Hotel di lusso a Da Lat

"Se si aspetta una vera 5-star esperienza alberghiera, si potrebbe essere un po' deluso. Sono davvero necessari miglioramenti per vivere fino a un standard 5-star. Un bambino aveva scritto sul muro con una penna, nessuno l'aveva pulita; c'erano buchi di perforazione nel muro del bagno, lo shampoo non era riempito abbastanza, non c'era la lozione corporea, e il frigorifero era completamente vuoto. La nostra stanza era vicino a un'area di costruzione infinita dell'hotel, il balcone era polvere e collegato ad altre stanze, che non si sentono molto sicuri o private. La nostra moto era parcheggiata nel seminterrato della zona di parcheggio degli ospiti, ma è stata spesso trasferita in un altro luogo. Ho anche cercato di trovare la sauna complimentare, ma era disponibile solo per i clienti spa. Mi sono compiaciuto della scelta del colazione, che era diversa e adattato al nostro gusto, soprattutto il Pho. La zona di cena era molto piena durante le ore di picco del mattino. La nostra tavola era presa da qualcun altro mentre andavamo a prendere il cibo. Il personale sembrava superfluo e non molto professionale; si risparmiava un po' con le loro parole e i loro sorrisi. Abbiamo celebrato il nostro anniversario di nozze qui, e l'hotel ci ha preparato un piccolo regalo, che mi è molto apprezzato. La posizione è molto conveniente, vicino al centro della città. C'è un parco con molti bellissimi fiori proprio davanti all'hotel."

"這是我在越南住過的最好的一個酒店，應該是剛開業的原因，價格非常優惠，並且物超所值，大叻這個城市我也非常喜歡，是一個安靜版本的大理，適合休假，放鬆。這次行程比較匆忙，下次還會來住。 另外酒店的服務真的是非常好、非常人性化！小故事：因為我訂了下午三點半去芽莊的bus，但是這個越南的車總是不太準時，我買的流量卡，沒辦法打電話，衹能WhatsApp和巴士公司聯繫，想知道是否會準時，但是遲遲沒有回覆。我晚上9點飛機，所以退了房之後有點着急，在lounge裏思考怎麼辦，這時候酒店工作人員my quyen過來貼心詢問我之後的行程，我告訴她我的問題，她很快就幫我打電話確定了巴士出發的時間地點，真的是幫了大忙！ 越南人都非常熱情，友善，但是大多數酒店的服務都不太人性化，這一間signature真的做得非常好！我會推薦大家都來住這裏（真心的，不是被迫評論）"

"Tranquilla, ma molto vicina alla città. Il personale era amichevole e accogliente, e la camera stessa era esattamente come speravamo. Bella piscina. Molto consiglio di rimanere qui!"

"Great staff all over the resort, always smiling and no rain or cold weather can dampen their moods. My room card was accidentally disabled and just by reaching out to a near by technician, he immediately understood my issue despite language barrier, within 3 minutes someone ran to me to open up the door. The villas are far away from the reception. The surrounding is so beautiful and peaceful. I love that the resort plants their own vegetables. There is a shuttle bus (not very frequent) bringing you to town area which is abt 20+ mins drive away. There is a mini mart in the resort for basics including wine and beers. Very family friendly too as there is a theme park within the resort. The interior of the room(I stayed in a villa) is like the chalet type. If the resort can do minor touch ups to the rooms, this hotel will definitely get its 5 stars!"

"Dalat Palace Heritage Hotel It’s true that the last time we stayed at the Dalat Heritage Hotel was years back. It had a different name then too, when it was, we believe, under a different management. The place was beautiful, with vanished wooden floors, beds with canopies and bath tubs on steady golden legs. Golden taps and fresh looking bathroom tiles. Most importantly, it was clean, the cushioned chairs felt firmed, the rooms & bathrooms brightly lit. It was an equivalent if not better than the Raffles in Spore. We decided in our latest trip to stay at the now Dalat Heritage Hotel for two nights, 23 & 24 July 2025 . We learnt that it had changed hands and while we expected it to have aged, we thought most hotel managements, would have done some upgrade, some renovation some replacements of essentials. Sad to say, our stay was a tremendous let down. I’m trying not to use the adjectives “traumatising experience” and will not offer photos, so that the hotel has an opportunity to spruce it up and bring it to its former glory. The property has too much potential & history to be abandoned by visitors to Dalat. We stepped into a an old, tired looking lobby. Waited a long time to register and was told to expect welcoming drinks which never came. We girls had to use the “ladies. ” another disappointment. It was old, the flush was a pull up lever which almost didn’t work. The taps were tarnished. We finally got into our rooms. The floors were scratched, not quite the varnish, but we thought, it’s ok, a little authenticity, somethings must age. The beds still had its canopy, but the linens looked worn, tired. The little table with its two cushion chairs were well placed, but the cushions were totally worn, we could feel the base of the seat. There was a dressing table, thoughtful… but then there was no light for any lady, vain or otherwise, to apply her war paint. The room was badly lit, no extra lights at the dressing table or anywhere. The stand alone cupboards were large, but dark as well. I almost missed the black hair dryer kept in there, and we couldn’t find the room slippers and had to ask for help to locate it in the cupboards. The most disappointing was the bathroom. It was badly lit as well. The taps were all tarnished and without my glasses, I could see the bits of mould growing around the base of the tap. There was also limescale deposits. The floor tiles were badly worn, and I wish I could say it gave the bathroom a feel of the grandeur of yesterday years ageing gracefully, but hygiene is too important here to do so. The highlight was when we took a shower and stepped into the bathtub supported by “stone legs.” It wobbled continuously and made such a lot of noise that kept the user on edge. Then, we saw it all, the grouting of the wall tiles were caked with black moulds. To top it all, the bathroom had a stench of clogged pipes. It stayed with us like a faithful friend that won’t leave even if we tried pushing him out the door!! Did I mention the mosquitoes that bunked in with us? They bit my friend on the face & eye lid which swelled for 2 days. In the mornings, they sounded the wake up calls around our faces. If it had been possible, we would have cancelled the wake up calls. Breakfast was good. There was a good spread and the chefs behind the counters were friendly and all smiles. However much could be done to train the waitresses, who hid in corners. I asked one of them where the toaster for the bread was, she said there was none. I found it on the second morning. It was there all along. I guess her English needs polishing. Luckily, the porters were friendly and quite quick with umbrellas as it rained the whole 2 days we were there. On the whole, the hotel had a handful of local guests while we were there. I hope they chip in, in encouraging the hotel to relook at its offerings. We would really like to go back, but perhaps, only if someone wrote a review that says otherwise."

"A classical dame that needs a lot of maintenance. The breakfast offers a wide variety of choices. The room furniture is outdated and the bed is out of support. The fresh air and environment is good. The staffs are friendly."

"Ci è piaciuto stare in questo hotel. Tutto è giusto. Le camere sono abbastanza nuove, pulite e l'accento per noi è stato il loro colazione è stato eccellente! Alti ingredienti di qualità cucinato perfettamente 👌"

"Ho avuto un buon soggiorno e sono stato davvero impressionato dalla qualità del servizio qui. N*** dal momento in cui sono entrato nel lobby, ho sentito il professionalismo e l'amicizia del personale. Sono sempre sorridenti, pronti a sostenere e a fare un confortevole senso di casa."