Giappone: hotel con palestra nella provincia di Prefettura di Hyōgo

Had a very pleasant stay at the hotel. Located very convenient places where there's many shops and eateries nearby. The room and beds are big enough for 3 of us. And I love their toilet as it's big and separated the shower and bathtub . Will definitely stay this hotel again if visit Kobe.

Overall, our stay was good, especially the location. The room is a bit old but still well maintained. However, we were not happy with one aspect of the service. A staff member (possibly a manager or senior from the F&B team) was not very professional and came across as quite rude. He physically blocked us from entering the breakfast area without listening to our explanation. We clearly mentioned that our friend was already inside and had a table, and we were just trying to confirm the table number. However, he insisted we go to Level 1 for breakfast and did not allow us to explain further. We had to go back and forth between the lift, trying to contact our friend, which was quite frustrating. Only after we showed him a photo did he finally allow us to enter. What surprised us most was that the restaurant was actually quite empty, with many available tables. We don’t understand why we were told it was full and asked to go elsewhere. We hope the hotel can improve staff communication and professionalism to avoid similar situations in the future.

Very nice Japanese hotel with good service and facilities (public hot spring bath where women and men are separate and several private hot spring baths that I recommend to book in advance). We also had an amazing massage in the hotel spa. The down side would be that the hotel doesn't offer western beds (only Japansese futons) and that the personnel doesn't speak very good English (but are very nice and are trying their best to help)

In generale, ho avuto un piacevole soggiorno. La stanza era spaziosa, pulita e offre una bella vista, che rendeva l’esperienza molto comoda. Tuttavia, mi dispiaceva che le strutture di nuoto richiedessero un ulteriore onere. L'ingresso nel lobby era anche difficile da trovare dalla stazione, ma un soggiorno decente in generale.

Nice hotel but need renovation or refurbishment. Hotel was located near to the port, view from our room was fantastic. The breakfast was very nice, they even serve beef burger and fresh orange juice. Lobby lift area has a very good smell. Hotel has private car park with a rate of 1700 yen per day if not mistaken.

Great Location. No subway needed for Shibuya. Sauna is quite small. Free Ramen at the night. So tasty.

The “sea view” was very disappointing and honestly not what I expected at all when booking this room. What made the experience worse was the pricing issue. After my booking became non-refundable, the hotel price dropped by around 30%, which was shocking. I’ve never had this happen before. The explanation that the lower price was a different non-refundable rate doesn’t fully justify such a big drop. On top of that, trip.com customer service only gave me an update after I followed up four times, which was frustrating. Check-in was also a poor experience. We arrived around 9pm with a child, and there was no staff at the ground floor to help with luggage at all, even though the reception is on the 17th floor. After check-in, there was again no assistance with luggage, which was very inconvenient when travelling with a child. Despite my booking clearly stating one adult and one child, there were no kids’ amenities provided, not even a child’s toothbrush.

Hotel enorme con ottimi servizi, ma palestra, sauna, onsen e piscina sono a pagamento e a prezzi elevati. Questo ha lasciato un retrogusto molto amaro. La camera era grande ma un po' datata e potrebbe essere pulita meglio. Il personale alla reception potrebbe essere più gentile e parlare un inglese migliore. Tuttavia, il resto del personale è stato estremamente gentile e disponibile. Il check-in anticipato era possibile gratuitamente. L'hotel è molto vicino all'aeroporto di Kobe, ma offre solo un servizio navetta per le stazioni ferroviarie. Perché non anche per l'aeroporto è un po' discutibile.

Abbiamo avuto un grande soggiorno di 1 notte in questo hotel! Questa è stata una bella esperienza! Anche se abbiamo trascorso solo una notte qui, perché questo era destinato a essere un fermo di notte tra le città durante il nostro viaggio stradale, questo ci ha lasciato un'impressione così buona che vorremmo tornare ad Akashi solo per rimanere in questo hotel. L'architettura e il design dell'hotel sono molto cool, 50's tipo di vibrazione, ma è nuovo, naturalmente. L'hotel dispone di un salone di club dove potremmo rilassarci dopo la guida con snack e bevande complimentari, compreso l'alcol, e tutto era gratuito e illimitato. La stanza era super spaziosa e ben progettata, con un enorme tubo caldo jacuzzi, e da quando abbiamo preso la stanza di vista oceanica, la vista che guardava l'oceano e il ponte era solo respirare 👌 Il colazione era proprio giusto, e hanno accolto completamente le mie richieste di pasto e hanno ottenuto un buon risultato ... Qui 5 stelle e vorrei tornare!

L'hotel è situato in una zona tranquilla e sicura. La selezione del colazione è buona e mi piace il buon caffè e è stato un bonus perché hanno fornito una tazza di carta per poter consumare il caffè nel comfort della vostra stanza. Si consiglia ai suoi amici di soggiornare in questo bel hotel pulito.