the Three Pagodas and the Butterfly Spring. We enjoyed exploring the local culture and nature. We had a great time at the Yunji, and we would definitely recommend it to anyone who wants to visit Dali. It was one of the best hotels we have ever stayed at.