Hotel con spa a Hangzhou

Our party of 3 adults spent 3 nights at the Fuchun Mountain Golf Resort in early 12/2024.  We came to Fuchun to see the scenaries that had inspired the famous 富春山居圖 painting.  We booked 2 basic rooms (Linyin Garden View), but received free upgrades (Guizhou Lake View) at check in.  I must admit our initial feelings as we arrived was one of creeping doubt, because the Fuyang city streets we had driven through (we drove in from the Hangzhou Xihu area) were very industrial, just giant factories one after another and the immediate area outside the property was just a bunch of small suburban farm homes and shops.  Furthermore, as our car pulled up to the front lobby entrance, no one greeted us.  Not a soul was in sight.  Our driver had to poke his head inside and announce guests are here and service is needed.  From there on, however, things only got better and better.  So, yes, this was a quiet property.  There wasn’t a lot of staff standing about.  But, there was enough personnel to provide all the basic services expected.  And I found they were very friendly, quick to respond, and efficient.  During our 3.5 days here, we explored and enjoyed this beautiful hotel inside and out.  The hotel itself (the main building) was simply grand.  Its design and decor was a perfect balance of East Meets West, modernized traditional, understated elegance.  The layout was a bit of a labyrinth.  There were wings, corridors, and stairs you can go down to find restaurants, spa/gym/pool, conference rooms, sitting nooks, a small boat dock, and even an impressive collection of embroidery art on display.  Our rooms were large and airy, spotless, the ceiling was high, and the windows opened onto the lake.  The bathroom was spacious with a double sink and lots of counter space.  Beds and pillows were very comfortable, definitely in line with 5 star international standards.  Outside, there was a man-made lake with 2 groups of swans (or were they white geese?).  They crisscrossed the lake during the day and slept below our windows at night.  There was also a little children’s playground (with a pair of ducks) and what looked like a small amphitheater.  Several short paths allowed us to walk the sizable grounds.  Early one morning, we followed one across a little brook to the edge of the tea terrace.  Another morning, we strolled down a road flanked by bamboo that led to the beautiful villas that stood apart from the main hotel.  Everywhere, the atmosphere was tranquil and the views spectacular.  We ate most of our meals at the hotel since we were unfamiliar with the area and didn’t really want to go out looking (this was the end of a 2 week trip).  We tried both of the restaurants on-site (the Chinese and the Western/Fusion) and thought they were fine overall, since food/ingredients were fresh and of good quality.  Taste and craft were okay, not great but acceptable.  In truth, we were probably not too demanding at this point, as we had already gorged out during our previous stay in the HZ/Xihu area.  In summary, our family really liked the Fuchun Mountain Golf Resort.  We were very comfortable during our short stay.  We really appreciated the quiet calmness of the place as well as the warm service provided by the entire staff.  We would love to return.  It was an easy car ride from the HZ city area, and it was easy to hire cars to nearby and more distant attractions.  Lastly, for those interested in the 富春山居圖, there is a replica of the painting (both parts and to scale) displayed downstairs in the spa :)

We absolutely love this hotel!! We have been here several times since 2011. It is located a little away from West Lake, with didi that it is so easy to get around! And it is absolutely vital that you can get a break from all the crowds and noise of the big city when you get back to your hotel. Rose Garden is surrounded by green trees and mountains, it’s quite and calm and the outside swimming pool is such an oasis. If it’s raining and thundering, too hot or too cold the indoor pool is also really good, and there are nice sofas around the pool for enjoying yourself. The staff is incredible!!! They are quietly there and super aware of you and your needs. They, especially Stone the manager, helped my husband so much with him planing a surprise visit on our wedding anniversary, they made sure he got upgraded to a better room so he was next to us, helped him send flowers, made a cake for us from them and kept the whole thing a secret from me🌹🩷 They helped me and my daughters order tea to be delivered to the hotel, send a package to a friend in China, remember what we liked to eat and drink in the morning and always kind and aware. I know they work hard and still they always smile at us and are ready to help!! Most of them have worked there for many many years, so they know what they’re doing 👌 I am so grateful, because they are a big part of our visits being so memorable! The hotel is so clean, the rooms a beautiful and spacious and there is a coffee machine in the room 🙏🏻 the restaurant in the hotel is really good Chinese food the Cafe cand make some good western food choices, drinks and ice cream, the breakfast buffet offers a huge selection of Chinese food and western food and fruit, children’s buffet with candyfloss and fun for kids. The whole hotel is quite, tranquil, beautiful, clean and cozy!!! We always get a little sad when we leave and even though we want to travel to se other parts of the world, we always have Rose Garden and Hangzhou in our hearts and plans to come back. And we will🌹🤝🩷

Tutto il mio soggiorno all'hotel Vance era meraviglioso da check-in all' check-out. L'intero personale era incredibilmente amichevole, accogliente e ansioso di aiutare in ogni modo possibile, il che rendeva l'esperienza calda e confortevole dal momento che sono arrivato. Vorrei riconoscere in particolare il membro del personale del front desk, lan, il cui amicizia e professionalità hanno fatto una grande differenza durante il mio soggiorno. Egli ha prestato un servizio eccellente, era sempre vicino, e ha assicurato che tutto andasse bene da check-in a check-out. Una menzione speciale va al custode di casa, che era davvero eccezionale, che era sempre sorridente, entusiasta e veramente disposta ad aiutare e ad adempiere alle richieste. La sua atteggiamento e la sua passione per il suo lavoro si sono rese evidente e mi hanno fatto un'impressione duratura. Il suo livello di servizio era così eccellente che io le ho lasciato una nota personale per ringraziarla per il lavoro straordinario che ha fatto durante il mio soggiorno. L'Hotel Vance dovrebbe essere orgoglioso di avere dipendenti come lei e dovrebbe riconoscere e ricompensare i dipendenti che forniscono costantemente questo livello di assistenza e di servizio. Grazie per un soggiorno così memorabile.

Uno dei migliori hotel che abbiamo mai soggiornato in Cina. Il personale è molto amichevole e accogliente. Le sorgenti calde sono sorprendenti. Il territorio è pulito e bellissimo. Le camere sono fresche, pulite e confortevoli. The location is remote from the main road which makes this place perfect for quiet and relaxing holiday. Serily, we’re amazing, by this place 😍

Overall, this was a good stay with some truly special aspects, but also a few areas that could be improved. The hotel is quite remote, which makes it feel very private and peaceful, surrounded by nature such as the lake, forest, and mountains. Even though we visited other viewpoints around Qiandao Lake, this location felt more special because of its quiet and secluded setting. The hotel itself feels like a destination, with scenic viewpoints, a garden with a lake, a cave, and even trekking trails to explore. The garden area includes a swan lake, which is a nice idea. However, the swans are kept in a very small netted space. It does not look great visually and feels restrictive for the animals, which took away from the experience. The room was spacious and comfortable, with a very comfortable bed that was not too soft or too hard. Sound insulation was excellent, which made for great sleep. I also requested a firmer pillow, and it was provided quickly. The lake view room upgrade was a highlight. The view was stunning and made it hard to leave the room. If you stay here, I would strongly recommend booking a lake view room. The layout was nice, with both a balcony and a window view. The thick frame dividing the view slightly affected the overall feel, but it was not a major issue. The bathtub was also a nice addition. Cleaning was good overall. The AC did not work very well during the hot midday hours, although it was fine at other times of the day. Facilities such as the gym, yoga room, pool, and game room were nice additions. However, they felt quite standard for a five-star hotel, and I have experienced better quality in similar properties. One great feature was the free Tesla charging, but this was not communicated at all. We only discovered it by chance, which is a missed opportunity as it is a strong benefit. Breakfast was acceptable but not at the expected level. The coffee and bakery were the weakest parts. Ordering is done via QR code instead of in person, which felt a bit impersonal for a luxury hotel atmosphere. Service during breakfast also felt a bit off, as staff seemed focused on their tasks and were not very proactive in guiding or prioritizing guests, which made the experience feel less warm and not the kindest. Service was generally kind and friendly, but inconsistent at times. Some staff could benefit from additional training, as not everyone followed typical five-star service standards such as greeting guests or offering priority. Another disappointment was the welcome fruit, which was included in our package but not provided on arrival. After we asked, a staff member came carrying items for multiple rooms in a bag and handed us just one apple and one peach. This felt unprofessional although something very small. Another point worth noting is that the hotel was originally booked as an InterContinental, but about 1-2 weeks before arrival it was no longer part of the brand (somehow on Trip.com it still says intercontinental). Not sure if this impacted the experience, but overall it did feel slightly below what you might expect from that level, even though the stay itself was still enjoyable. The hotel also offers free Tesla charging, which is a great feature. However, this was not communicated at all during or before our stay, and we only discovered it by chance. This feels like a missed opportunity, as it is a strong benefit that could add significant value for guests I did not try lunch or dinner, so I cannot comment on those. Overall, this is a very peaceful and unique stay with amazing natural surroundings and a beautiful lake view. However, some service and operational details need improvement to truly match a luxury standard.

Very nice and comfy hotel. Good location with around 10 mins walks from the HangZhou east station. Breakfast was nice and there was free self-service washing machine and dryer.

We had a wonderful stay at Banyan Tree and were pleasantly surprised with an upgrade to a two-bedroom villa. The villa was beautifully decorated and thoughtfully designed, offering both comfort and a memorable experience. The breakfast was excellent, and we particularly appreciated the effort made to accommodate our strict vegetarian dietary requirements. The buggy services were consistently prompt and efficient. The resort’s location amidst the wetlands provides a unique and tranquil natural setting, though some guests may find it slightly secluded. Communication through WeChat was smooth and responsive. We would also like to especially commend Samiksha, the intern, and the dining team member who spoke both English and Chinese fluently. Their attentiveness and willingness to help significantly enhanced our experience. As areas for improvement, the swimming pool water could have been warmer, and the addition of facilities such as a sauna or jacuzzi would further elevate the guest experience. Overall, we had a very enjoyable and well-managed stay and truly appreciated the warm hospitality of the team.

Con cinque stelle, è fortemente raccomandato!L'hotel Xijiang è un ottimo hotel, Zhang Xijiang è un terreno di terra, l'ambiente è pulito e tranquillo, lontano dalla città, è particolarmente adatto per rilassarsi.L'ambiente è completamente confortevole e l'ambiente generale è elegante e confortevole. Il personale e i responsabili esclusivi sono entusiasti e educati, il servizio è attento e l'esperienza è molto buona. Esperienze di riparazione e cura del negozio, l'insegnante è professionale e caldo e l'esperienza di immersione è particolarmente curata.Il cibo è principalmente vegetariano, il cibo è fresco e il gusto è pulito e sano e è molto tranquillo.L'hotel può anche sperimentare la pelle e giocare intorno a lui. Una vacanza super perfetta, la prossima volta arriverà!

L'hotel è bellissimo. La mia stanza ha una grande vista. E' tranquilla e tranquilla. Il personale parla inglese e sono molto gentili e molto utile! Gli hotel hanno 2 ristoranti e nessuno di loro serve cibo tutto il giorno. Non c'è nessun ristorante vicino. Quindi se arrivate fame, restate fame. La TV nella stanza ha un suono terribile, come se i televisori sono rimossi intenzionalmente. Le camere non sono isolate dal suono, forse è per questo che i televisori sono stati rimossi.

Ottima posizione e vicino alla stazione della metropolitana. La camera è moderna e ho apprezzato molto il WC intelligente. La colazione offre una buona scelta. L'unico piccolo inconveniente è stato che al mio arrivo la reception non era presente (la hall si trova a un piano superiore) e non ho avuto alcun aiuto con i bagagli. Sembra che la maggior parte degli hotel a 5 stelle in Cina offra questo servizio ai propri ospiti. Non è un grosso problema, ma apprezzerei se fosse disponibile in futuro. Ho ricevuto assistenza al momento del check-out. Quindi probabilmente è solo una questione di fortuna.