Hotel con spa a Harbin

Il personale di front desk di questo hotel è stato incredibilmente amichevole e accogliente. Siamo stati aggiornati in una stanza più confortevole e spaziosa, rendendo il nostro soggiorno davvero piacevole. Lo consiglio molto a chiunque viaggia a Harbin.

First time in Yabuli for us and therefore quite confused about the “city” and areas structure but…..very happy for the choice we made! The Wusuoju-Mountain Hotel is simply the perfect choice if you’re traveling to Yabuli not only for skying. Very well located, not far from the ski areas but as well near enough to other point of interest and attractions. Around the hotel you can find walk distance (from 50mt to 700mt) great restaurants options, very “local” and very authentic, perfect for a mountain resort and full experience. At the hotel you can find also restaurant and a great super recommended coffee which offers everything you need, from western food options to Chinese and local specialities, coffees, drinks and cocktails too ….and all very tasty!!! The hotel staff is overall super gentle and helpful, they will help you to organize and take care of any need you might have, from ski rentals, transfers, attractions and so on, without overcharging and always with a smile on their faces. Very lovely experience, deeply recommended hotel!

Ho fatto un piccolo viaggio di giorno di Galentine con il mio amico a Harbin Ice and Snow World e questo hotel è stato il migliore della nostra permanenza. E' stato costoso e le foto delle viste (soprattutto dalla stanza ”cloud”) non erano accurate. La foto mostra nuvole come si vede da un aereo, ma tutto quello che abbiamo visto era molto basso, fine, nebbia grigia. Vorrei immaginare che le foto che mostrano sul sito sono possibili, ma penso che sia più probabile che sia fotoscontato. Il nostro soggiorno era grande, con una vista magnifica dal 41° piano, e i pavimenti di marmo caldi si sentono grandi sui piedi. Il personale era molto bello. Mi sentivo male per il cuoio nel lobby, perché erano molto piccanti e uno tagliava la faccia aperta cercando di strappargli il collo con la testa posteriore. Se avessimo viaggiato da Harbin a Pechino solo per il mondo del ghiaccio e della neve, non credo che il nostro viaggio sarebbe stato di valore, ma questo hotel era così buono che sembrava un vero weekend rilassante. Il suono della foresta che giocavano in tutto l'hotel lo faceva sembrare che tu fossi in un gigantesco spa. Il buffet del colazione era aperto fino a 1 pm! Sauna gratuita e tubo caldo. Se puoi permettermelo, lo consiglio!

We stayed from Feb 15–19, 2026 in the Executive Suite River View King (room 2116) with breakfast and lounge access. The hotel truly lives up to its comfort. The suite was spacious and offered stunning river views that made mornings feel serene. The location was excellent, close to the Harbin International Ice and Snow Festival. The check-in receptionist was friendly and helpful. We appreciated the welcome fruits and almonds arranged on the first day. Housekeeping, however was disappointing. Daily cleaning felt incomplete, with tea bags, sugar, cups, and glasses not replenished. The welcome fruits were left to spoil and were never replaced. Overall room cleanliness was only 3/5, which felt below expectations for a suite at this price point. The breakfast buffet provided both local and international options but the dishes were average and repetitive. We saw the same items every day, which quickly became boring. Overall, the suite and location were enjoyable but housekeeping and breakfast variety need improvement. A convenient choice for exploring Harbin while still feeling like a peaceful escape from the bustle of the city.

The hotel was clean and comfortable, with a good overall environment. The location is convenient, especially if you’re visiting Harbin Engineering University or nearby areas. Staff were polite and helpful during the stay. Amenities were sufficient and well maintained. Overall, a good stay and worth the price. Would consider staying again.

Sofitel Harbin ha un piacevole soggiorno breve, un hotel elegante, comodo e perfettamente situato, rendendo il nostro viaggio davvero piacevole. Il nostro esperimento è stato eccezionale, grazie al caldo e professionale sostegno del nostro butler, Penny, che è andato di sopra e di là per aiutarci durante il nostro soggiorno. La sua gentilezza e dedizione ci hanno resi veramente benvenuti. Ringraziamo sinceramente Penny e la squadra Sofitel per una esperienza memorabile.

The service from the hotel was beyond expectation. We enjoyed the hotel facilities, indoor and outdoor hotspring, dinner, started off from front desk who are well trained, led by manager who knows the hotel inside out and made us feel at home. The room are spacious, dedicated housekeeping crews did their job well and we feel like going home after everyday’s traveling outdoor at the coldest place we ever traveled to in our life. Crews who gained our highest respect on their superb service are as follows:- 张云河，孙宇，夏子寒，秀力，王玉梅，葛玉兰. The manager 张云河 really went extra steps made my mom’s new year count down dreams come true. It’s unforgettable 2026 new year countdown that we have ever enjoyed! Will choose the same hotel again if we were to come Harbin again. Owh ya, tried the first even 搓澡, the crew are so professional and expert!! Nice experience especially for 71 years old mom and 7 years old daughter!

I stayed at this hotel as a solo traveller, and it was honestly a great experience. The hotel is very nice and cozy, perfect for one person. I felt very safe throughout my stay, and the overall environment was comfortable and pleasant. What really stood out was the staff and the hotel manager. Everyone was extremely kind and helpful. Even though there was a language barrier at times, they always took the initiative to communicate and assist in any way they could. I’m especially grateful to the hotel manager, CHARLES SONG. I accidentally left my laptop at Harbin Airport, and when I asked for help, he immediately took the initiative to arrange the delivery for me without any hesitation. That level of responsibility and kindness truly meant a lot to me. I would definitely recommend this hotel to anyone traveling to Harbin, especially solo travellers. I would gladly stay here again.

I’ll start with the highlight of our stay: the ski rental team at Yabuloni Hotel. Since rentals are included in the stay, we spent a fair amount of time with them, and they are truly world-class. Led by a charming and compassionate boss, the team of four （photo attached) is incredibly professional and approachable. They don’t just hand you gear; they perform thorough safety checks, ensure a perfect fit, and offer genuine tips for the slopes. They made our trip seamless and safe. They will be the reason why we will come back and stay here Unfortunately, the hotel itself doesn't live up to that same standard. The hallways are dimly lit and poorly ventilated, a theme that continues into the rooms. The biggest issue was the bathroom, a persistent, foul sewage smell made us feel like we are using a public toilet that has not been cleaned for years. If this is 5 star standard, i'm afraid they have to do much much better. To top it off, the reception staff felt poorly trained. Despite having plenty of people behind the desk, no one could answer basic questions about local attractions, slope openings, or even help us arrange a driver for dinner around the area. For the price point, they should think of how they can justify their service other than having a world class and helpful ski rental management team.

People in Harbin City are generally very customer centric and welcoming. Staff are courteous and understanding too. We've stayed 1 night & was indoor whole time as understand there's some restriction when leaving the building but no time to go outdoor since it's filled with activities. There's only free flow of ice cream, drinks and fruits while meals are chargeable from the foodcourt & restaurant at lvl5. The fc open at 8am hence we have to order in from ******* since we are leaving early. Upon entering the building, it's really hot. We took the family room at lvl7 which seems situated at the back alley & not ventilated. We stayed at Room 7036 which was really hot even when we opened the window & with the small fan they provided that doesn't help at all, regretfully we didn't sleep well the whole night.