Hotel 4 stelle a Harbin

I recently completed a 4-week stay at this hotel, and the experience was excellent from start to finish. Upon check-in, the front desk team kindly upgraded me to a beautiful, spacious room that was kept perfectly clean and neat every day. Throughout my month-long stay, all the daily services, including the efficient laundry service, were seamless. Everyone I encountered was genuinely welcoming. Even during my early morning checkout, Zhang Yan (张燕) took great care of me and personally helped carry my luggage to the taxi. A major highlight of my daily stay was the morning breakfast service. I first met Zihan (紫涵) at the reception desk, where she was incredibly professional and welcoming. When she transitioned to the restaurant, she brought that same bright energy to my mornings. She always greeted me with a wonderful smile and was exceptionally attentive to my needs as an international guest. I also want to thank her colleague who worked alongside her in the restaurant previously for her kind hospitality, as well as the two main chefs in the kitchen. The two chefs prepared outstanding meals with immense care every single day, making a long stay feel like home. The teamwork here is fantastic. The service and food truly made my time in Harbin memorable. I highly recommend this hotel and look forward to returning in the future! 我最近在这家酒店完成了为期四周的入住，整个过程都非常棒。办理入住时，前台团队贴心地帮我升级到了一个非常宽敞漂亮的房间，每天都被打扫得一尘不染。在长达一个月的居住期间，所有的日常服务（包括高效的洗衣服务）都顺畅无瑕。我遇到的每一位员工都非常真诚和热情。甚至在今天大清早办理退房时，**张燕（Zhang Yan）**也非常细心地照顾我，并亲自帮我把行李拿到出租车上。 我每天居住中最期待的亮点，是早晨的早餐服务。我最初是在前台接待处认识 紫涵（Zihan） 的，她当时就非常专业且热情。后来当她转岗到餐厅，她同样把这种充满朝气的活力带到了我的每一个早晨。她总是带着灿烂的微笑迎接我，作为一名外籍宾客，能深切感受到她的细心与周到。同时，我也想谢谢之前在餐厅协助她的那位女同事，她的招待同样很热情；还有厨房里的两位主厨，两位大厨每天都极其用心、精致地准备着每一餐，让长期的居住体验找到了家的感觉。 这里的团队协作真的很棒。出色的服务和美食让我的哈尔滨之旅非常难忘。我极力推荐这家酒店，并期待未来再次光临！

I had a very pleasant stay at this hotel. From the moment I arrived, I was treated with great hospitality by all the staff. On my first day at the restaurant, I mentioned that I am Muslim and avoid pork. What impressed me the most was that on the following days, the staff remembered my preference and proactively recommended which dishes were suitable for me. That level of attentiveness made me feel truly welcomed and cared for. The location of the hotel is also very strategic, making it easy to get around and explore the area. I would especially like to thank Mr. Lin and all the reception staff for taking such good care of me and my family. They were always helpful, responsive, and ensured that all our needs were met. Overall, it was a wonderful experience, and I would definitely recommend this hotel to others.

An Outstanding Stay with Exceptional, 5-Star Service! We thoroughly enjoyed our stay at the Holiday Inn Qunli. Arriving in Harbin at 4:00 PM and catching a noon flight out, we found the hotel's location incredibly convenient—only about 35 minutes to the airport and a similar or shorter commute into the main town. From the moment we arrived, the experience was seamless. The lobby was peaceful and check-in was a breeze. The reception staff were wonderfully helpful, recommending great dinner spots and even proactively offering us an umbrella (for a small deposit) when the weather looked threatening. Our room and the corridor were remarkably spacious. The room layout was excellent, allowing us to fully open our massive luggage while still leaving plenty of comfortable living space. More importantly, the bed was extremely comfortable, ensuring a great night's sleep. While the breakfast spread wasn't massive, everything was delicious and more than sufficient. What truly set it apart, however, was the outstanding service. I want to give a special compliment to waitresses 宫艳荣 and 宋丽梅, who kindly stepped in to help me juice carrots and heat up pastries when I was fumbling at the station. Chef 朱峰 was also fantastic, giving me custom options for my eggs while seamlessly juggling both the noodle and egg stations. I also had the pleasure of chatting with the restaurant manager, Michael Yu, who was incredibly friendly and shared fascinating insights about life in Harbin—the kind of local perspective you just can't find online, which truly enriched our holiday. I travel extensively and rarely experience this level of genuine hospitality, even in 5-star hotels. Kudos to the entire team! (Though I should note I went down for breakfast early, so it was pleasantly quiet). For leisure, we took a lovely 30-minute walk to the Qunli Waitan Ecology Wetland. It’s truly impressive how the government has preserved such beautiful greenery for residents and visitors to enjoy. My only regret is that we couldn't stay longer. It was a wonderful experience overall, and we will definitely be back!

Ho avuto un soggiorno molto piacevole all'hotel Yufeng e sono stato impressionata dall'esperienza generale. Il personale del desk front and housekeeper erano amichevoli, caldi, professionali e sempre disposti ad assistere con qualsiasi richiesta. La stanza era molto grande, temperata, pulita con tutte le strutture. La resistenza al suono era grande. Il letto era molto comodo. Il caffè fresco ogni giorno era un plus. Inoltre, il tè pomeriggio con snacks e latte caldo prima del letto ha toccato i nostri cuori. La posizione era conveniente per il trasporto e la cena locale, molti negozi di prodotti alimentari vicino 24-hour, stazione di metro a soli 3 minuti a piedi, breve passeggiata al parco Zhongyang e Zhaolin è stato all'opuscolo dell'hotel L'esperienza complessiva era eccellente. Vale la pena tornare indietro.

Hotel was on the central street! Super convenient to head down to walk the street. It's also accessible via subway, but is a bit of walk. However the walk passes by a beautiful park so I think that's ok! Room size is alright, couldn't not open 2 lugagges fully flat on the floor but we could deal with it. Room is clean, the shower shampoo and soaps smelt great. Receptionist is helpful! Will book here again :)

La ospitezia del personale era molto buona ... Il tempo era freddo, ma avevano cuore caldo che ci salutava ogni volta che entrammo o uscimmo. non parliamo cinese e Zhu ci ha sempre accolto e ci ha aiutato quando abbiamo avuto domande. E la posizione dell'hotel è magnifica. È possibile camminare intorno alla St Zhongyang o andare in qualsiasi parte di Harbin con facilità.Le camere sono grandi, pulite e con letti confortevoli.

Great stay! The location was perfect – everything was within walking distance. The service was excellent; staff always helped quickly with any questions or issues. Breakfast was delicious with plenty of variety. Highly recommend!

One of the best hotel experiences I’ve ever had — the service here is truly exceptional. We arranged for car pickup from Yabulixi Train Station, and the hotel team was already waiting when we arrived (in -10°C weather!). 小王 and the driver (I suddenly forgot his name) helped us with our luggage and made sure we were warm and comfortable right from the start. Special praise goes to 小王 and the driver, who went above and beyond in every possible way. She recommended activities for us (ATV rides, camel rides, photo taking with the white fox, etc.), and both she and the driver personally drove us to the locations, waited for us, and sent us back to the hotel. They even drove us to Sun Mountain for skiing (even stayed to help us find an instructor first before leaving) the next day. 小王 also offered a complimentary half-day extension of the room just so we could store our luggage while skiing, and she pre-booked all our activities and ski tickets during the drive. Everything was so fuss-free — she took care of every detail for us. The hotel room was clean, comfortable, and decent in size. When we mentioned feeling a bit chilly, the front desk immediately sent a heater to our room and even set it up for us. 小王 surprised us again with some complimentary breakfast dishes too. Though the breakfast buffet didn’t include coffee, when I asked the staff, they kindly provided instant coffee — another small gesture that showed their attentiveness. There’s a convenience store (closes at 10pm) connected to the hotel, and another shop next door where you can rent ski suits and helmets — very convenient. At the end of our trip, 小王 and the driver personally sent us back to the train station. The level of hospitality is truly amazing — some of the best service I’ve ever experienced anywhere. I would definitely stay here again the next time I’m in Yabuli. Highly, highly recommended.

Struttura molto accogliente vicino a Central Street la quale si può raggiungere tranquillamente a piedi. Per chi viene dall'aeroporto di Harbin Taiping con il Bus numero 3 ( 20,00 RMB ) può scendere alla quarta fermata ” Central Street ” e raggiungere tranquillamente la struttura a piedi.

Xin Yuhang, il dipendente che lavora all'Hotel Sun Castle Resort è molto bello, utile e amichevole, ci aiuta con le difficoltà che abbiamo avuto durante il nostro soggiorno. A causa delle barriere linguistiche, era paziente nel tradurla a noi e nonostante la folla che lo ha fatto entrare e fare impegnativo, si occupava di una per l'altra con classe, professionalità e aiuto di ogni persona. La mia ragazza e io abbiamo goduto il nostro soggiorno in questo hotel e vacanza a Harbin. Grazie mille per aver fatto del nostro soggiorno una grande. Lo apprezzeremo 10/10