Hotels con internet a Ōmachi

We stayed in the hotel for one week. We like the hotel a lot. - Staff are nice and helpful, especially a passionate guy at the front desk. They helped us book restaurants and deal with toll payment. - Breakfast is great. We haven’t felt bored after one week given many varieties. Especially they have “today’s special”, different omelette every day. We like the wasabi cheese omelette. On the other hand, dinner buffet was ordinary. Food became cold. With the same price, we had a nice 7-course French dinner in a nearby restaurant. - Room is nice and clean, although a bit small. Bed is comfortable with different pillows. We have some difficulty to allocate our big suitcase in the room without block the way. However, we noticed poor management for laundry room and emergency cases. - There are only two washing machines. Some people put clothes on washing machines or nearby for queuing. We waited in-person for 15min several times, but someone claimed they came earlier, or said they need to add additional time for dry. We had to wait until midnight to do laundry. - Nice onsen, but poor emergency handling. One day I heard voices from speaker for ＞15min during shower, and then realized it was from a cell phone when I was in indoor bath pool. A lady with black glasses was using the phone in the pool (not sure if taking photos or videos)! I felt very uncomfortable and went to the outdoor onsen. But she came to outdoor onsen shortly. I went back to indoor onsen, and saw the phone on a chair beside the indoor onsen. Another guest also expressed her concern to me. I called emergency phone in changing room, said three times “someone is using cell phone in bathing area, please send a female staff asap”. Unfortunately the guy who answered the call does not understand English. 5mins later he came to the door of changing room, asking who called SOS. I told him again, and he finally understood, but did nothing except asked my room number. After we checked out the next day, the guy saw me and told me in Japanese that “sorry,but we will improve in future” (showed English translation to me). I was very disappointed. 1) Why did the hotel ask a guy who doesn’t understand English to take care of female onsen? What if someone fainted? 2) No actions were taken after I reported issue. No one came to stop the issue, no one checked whether inappropriate photos/videos were taken. Whole staff are nice, the hotel is poorly managed in some places.

Location is literally right infront of Shinano-Omachi station, extremely convenient. Walking distance to Delicia supermarket, Daiso etc. Food quality provided for breakfast was top notch. Onsen was clean and hot enough to enjoy! Extremely value for money and great experience!

設施：完善 衞生：好 環境：很日式的傳統酒店，後面有一個很大的玩雪的地方。不過酒店不是很大。 服務：入住當天等得比較久，然後其他服務都還可以。 每日準備的一泊二食很不錯啊！不過時間有限制，不管是早餐還是晚餐都要規定時間到和完成。 日本風格的嚴謹和守時，對於有家庭的孩子有時候會推拉就沒有那麼方便。其他還是好評。去滑雪的話稍微遠一點，要半個小時車程。 温泉很不錯。雖然不大，但是每日泡泡還是超級舒服！

The location are perfect, within walking distance to the stores. The hotel offer free shuttle to Ogizawa once a day. The hotel also offer free shuttle to the bus stop anytime we need. The staffs are helpful, polite and patience. The dinner and breakfast are delicious. The hotel and the room are neat and clean.

Questa volta, il tessuto ♨️ Hotel, mi fa sentire che l'atteggiamento del servizio hotel giapponese è molto attento. In effetti, è ⋯⋯ il cibo e la cena sono tutti ricci di acqua per il paese turistico. La famiglia di un pezzo di complimento è ⋯⋯ spera di pianificare il viaggio di sci l'anno prossimo, e può anche soggiornare, Il servizio attento del personale dell'hotel ～

位置在山頂，不太便利 不過自駕遊，也沒所謂 從成田機場開車到酒店4.5小時 Check in已是凌晨12點多 酒店職員下班了都為我們check in 但是下雪，雪地有山路是不開放的都沒有圍封 錯誤走進了，因為不開放的山路沒有剷雪 車比卡雪地了 好彩離酒店不遠 酒店職員很快幫我們拖車 酒店服務十分好，十分滿意 房間內有煮食爐、餐具 十分便利。 酒店外下雪景色太美了 都不想離開

Il centro è stato molto grande con un bel po' di cloro, ma il posto è stato smerigliato con gruppi di tour, quindi la qualità del buffet non era grande, ma mangiabile con molta varietà. Ho dato 3 stelle per servizio perché abbiamo incontrato un personale di negozio di souvenir brutto che ci ha urlato in cinese e ha continuato a farlo anche dopo averle detto che non siamo cinesi!

the location is a bit far from the bus station but it's good that shuttle bus service is provided free of charge, the best thing is the dinner set with more than 10 dishes and all are very delicious, the onsen is also very relaxing with both indoor and outdoor, all staffs are very nice and polite

上立山黑部前的出發点，很方便，房間大， 設備好 職員 ，服務良好，特別是中內地來的金先生 ，有禮、殷勤、 樂於助人， 一流服務員 My special thanks to Mr Jin from ************** who offer first class services to guest.

因到白馬滑雪半個月，想住有廚房的酒店，所以選擇這裡，每天開車到白馬雪場也不遠，唯獨車不能泊在屋前，要泊在外面的免費停車場，但在雪地拖行李回房間有點吃力！ 房間是沒太大問題，熱水夠的，房間有冷暖風機及暖爐，所以不覺冰冷，但不知為何睡房沒有房門，可能全屋只有一部冷氣機裝置在客廳及睡房中間吧？ 行政上有點混亂，詳情如下： 我訂的是Base 2，但入住時職員給我Base 1，我再問了一次確定是Base 1？職員答是的，我以為是酒店刻意安排亦沒有深究，但第二滑完雪回來發現大門貼了通告，內容是職員的錯誤給了我錯的房間，要我到前台，但卻沒有說明解決方法，到達前台後，與職員言語不通，他亦沒有表明想我轉房還是加錢或怎樣，只是道歉給我錯的房，我主動問他是否會有其他客人入住？否則我能否不搬？因我四個大行李的物品都已全部卸除，再收拾要很多時間，加上滑完一整天雪又未吃晚飯，實在太累，職員又支吾以對的不停按手機，但又不是用手機翻譯給我看，無言…最後糾纏了最少二十分鐘，我主動提出我搬回Base 2，佢卻只是不停說OKOK，我問他取Base 2鎖匙時又發呆問我為何？那你不給我鎖匙我怎入住？ 入住期間沒有任何清潔及打掃，連多天的垃圾也不會清理，這實在太不衛生；毛巾等物資亦沒有補給。