Hotel QT a Perth

We stayed as a family with a 2year old. I wouldn't consider this a 5 star, perhaps more of a 4 star. When we arrived late at night, tired from a long drive, there was no bell boy to assist us with luggage direct to room, and esp with a kid in tow it was difficult. However one of our bags broke and the staff did help us get a bag from their store. Also no toothbrush was provided upon check in day and we found out next day only that it has to be requested, seriously, this is a very basic necessity to have at least for 1st day. The decor was intended to be classy but we found it a tad bit dark. The worst part was the bed was way too soft and sunk in, I had a backache the next days. :( On a positive note the bath tub was huge, toilet was spacious with 2 sinks! My kid enjoyed the bath tub. Also they did prepare the cot in the room when we arrived and I was very pleased. The next day I asked for high chair and it was timely placed at our room when we got back. Overall the staff were responsive. Also the breakfast was Ala carte, not buffet, but it was nicely cooked - however they did not offer a kids menu. The location is close to cbd shopping but do take note parking at hay street has day charges/hourly charges which you should factor to the value of your stay. Most shops closes early around 5pm by the time we got back from our day trips. Overall this hotel was more for couples or business stay and not so kid/family friendl, but that's just my opinion!