Hotel Hotel per famiglie a Ōmachi

We stayed in the hotel for one week. We like the hotel a lot. - Staff are nice and helpful, especially a passionate guy at the front desk. They helped us book restaurants and deal with toll payment. - Breakfast is great. We haven’t felt bored after one week given many varieties. Especially they have “today’s special”, different omelette every day. We like the wasabi cheese omelette. On the other hand, dinner buffet was ordinary. Food became cold. With the same price, we had a nice 7-course French dinner in a nearby restaurant. - Room is nice and clean, although a bit small. Bed is comfortable with different pillows. We have some difficulty to allocate our big suitcase in the room without block the way. However, we noticed poor management for laundry room and emergency cases. - There are only two washing machines. Some people put clothes on washing machines or nearby for queuing. We waited in-person for 15min several times, but someone claimed they came earlier, or said they need to add additional time for dry. We had to wait until midnight to do laundry. - Nice onsen, but poor emergency handling. One day I heard voices from speaker for ＞15min during shower, and then realized it was from a cell phone when I was in indoor bath pool. A lady with black glasses was using the phone in the pool (not sure if taking photos or videos)! I felt very uncomfortable and went to the outdoor onsen. But she came to outdoor onsen shortly. I went back to indoor onsen, and saw the phone on a chair beside the indoor onsen. Another guest also expressed her concern to me. I called emergency phone in changing room, said three times “someone is using cell phone in bathing area, please send a female staff asap”. Unfortunately the guy who answered the call does not understand English. 5mins later he came to the door of changing room, asking who called SOS. I told him again, and he finally understood, but did nothing except asked my room number. After we checked out the next day, the guy saw me and told me in Japanese that “sorry,but we will improve in future” (showed English translation to me). I was very disappointed. 1) Why did the hotel ask a guy who doesn’t understand English to take care of female onsen? What if someone fainted? 2) No actions were taken after I reported issue. No one came to stop the issue, no one checked whether inappropriate photos/videos were taken. Whole staff are nice, the hotel is poorly managed in some places.

The room is well designed and it is perfect for family trip. Onsen is nice too, especially for the outside one. I love the food, the service, and the staff of the hotel, which will wipe all the tiredness gained from climbing Tateyama.

It was a very big hotel with nice onsen (although it smells a little of chlorine) the place was swarmed with tour groups so buffet quality was not great but edible with quite a lot of variety. Parking was spacious. I gave 3 stars for service because we encountered a rude souvenir shop staff who yelled at us in Chinese and continued doing so even after we told her that we are not Chinese!

Posizione di prima classe: l'hotel è vicino a JR Fushan e Fushan Electric Rail La stanza è nuova e pulita, ma è in attesa di una scena di neve di montagna. C'è una piscina pubblica Ma devi avere gli ospiti alle 3:00 per entrare, manca di elasticità, e chiedere agli ospiti di aspettare l'iscrizione allo stesso tempo, spero che l'hotel possa migliorare e gestire in modo flessibile!! Inoltre, Trip.com ho pagato la tassa dalla mia carta di credito, ma dopo essere arrivato al negozio, dovrei pagare di nuovo. trip.com Dice che rimborsero la tassa, ma ora ho cancellato il doppio costo, che è molto irrationale

Questa volta, il tessuto ♨️ Hotel, mi fa sentire che l'atteggiamento del servizio hotel giapponese è molto attento. In effetti, è ⋯⋯ il cibo e la cena sono tutti ricci di acqua per il paese turistico. La famiglia di un pezzo di complimento è ⋯⋯ spera di pianificare il viaggio di sci l'anno prossimo, e può anche soggiornare, Il servizio attento del personale dell'hotel ～

the location is a bit far from the bus station but it's good that shuttle bus service is provided free of charge, the best thing is the dinner set with more than 10 dishes and all are very delicious, the onsen is also very relaxing with both indoor and outdoor, all staffs are very nice and polite

L'hotel è situato sulla stazione di cammino di Taojiang Heat Zhengxiang, 8-10 minuti. Questa volta si trova in una piccola casa di legno, la dimensione della stanza e la comodità sono buone, ma c'è una finestra che non può essere chiusa. Le altre due finestre non hanno finestre. Le luci passate dal veicolo di notte sono accese nella stanza, quindi la qualità del sonno è scarsa, e lo spazio di zuppa non è grande, La zuppa femminile ha un forte sapore di fumo di olio in cucina durante la cena.

È un bel posto, personale molto utile, cibo molto gustoso e molto comodo per rimanere.😊

Grande posizione vicino alla fermata dell'autobus al piano sciistico. Affidabile e buono soprattutto le camere di stile occidentale. Personale amichevole che vi aiuteranno e farà sentire a casa e benvenuto.

着いた日が、雨だったのですが、寒くなく、個室で落ち着いて眠れました。シャワーが、もう少し湯量が出たらありがたいけど、まあまあです。登山のための前泊としては良いと思います。スタッフ？の方も優しく丁寧に説明してもらい、安心感がありました。 信濃大町は、インスタでフォローしてて来たかった町でした。