Hotel con terme a Ōmachi

Grande servizio buono

I was pleasantly surprised by the hotel’s unique structure. Moreover, the restaurant serves a different menu for breakfast and dinner every day, which was a wonderful surprise for us.

L'alloggio è molto vecchio. In camera, il ฮิตเตอร์ dal condizionatore d'aria non può aiutare. E' molto freddo, siamo tornati e usciti all'inizio di marzo quando la temperatura numero 1 non è negativa come l'inverno. Il bagno è pulito, chiaramente separato dalla zona. Il punto di partenza è che l'acqua ha solo metà di un vitelli 😅 deve fare un bagno. Alloggi lontano dalle aree sciistiche e dai vari negozi. Solo 20-30 minuti, non lontano dal buon sentiero, solo molto buio alla notte, nessuna luce come un sentiero rurale, nonostante sia un po' lontano dall'esterno della città.

This is the first time I stayed at a Hoshino resort. Perhaps my expectations were too high.  Food quality was the best reason to stay here. The restaurant offers an elaborate menu. The onsen is the next big feature of the hotel. It was not as big as seen in the advertisement. Perhaps wide angle was used. Location was not great. Not much to do nearby. The free transfers to Omachi helped to kill time if you have no plan to ski at Hakuba.  Service was patchy. Below are two examples: 1) Asked reception about train tickets conditions in general but the response was we are not train company. We know that but would appreciate help in calling into the train company or checking their website in Japanese. 2) Over a supposedly fancy dinner, the server was rushing us to finish by asking us to move unfinished food items from one plate or another by ourselves to make space for the next dish. I would have expected the server to wait for us. On another occasion, the server left the next dish on the table, with lid closed, without explaining what it is. We were not sure if we should start eating or wait. The server came back in a few minutes realizing that she had not explained to us yet and apologized.  With better service and things to do nearby, the hotel will see happier customers.