Hotel nei pressi di Ile aux Cerfs Lagoon,Mauritius
Servizi principali: Sala massaggi
Ottimo
71 recensione
9.0/10
1 notte
A partire da 337 €
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9.6/10
Fantastico
UUtente ospiteHotel is very nice. Lots of activities (e.g., tennis, gym, pilates, yoga).
Service and food could be better.
Breakfast and Dinner are served as buffet. Dinner can also be in one of their separate restaurants which offer a la carte menu. Restaurants needs separate reservation and we needed to wait two days to get a spot. Buffet food is not the best if I need to judge but it’s something subjective.
Service level is good but not great. Something we also experienced in another hotel on the island.
Hotel has created their own beach which is a kind of bay. So if you are looking for a perfect sand beach, just be aware.
UUtente ospiteMolto soddisfatto di entrare nella porta per parcheggiare un buon auto, ci ha un auto all'interno dell'hotel per prendere il nostro soggiorno sulla reception.L'ambiente è molto buono sul lato della spiaggia senza la piscina.La stanza soddisfa tutte le mie fantasie sull'hotel vacanze. Qualcosa di cui WhatsApp ha contattato anche i camerieri in qualsiasi momento è che abbiamo sbagliato il tempo dell'aereo, e il cameriere ha scoperto che per evitare che arriviamo all'aeroporto presto per rimanere in hotel per un po'.
UUtente ospiteBeautiful location awesome property we loved it. One improvement can be, include Indian food in their breakfast buffet and Dinner buffet so that we don't end up disappointed with food next time with which we were quite disappointed this time. If not authentic Indian food atleast veg pizza will work, as most of the Indians like pizza.
UUtente anonimoTrès bon accueil, personnel au petit soin et vraiment sympathique merci à eux !
Les activités nautiques (gratuites pour la plus part comme le bateau et la plongée avec palmes masque tuba, le kanoe, le pédalo …) sont vraiment bien et la salle de sport est bien équipé et niquel.
La vue de la chambre sur la mer avec la levée du soleil est super belle.
Toutefois, certaines rénovation sont à refaire (meuble ancien, peinture, joints…) mais comme dans la plupart des hôtels sur l’île j’ai l’impression, mais ça reste un détail quant à l’ensemble qui est très correct donc très bon rapport qualité prix ☺️
Hotel a Belle Mare, Mauritius 2.9% dei visitatori sceglie questa zona
Prezzo per notte da:118 €
9.0/10
Ottimo
KKarenRats in restaurant
On arrival the hotel is really beautiful - a small oasis tucked away with gorgeous colonial style. The reception staff were really lovely and made us feel welcome.
The room was really nice - but there were a few things we noticed (which we let slide at the start) - massive dirty lipstick mark on one of our water glasses, filthy lampshades above the bathroom sinks, bed linen that didn’t feel particularly fresh and the robes as well had a slight greyish colour rather than bright white which they were meant to be. These were all minor things at the start which we didn’t even mention to each other but did notice.
We then had our first night at the cocktail bar where our drink was served by the lovely barman (very polite and smily) - as we were drinking we saw a huge rat run across the terrace - we decided it was an island and maybe this is normal (although we really weren’t happy about it). We then were dining within the restaurant and again a huge rat was running towards the table. For us, this is not ok. We asked to move tables as we saw a rat and the waiters barely acknowledged it - didn’t offer any apology and then proceeded to avoid our table for the rest of the night. We informed the manager the next day who assured us he was aware and the rat had been caught, and to “give it a chance”. We weren’t offered so much as a complimentary drink. After dining in the restaurant again the second night and again seeing a rat - for us it was time to check out. Not only is it unpleasant seeing rodents running around while eating but I would say it’s a hygiene issue and makes me question the cleanliness of the kitchen and the safety of the food.
The only concession we were offered was to not pay for the remaining nights that we would not be staying for.
Really disappointing. On hindsight some things we would add about the whole experience:
- Not a 5 star in terms of food, service or cleanliness
- Staff really hit and miss - some very friendly some really rude and unhelpful
- Rooms didn’t feel clean
- Food was average - nothing felt fresh including breakfast
- Quite stingey with water - water not replaced within our room (had to ask for it)
We are now staying at a different hotel and haven’t seen one rat, so don’t think this is “just an island thing” as the manager stated. The service and food are also worlds apart which has really solidified that our review of 20 degres sud as completely justified - not a 5 star experience whatsoever.
AAhmedNihalGrande servizio da parte del personale. Ci hanno fatto il nostro compleanno speciale. Eravamo solo un po' delusi del cibo, mangiamo in gran parte in altri ristoranti quando ci siamo fermati. Ho fortemente raccomandato di rimanere in villa. Purtroppo, il lato della spiaggia è solo buono a guardare e non buono a entrare.
UUtente ospiteNous avons beaucoup apprécié le cadre, les buffets étaient très appréciés du point de vue de la nourriture, qualité et diversité. Manger avec la vue sur l’océan a été très appréciable. Le personnel très présent et bienveillant, ainsi que d’une grande gentillesse.
Merci infiniment à Emilie pour ses conseils et disponibilité.
Merci au chef pour le repas que nous avons dégusté, le plateau de fruits de mer, car ça été un moment inoubliable.
Concernant le SPA, dont nous avons fait un massage en duo, avec bain, merci à Sweta et Léanne pour leur professionnalisme et la qualité de leur travail. J’ai également fait une manucure avec pose vernis semi-permanent avec Léanne et son travail fût top 👍🏻
Merci à Dana, responsable du SPA, pour sa bienveillance.
Nous remercions tout le personnel ainsi que les managers du complexe Tamarina, car notre séjour s’est extrêmement bien passé, dans un cadre calme et de toute beauté.
Olivier&Myriam (Suisse)
RRanoshHo avuto un buon soggiorno al Royal Green Resort. L'hotel è molto pulito, e il personale è amichevole e utile. La posizione è buona se avete un'auto circa 57 minuti dall'aeroporto per auto. Vorrei ringraziare in particolare Vadhna; lei è stata professionale e molto gentile in tutte le sue interazioni con me.
Hotel a Quatre Bornes / Ebene, Mauritius 8.8% dei visitatori sceglie questa zona
Prezzo per notte da:119 €
7.9/10
Buono
UUtente ospiteОтличный отель!
Сервис на высоте!
Особенно радует нестандартное оформление территории и архитектуры.
Видно что в этот проект вложено много сил!
Не забудьте прокатиться по реке!
Hotel a Port Louis, Mauritius 14.7% dei visitatori sceglie questa zona
Prezzo per notte da:127 €
7.8/10
Buono
TTarynAn amazing hotel right on the water with every room facing the water. The staff are friendly and always willing to help. Beautiful big rooms with lovely balconies. The dinner and breakfast were also really good, with a great variety and a lovely outdoor area to sit at.
I do however think the cleaning staff need to take a bit more care when cleaning. We were there for 6 nights and 3 of the nights we had to phone housekeeping because we did not have towels, or we did not get toilet paper, or we did not get our bath robes… and then housekeeping took at least 20-30minutes to bring the items.
The other thing was that they put a single duvet into a double duvet - so when you are sleeping there are many times when you only have a sheet and no duvet. Maybe change that.
Otherwise I really can’t complain about anything. There are plenty of beach chairs and there were always chairs available and it was an amazing and relaxing place.
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