Hotel Mystays a Sapporo

The location is perfect if you have a morning flight. There is a shuttle bus to send you to airport. Breakfast is standard with very little selection on western type. The room is too small and the bathroom is just as big as airplane toilet. The sink and the bath share same water tap. It's just annoying

2 small double beds were fine for 2 adults and 2 kids. Great breakfast buffet including wine and ice cream, salmon roe, cod roe and rice porridge for kids! Late checkout incurs a fee of 2000 yen an hour. Right outside exit 9 of JR with complete step-free access from the JR trains. No facilities but at least the lifts are fast. Close to daimaru where there is a Pokémon Heaps of mainland chinese tourists but I would definitely stay again.

Superior room was booked. It was disappointed that view is worse than that of standard room my friends chose. And the design of bathtub has problem with water leaking to floor.

La stanza è buona ma il letto è troppo piccolo per 2 persone(infatti costa i soldi di 2 persone

My wife and I checked in the hotel from 10-14 July 2024. Upon check-in, we were attended by a female counter staff. After checking both my wife and my passport, she mentioned that the room was booked for 4 nights for only 1 person and that I’ll have to pay ¥1,500 additional for each night that my wife stays with me. That added up to ¥6,000 which I felt was totally unnecessary because there was no additional costs incurred regardless my wife is staying with me in the room or not. I tried to speak rationally to the staff attending to me but due to some Japanese rules, she frowned and insisted that I’ve to pay for the ¥6,000 which I have no choice but to pay up. After paying the ¥6,000 we went up to room 705 and realized that the carpet in the room was so old and dirty with stains all over, especially along the main passageway. The bathtub is the only location we can take our shower in and it creaks whenever we step inside, sounding like it’s gonna break apart anytime. The water temperature was also irregular. Though this hotel is conveniently located just minutes walk away from Takajima-Koen Station, we doubt we’ll ever stay back at the hotel ever again. A negative impression has been created since the moment we checked into the hotel and nothing has changed throughout our stay there.

Good location and friendly staff. Someone knocked our room in the middle of our first night but after calling the staff they helped us to check and all good, it could be just someone from next door knocking by mistake. Service was great.