Hotel 3 stelle a Marrakesh

Dans une résidence sécurisée au calme avec piscine privée à l'intérieur transat tables et chaises disponibles gratuitement. A l'intérieur espace commun et chambres propreté de rigueur très bien accueilli par Ayoub petit déjeuner sobre et bon. A noter prévenir de l'heure de votre arrivée pour accéder dans la résidence pas de sonnette ni interphone

Stayed at Riad Mama for 5 days and 4 nights, and it was an unforgettable experience. The riad itself is beautiful and tastefully decorated, but what truly made the stay exceptional were the people and their outstanding service. Dunya went above and beyond, helping me with my large luggage to the lobby and keeping my room spotless at all times. Farid prepared Moroccan tea for me on my first night on the rooftop and generously shared great restaurant recommendations. Nour, the director, and her sister greeted me with warm smiles every time they saw me and provided truly fantastic service. They offered warm, genuine hospitality and consistently went the extra mile to make sure I was comfortable and well taken care of. I genuinely felt like a welcomed guest rather than a tourist. When I unfortunately had food poisoning on my second day and didn’t leave my room at all, they noticed and checked on me to make sure I was okay. That level of care meant so much to me. Lastly, the riad itself is literally just 2–4 minutes away from Jemaa el-Fnaa and the Medina, which made getting around incredibly easy. I would definitely come back again without hesitation. Thank you Riad Mama! I can’t recommend Riad Mama enough this is hospitality at its finest. The rooftop view facing Koutoubia mosque.

Un grazioso riad situato nella medina vecchia. Si raggiunge con una passeggiata di 3-4 minuti dopo aver lasciato il taxi, un tragitto facile e agevole. Il personale è gentile e disponibile, le camere sono belle, ma il bagno è un piccolo inconveniente. Il box doccia è troppo piccolo e l'acqua fuoriesce bagnando tutto il pavimento. A parte questo, tutto perfetto.

This was the best hotel/Riad (7 in total) we stayed at during our trip. The location was perfect - in a busy and lively area of the old city, but not too difficult to find if your driver drops you off by the correct entrance. We were greeted warmly by the manager and her team, who made sure that we had everything that was needed to make our stay special. The Riad is beautiful and cozy with seating in small little coves here and there. Our room was beautifully decorated - simple, but stylish and super clean. We were always greeted with smiles that were genuine and not forced, and felt that the team here really enjoyed their jobs and took pride in showing the best that Marrakesh has to offer. We had a spectacular breakfast on the roof terrace. It was more than the simple Moroccan breakfast and we really appreciated the efforts they made to keep everyone warm with blankets. This Riad will now be placed on our “highly recommend and must return to” list. Thank you for a wonderful stay and amazing hospitality.

Recentemente ho avuto il piacere di rimanere in questo meraviglioso hotel, e l'esperienza ha superato le mie aspettative in ogni modo. Dal momento in cui sono arrivato, il personale mi ha accolto con un sorriso caldo e un'ospitalità eccezionale, rendendo il processo di check-in fluido ed efficiente. La stanza era spaziosa, impecabilmente pulita e concessa con pensiero, offrendo una combinazione perfetta di comfort e moderne strutture. Il letto era incredibilmente comodo, assicurando un riposo di notte, mentre la vista stupenda dalla finestra ha aggiunto un ulteriore toccamento di relax.

Hotel carino, personale utile che parla inglese.Colazione abbastanza buona. Camere confortevoli. Rua rumorosa, ma bene con finestre chiuse e aria condizionata. Piscina al sole tra 12 e 2 (s). Solo una poca sala da sole. Il personale è felice di aprire una bottiglia di vino per noi a bere in camera nostra, e ci hanno dato 2 bicchieri di vino. 30 minuti a piedi a Medina. Molti negozi e ristoranti vicino all'hotel.

Abbiamo avuto il piacere di rimanere a Riad Jibril durante la nostra visita a Marrakech, e che piacevole esperienza! Il nostro ospite, Iheb, merita davvero il titolo di una leggenda. Dal momento in cui ci siamo iscritti fino a quando abbiamo iscritto, ha reso il nostro soggiorno memorabile. Anche se non può essere un hotel 5-star, ha fornito un'esperienza marocchina unica e autentica che ha superato le nostre aspettative. Il riad stesso, con la sua architettura tradizionale, era pulito e invitante, e l’accento era senza dubbio la terrazza tranquilla, un’oasi tranquilla lontana dalla ruggine e dalla bustina della medina. Una sera, indulgiamo in sheesha sulla terrazza, un'esperienza piacevole che ci costa solo circa 70 MAD. Abbiamo anche avuto il piacere di cenare sulla terrazza, dove abbiamo goduto dei deliziosi tag a un prezzo molto ragionevole di 60 MAD ciascuno. Le competenze culinari del cuoco sono state davvero impressionanti. Il colazione servito ogni mattina era tradizionale e domestico! Il nostro soggiorno è stato molto speciale, l'atmosfera calda e accogliente creata da Iheb e dal personale. Ci sono stati amici anche i due carini residenti, Sofia, la giacca a capelli lunghi, e Leena, la ginepro, che ha aggiunto un altro toccamento di fascino al nostro soggiorno. La posizione di Riad Jibril era perfetta, e il cammello davanti alla valuta serviva come un eccellente segno; il riad era sulla strada opposta, la seconda porta, rendendo facile trovare. Ci piaceva la sua vicinanza a Kasbah, vicino al Café Zeitun, un luogo preferito per visitare la notte. La terrazza illuminata dal caffè forniva una vista maestosa che rendeva la nostra serata ancora più memorabile.

The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room. The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.

The service is superb! We availed the airport pickup to get to the Riad easily. We arrived around 2100 but they waited for us to serve our dinner. Staff are very welcoming even if it is already late. They even arranged a breakfast pack as we are checking out early. Will definitely return! Special thanks to Ihmad!

Non abbiamo avuto alcun problema. In generale, il servizio è buono, anche se non c'è nessuno alla reception, quindi ti danno le chiavi dell'ingresso principale e della tua camera. Come suggerimento, servirebbe un cartello ”Riad Nouhal”, ma in ogni caso, seguendo la posizione su Google Maps, ci arriverai.