Hotel vicino a Dream Dolphin, Mauritius

Bellissima camera, attività e servizio da migliorare. Cibo ottimo!

This resort is an absolute gem! The staff were incredibly warm and welcoming, making us feel right at home. The views were breathtaking—every glance out the window felt like a postcard come to life. Its location was ideal, offering both convenience and a peaceful escape from the hustle and bustle. The serene, quiet atmosphere made it the perfect place to unwind and recharge. Highly recommend for anyone seeking a relaxing getaway!

Rats in restaurant On arrival the hotel is really beautiful - a small oasis tucked away with gorgeous colonial style. The reception staff were really lovely and made us feel welcome. The room was really nice - but there were a few things we noticed (which we let slide at the start) - massive dirty lipstick mark on one of our water glasses, filthy lampshades above the bathroom sinks, bed linen that didn’t feel particularly fresh and the robes as well had a slight greyish colour rather than bright white which they were meant to be. These were all minor things at the start which we didn’t even mention to each other but did notice. We then had our first night at the cocktail bar where our drink was served by the lovely barman (very polite and smily) - as we were drinking we saw a huge rat run across the terrace - we decided it was an island and maybe this is normal (although we really weren’t happy about it). We then were dining within the restaurant and again a huge rat was running towards the table. For us, this is not ok. We asked to move tables as we saw a rat and the waiters barely acknowledged it - didn’t offer any apology and then proceeded to avoid our table for the rest of the night. We informed the manager the next day who assured us he was aware and the rat had been caught, and to “give it a chance”. We weren’t offered so much as a complimentary drink. After dining in the restaurant again the second night and again seeing a rat - for us it was time to check out. Not only is it unpleasant seeing rodents running around while eating but I would say it’s a hygiene issue and makes me question the cleanliness of the kitchen and the safety of the food. The only concession we were offered was to not pay for the remaining nights that we would not be staying for. Really disappointing. On hindsight some things we would add about the whole experience: - Not a 5 star in terms of food, service or cleanliness - Staff really hit and miss - some very friendly some really rude and unhelpful - Rooms didn’t feel clean - Food was average - nothing felt fresh including breakfast - Quite stingey with water - water not replaced within our room (had to ask for it) We are now staying at a different hotel and haven’t seen one rat, so don’t think this is “just an island thing” as the manager stated. The service and food are also worlds apart which has really solidified that our review of 20 degres sud as completely justified - not a 5 star experience whatsoever.

Hotel molto bello con pochi aspetti negativi, risolti però dal personale, sempre presente e attento a te!

Un bell'hotel con splendidi giardini ben curati. Ha una spiaggia spaziosa dove nuotano le tartarughe. La colazione è piuttosto semplice, ma offre tutto il necessario. L'accesso all'acqua è facile e la spiaggia è tenuta pulita. È possibile noleggiare un kayak gratuitamente. Aspetti negativi: Pranzo e cena sono costosi se non si opta per la formula all-inclusive. L'hotel è piuttosto datato. Nel complesso, ci è piaciuto: la spiaggia pittoresca, il personale cordiale e la fortuna di aver visto delle tartarughe nell'oceano.

第一晚入住的房間洗臉池漏水反映前台第二天給我們升級了海景套房，酒店工作人員態度熱情周到，我們感到非常滿意，會推薦朋友來住

An amazing hotel right on the water with every room facing the water. The staff are friendly and always willing to help. Beautiful big rooms with lovely balconies. The dinner and breakfast were also really good, with a great variety and a lovely outdoor area to sit at. I do however think the cleaning staff need to take a bit more care when cleaning. We were there for 6 nights and 3 of the nights we had to phone housekeeping because we did not have towels, or we did not get toilet paper, or we did not get our bath robes… and then housekeeping took at least 20-30minutes to bring the items. The other thing was that they put a single duvet into a double duvet - so when you are sleeping there are many times when you only have a sheet and no duvet. Maybe change that. Otherwise I really can’t complain about anything. There are plenty of beach chairs and there were always chairs available and it was an amazing and relaxing place.

Semplicemente all'altezza! Ha superato le mie aspettative: camere accoglienti, cibo delizioso, personale cordiale, acquagym fantastica, per non parlare del paesaggio mozzafiato!

Un soggiorno davvero straordinario. Ci stiamo entrambi prendendo a calci per non essere rimasti più a lungo, ma torneremo sicuramente. Dagli autisti delle navette ai camerieri del ristorante, fino allo staff del golf, sono un vero vanto per l'azienda. Persone gentili, disponibili, proattive e adorabili. Per gli amanti del golf, questo resort ha davvero tutto. Entrambi i campi sono eccezionali e l'esperienza è ineguagliabile. Non dovrete preoccuparvi di nulla, perché è tutto organizzato per voi. Il resort in sé è ineguagliabile, con servizi in abbondanza. La colazione è un vero spettacolo. Consiglierei di prenotare la cena in anticipo, perché abbiamo fatto fatica a entrare nei ristoranti perché erano al completo. Il servizio in camera, invece, è stato eccezionale. Un'esperienza a 360 gradi con uno staff di 5 persone e non vediamo l'ora di tornare.