Giappone: hotel con bar nella provincia di Prefettura di Niigata

The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option.  I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again. The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold. Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.  The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage. In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.

We would like to express our heartfelt gratitude for your exceptional kindness and support. Yesterday, we were unfortunately involved in a car accident. The hotel was very understanding and kindly allowed us to reschedule our stay to another day. We were deeply touched by your flexibility and consideration. Today, we experienced another accident in the mountains. During this difficult time, one the staff was incredibly kind and supportive. She helped us communicate and translate with the police, ensuring that we could clearly explain the situation and receive assistance. Her help was truly invaluable in getting us safely rescued. In addition, the hotel manager and staffs generously drove us from the police station back to the hotel and assisted us with the necessary follow-up arrangements. Their patience, compassion, and willingness to go above and beyond their duties meant so much to us. We are truly grateful for the care and support we received. It has been a blessing to be guests at Oosado Hotel, and we will always remember your kindness.

L'hotel è un'atmosfera con una bella miscela di vecchi e nuovi. Situato a pochi passi da Uonuma no Sato e con un servizio di navetta complimentare da e da Hatago Isen a fronte della stazione Echigo Yuzawa. La stanza è grande e vi è una bella zona da tavola riscaldata. Il bagno è bello, ma come con i alloggi tradizionali come questo, può essere piuttosto freddo soprattutto nella zona del bagno in inverno. Il pranzo è stato servito in forma bento nella nostra stanza, e mi è un po' deluso che non sia un pasto seduto in modo appropriato nella zona principale. Il bento comprende due onigiri generosamente dimensioni, appetiti e quattro elementi principali, tra cui un pesce spazzolato, pesce grigliato e wagyu brasato. Il bagno di notte è anche molto bello e ama il bagno con il giardino nevescoso. Il servizio è in generale buono e ci sono snack e bevande disponibili in sala per gli ospiti.

Not the most modern. But very cosy and warm, impeccable service and hospitality. Child play facilities inside the hotel (up to 6 or 7 years old). That's a bar for the adults too, open tab until the night. Private onsen is available for 1000jpy for 45 minutes, and is adjacent but separate to the public onsen that is available to hotel guests. Parking is just outside the hotel. Restaurants and snow gear rental is available down the road.

My wife and I visited this onsen resort in 2023 and we loved it. My wife especially likes the many onsens they have. We have always wanted to come here again and finally did after 3 years. Like three years ago, the room and facilities are very clean and well maintained everything just as they were. One thing did change and we are quite upset about it, is that the staff is not as enthusiastic as they were (there are some familiar faces, many new ones). I still recommend this place to everyone, Futaba is still the best compared to the other two onsen resorts we’ve visited in between. Hope they can figure out some way to motivate the staff and offer a better experience to guests.

Stayed here during a ski trip to Yuzawa in March and had a great experience overall. The location was convenient, around a 6–7 minute walk from the JR station west exit. We booked the package with breakfast and dinner included, and really enjoyed the meals, the menu was different every night which was a nice touch. The room was also very spacious for 2 people. The staff were friendly and helpful. The private onsen in the room was a bit smaller than expected, but the private onsens on the 6th floor were very nice and relaxing. Overall, a comfortable and enjoyable stay. Would stay again for another ski trip :)

a last minute short ski trip found me checking out this resort and it suited me just fine.  I only had time to ski for 2 days and was pleasantly surprised by the good value for money here. Arriving in the early morning from Ueno on the 0649hr Shinkansen, I hopped onto the 0810hr hotel shuttle, registered myself at the front desk (had my room assigned but check in was at 3pm) and found myself on the slope just shortly after 9am. Hotel guests also have free use of a locker to keep our equipment overnight.   I was contemplating to visit another slope (maybe Gala or Iwappara) the next day but enjoyed myself enough to save the hassle and continue skiing at Naspa Ski Garden on the second day.  Ski passes for both days were free for hotel guests (although I only stayed a night).  Breakfast was a  sumptuous spread of buffet the next morning.  Room was large, nice and clean.  Onsen was perfect.  I checked out after breakfast, left my bags with storage and at the end of the day, use the changing area to pack up before catching the hotel shuttle to Echigo Yuzawa Station.  I managed to do some shopping in Ginza and had a great sushi meal there before heading to the hotel.   I will certainly return! A big thank you to all the staff!

今回初めて宿泊をしました。建物は新しいものではないような感じがしますが玄関を入った所からすべて雰囲気のある歴史を感じる建物でした。 廊下も長く宴会場もいくつもあり以前は賑わっていたのではないかと感じさせる建物でした。 畳の部屋も綺麗にされていて気持ちよく宿泊することが出来ましたがテレビが小さいのが少し気になった点です。 勧めて頂いた岩風呂露天風呂に朝入りましたが雰囲気が最高でお湯も気持ちよく風呂上りの肌が1日スベスベでした。 朝食会場もおしゃれに造ってあり品数も多く手の込んだ料理が提供されていてとてもおいしかったです。 一緒に行ったもう一人は次からもここに泊まりたいと言ってとても満足していました。 今回は出張で立ち寄らさせて頂きましたがとても気持ちよい時間を過ごさせていただきました。 ありがとうございました。

Che zona meravigliosa e fatto ancora più speciale dal proprietario /cook / hostess e tutto intorno alla signora Keiko . Molto consiglia il luogo non solo per facile ubicazione ma anche grandi vibes jazz

Grande posizione, splendido personale e ottima ospitalità. L'hotel offre un servizio di navetta molto conveniente tra la proprietà e la stazione Echigo-Yuzawa. Chiamiamo la navetta senza prenotazione anticipata e arriva in meno di 10 minuti. Anche il bagno pubblico e le cuffie in camera erano grandi. Molto raccomandato.