Hotel in zona Seatran Discovery Company Limited, Koh Samui

We stayed here for a week March 24 , weather was amazing !!!! Hotel was very clean , rooms are huge and beds made up everyday and rooms cleaned daily if wanted Good location as it’s not to far from main nightlife of Chaweng Nice pool area and right on the beach , beach was very dirty but if you walk down the beach about 10 minutes it gets better Would defo stay here again if we come back to Ko Samui

This was our place to go whenever we visited Koh Samui. This is a small, quiet beach front boutique hotel. The staff have always been very friendly and will try their best to accommodate you. This visit we felt very unwelcome. Considering this was our 5th visit, and we were excited to be back in Koh Samui, I was expecting to have been welcome back in a nicer way. No, that did not happen. We found our bathroom was dirty, especially around the toilet, and immediately I contacted Reception, who sent someone to clean it and then asked if we wanted to change rooms. I asked why the toilet had not been cleaned in the first place, and they could not answer. I was so disappointed. I then started to notice other things that I was not happy about. We asked for the manager, who we know well and has always been very hands-on and always came to welcome us back when we returned for a visit, and they said they would send a message. The manager sent us a bottle of wine and an apology note. Well, that was very presumptuous of the manager because I don't drink!!! We returned the bottle!!! I eventually met the new manager, he's new from England. I did let him know how I felt and told him it was not very nice to step into an unclean bathroom. Excuse was they just done maintenance, I told him that's not my concern it should have been cleaned, and he accepted this should have been done. The hotel is looking very old and does not have the wow look anymore, and considering we've visited many times the hotel did have refurbishments in the room, the rest of the hotel definitely needs refurbishment. You would have thought this would have been taken care of during the lockdown. The sky roof in the breakfast area needs cleaning. The swim up bar the tile fell off and one of the guest had to show the staff member what had happened because it was sitting in the bottom of the pool which the guest went and pull up and gave to the staff member. So, to be honest it's a lovely hotel but the manager is an office person and does not really engage well with guests, which is a shame because for a small hotel he definitely needs to be ensuring his guest know who he is and to also welcome them back or thank them for visiting. He did, however, come and wave us goodbye, I suppose he's hoping we will be back. We are not sure we will visit again. We went and checked out another hotel and found other hotels charging the same and are much nicer. Changes bring better, but it did not happen on this occasion, unfortunately.

L'hotel ha un forte senso del rituale del check-in. Ci sarà una persona dedicata che introdurrà l'odore della lozione per il corpo e del sapone e fornirà più scelte, oltre ai cuscini. Inoltre, fornirà anche un codice QR che tutti i servizi in camera possono essere completati dal tuo cellulare, ordina bevande e cibo direttamente sull'app e ti verrà consegnato in camera in breve tempo È una bellissima esperienza. Ma l'unica cosa che mi ha infastidito è stato lo strano evento accaduto alle 7:30 del secondo giorno di check-in: il campanello ha suonato da solo. All'inizio pensavo che il dipendente avesse premuto il pulsante sbagliato e avesse chiesto all'hotel una spiegazione ragionevole. Tuttavia, l'hotel ha controllato il sistema di sorveglianza e ha scoperto che, sebbene un dipendente fosse passato davanti alla mia porta un minuto prima che suonasse il campanello, non aveva suonato. Il campanello stava suonando forte! Mi ha fatto davvero venire i brividi. Successivamente, hanno spiegato che si era verificata una situazione simile con questo campanello. Era possibile che l'aria fosse umida e la batteria fosse scarica, rendendo i pulsanti a sfioramento particolarmente sensibili. Hanno rimosso la batteria e il problema non si è più verificato. Ma ho ancora delle paure persistenti. A parte questo, il soggiorno è stato abbastanza piacevole.

Il servizio è impeccabile. Tutti nel resort sono gentili e disponibili. Tanti piccoli dettagli straordinari che sono unici per l'hotel come la ”sorpresa del giorno” e gli snack durante il giorno. Il resort è grande e dispone di una spiaggia privata dove è possibile praticare moto d'acqua e molti altri sport acquatici. C'è anche un beach club e molte altre strutture di intrattenimento. Tornerò sicuramente!

We came for our honeymoon we were amazed with the hotel view the staff also from nancy that she checked us in and explain in details every thing she also came with to the villa to make sure that everything was fine. Breakfast was amazing lucky was very very nice along with nat there service was amazing all the staff were very friendly the chef also are accommodating and smiling I will not forget also WK from sales she made sure that our honeymoon goes prefect Emmy helped us a-lot with all the information around the city she gave us a very good recommendations Iyan made sure to book for us in the jungle village even it was hard to find a place and also a transportation going to the massage in ritz and also to the restaurant The bogy driver nine very smily and accommodating every time taking us to the room or from the room Over all the staff of the hotel made our honeymoon very special thank you so much everyone

Questo hotel rispetta gli standard di un Luxury Hotel. Siamo stati molto impressionati con il personale dell'hotel. C'è un servizio cinese al di fuori del desk.Il servizio della signorina PeiPei è molto buono.Parla molto bene cinese. Vorremmo tornare a questo hotel se abbiamo la possibilità di vivere una bella vacanza.

Più che una luna di miele è stato un incantesimo durato una settimana. Le camere nuovissime e di uno stile ricercato ed elegante, bagno immenso con una porta scorrevole che comunica direttamente con la stanza da letto; balconcino con vista meravigliosa sulla spiaggia e visita degli scoiattoli ogni mattina all'alba😍al nostro arrivo abbiamo trovato sul letto una composizione floreale con la scritta ”Happy honeymoon” e una bottiglia di bollicine con calici per brindare e in più un dolce buonissimo. Inoltre, armadio fornitissimo: addirittura un asse e un ferro da stiro, cassaforte, frigo vuoto, è vero, ma thè e caffè con bollitore, bottiglie d'acqua sia in camera che in bagno e a fine soggiorno non ci sono stati addebitati. Pulizia stanza giornaliera ineccepibile. Colazione alle 6:30, eccezionale... Ricca di ogni cosa desideriate... Dolce, salato, ciambelle, dolcetti vari, specialità thay, colazione americana, fornetto per abbrustolire il pane, frutta a iosa... E il ristorante esterno dà sulla spiaggia, abbiamo mangiato spesso lì, da insalate particolari a pietanze thay, hamburger e altro. Inoltre una sera abbiamo fatto una cena romantica direttamente sotto un gazebo allestito per noi in riva al mare, un maggiordomo a nostra disposizione durante tutta la cena... Il cibo ottimo e le pietanze abbondanti e rapporto qualità prezzo eccellente. E poi i sorrisi, la gentilezza, la disponibilità... Il personale ti segue a vista e talvolta sembrano magici perché intuiscono prima ancora che tu chieda aiuto, non invadenti intervengono con dolcezza e premura. Forse mi sono dilungata ma credetemi avevo bisogno di ringraziare ancora una volta per ciò che abbiamo vissuto... Un ricordo indelebile, oltre che tutto il bello della struttura, è proprio la gentilezza di questo popolo così dignitoso e così delicato nei modi... Siete delle persone gigantesche, grazie grazie e ancora grazie ❤️

We stayed here for 6 nights. in January 2023. Staff were friendly, respectful, accommodating & wanted to make our stay wonderful. Special thanks to a lady who ensured our room was really special and cleaned. The room was great and the bed was comfortable. Breakfast was awesome and an old man was there, paying attention to all the guests. The hotel in ideally located right on a road opposite of Chaweng Noi beach that is very quiet and amazing place to suntan and relax. A seven eleven is near by the Hotel just 10 min walk. it is 100 Baht to take into the town center by tuk tuk. We rent a motorbike from the hotel which was brand new and we did not need to pay for a taxi anymore. The hotel restaurant offers a variety of foods & overlooks a nice pool with lovely setting. I would definitely come back here & would recommend it without hesitation. Thank you Chaweng Noi Pool Villa for an amazing holiday.

Away from the hustle of central Chaweng, so is a good spot to be based for quiet times and used as a base to explore the island. Beachfront pool villas are nice, large and great views of the ocean. Private pool is a bonus and well worth the upgrade. Hotel was busy when I stayed and everyone seemed to be happy and enjoying themselves. The pool isn’t the largest but plentiful for the amount of rooms. Don’t forget, there are the villas with private pools, so a fair number of guests will be in their own area. Access to the beach is not directly in front of the hotel, but that’s a good thing otherwise I would be hearing everyone in front of my villa each day. Access is the side of the resort just past the restaurant. Along this stretch of beach has a few other hotel bars and restaurants to eat and drink in and if you head to the furtherest headland point, and head inland, you will come across a handful of bars and restaurants. As many people have said, the hotel is next to a road - but like most hotels in Samui, it’s just the design of the island. You can avoid the main road for your walk to the local area by going along the stretch of beach. And when you are on the island, why wouldn’t you want to walk along the beach?! So don’t listen to those comments about nothing nearby. If you want the hustle of the nightlife, Chaweng central is 15 minutes away. Get on the shuttle or order a taxi for 300thb. It’s a 4 star hotel, trying to get back to some kind of normal after covid and over time, I am sure the owners will reinvest their money to make improvements where some other guests have commented about in other posts but I do think it is dependent on the room type you book and/or are assigned as most of them are fine. Give it a go, it is worth it. I’ve been to many hotels over the years - more than the average Joe - and it’s only recently where I’ve checked in and out of two hotels on the same day in all these years.

Questa volta l'esperienza di vacanza nel palazzo del mare è davvero inaspettabile.Il design unico del palazzo è unico, integra gli elementi moderni e naturali, l'ambiente è tranquillo e bello.La piscina senza frontiere è molto lusinghiero, l'entusiasmo professionale della squadra di servizio, soprattutto il servizio di curatore, e può fornire servizi cinesi. Il cibo dolce è anche un grande punto luminoso. La cena e il colazione sono molto profughi e di sapore diverso.Questo viaggio non solo ci ha rilassato fisicamente, ma ha lasciato una profonda impressione, e speriamo di avere l'opportunità di venire di nuovo in futuro.