Hotel con spa a Perth

La casa era povera e sciocca, e la cuttery lasciava lavato, il letto non era fatto e un giorno lasciava la porta della stanza dopo che nessuno poteva entrare nella mia stanza. I pulsanti della cortina di stanza non funzionano, i manici di doccia sono stati rotti nelle due stanze che avevamo, l'aria condizionata non poteva essere controllata, così entrambe le stanze erano congelate. Non lo consiglierei. L'Holiday Inn Express è a metà del prezzo e tutto funziona. 

L'hotel è convenientemente situato vicino all'aeroporto, ma è ancora necessario prendere un giro per arrivare lì. Anche se l'hotel offre un servizio di navetta, il personale ci ha detto che erano troppo occupati per prendere noi, anche se avevo fatto una prenotazione e fornito i miei dettagli del volo qualche giorno prima. Fortunatamente, abbiamo trovato un Uber alle 3:00; altrimenti avremmo dovuto pagare il doppio prezzo per un taxi per arrivare all'hotel. Tutto il resto del nostro soggiorno era grande.

The location was wonderful — very quiet and close to the Swan Valley vineyards. The room itself was spacious, with a very comfortable bed and a good-sized bathroom. The kitchen had everything you’d expect, although it was quite small, so cooking in the room isn’t very practical. The main letdown was cleanliness. Rooms are only cleaned every six days, which we didn’t know before booking. You can exchange towels daily, but that’s about it. When we arrived, we asked for the floors to be done as they clearly hadn’t been cleaned properly — it was still below the standard of quality hotels. Although the carpets looked new, they weren’t clean- there were toenails and popcorn from previous guests on the carpet I contacted reception to request a proper clean, but was told that according to Sebel’s rules, cleaning only happens every six days. Had we known this beforehand, we probably wouldn’t have booked. The swimming pool looked nice, but during our stay it had a lot of bird and duck droppings, which made it unappealing. We used it once but didn’t feel it was clean enough to go back. There’s a golf course nearby for those interested, but the on-site café was a definite disappointment — overpriced and average at best. My husband ordered what was listed as a Scotch fillet steak, but even the waitress admitted it was actually minute steak. We asked for a refund since it was inedible (all fat), but were refused because “he ate it” — even though he only touched the fries and bread roll. So, essentially, it was an expensive chip sandwich. Overall, while the place looks appealing and the setting is beautiful, the experience didn’t justify the cost. Between the lack of proper cleaning, poor food, and high prices, we’re not sure we’d stay again.