Hotel a {{star}} a La Regione Speciale della Capitale di Giacarta, ({{countryName}})

Mentre il nostro soggiorno complessivo a Oakwood Jakarta è stato piacevole, la mancanza di un caldo benvenuto è stata deludente. Il receptionista che lavorava tra 8-9 PM il 17 ottobre 2024 non era amichevole o sorridente, che ci ha lasciato con una povera prima impressione. Non ha fornito alcuna informazione sulle strutture dell'hotel – non ci è stato detto come accedere alla piscina, ai ristoranti o ad altre strutture. E' stato particolarmente sorprendente dopo 10 giorni a Bali, dove tutti si sono allontanati dal loro modo di sorridere, di offrire aiuto con i bagagli, e di assicurarsi che ci fosse comodo. A Oakwood nessuno ha mai chiesto se avessimo bisogno di aiuto con i bagagli. Nonostante il servizio deludente, l'hotel stesso è stato grande. La stanza era spaziosa, pulita e molto comoda. La posizione è anche un enorme plus – solo un passo 10-minute a PIK Avenue e circa 23 minuti dall'aeroporto, rendendolo super comodo. Se il servizio al di fuori del desk fosse migliorato, questo hotel potrebbe facilmente essere una scelta di alto livello. Per ora, lo consiglio ancora per il suo comfort, posizione e strutture complessive – solo essere preparati per un benvenuto meno caldo.

Hotel rating is grossly over rated, even though the check-in staff explained it's a local 5 star hotel. Hotel has infrastructure of 5 star hotel but inside is lacking. 3 out of 4 lifts are in operation, the waiting time to take the lift is long. There's no hot water between 12mn to 3am everyday due to upgrading. The auto curtains motor buzz non stop even when you don't use it, it became a noise pollution in the room. Had to call the maintenance team to remove the power supply. No bath mat was provided and the shower water pressure is extremely low. Blown light bulb weren't replaced. Room soundproofing is bad, you can hear corridor & neighbor activities. From price point to value, better to bring your business to international 4 star hotel chain instead.

I had an excellent stay at the DoubleTree by Hilton Jakarta Kemayoran. From the moment I arrived, the staff were courteous and professional, making me feel right at home. The room was modern, clean, and very comfortable. I especially enjoyed the facilities, including the pool and fitness center. The hotel is conveniently located with easy access to both business and leisure areas.

The best about this hotel is everything!! Just next to 2 big shopping center, walkable distance to subway, good restaurants and near night market ( discover one of the best ayam penyet ) The family room is huge! 2 bedrooms separated by a large living and diring room. Hospitality and service is fantastic! Lots of pros and no cons..can't think of any negative at all! A very good choice hotel to stay in Jakarta.

Amore questo hotel, vicino al centro commerciale Kota Casablanca. Mi piace il colazione, la varietà di cibi e deliziosi. Spazioso camera e bagno.

Prenotato l'hotel per partecipare al concerto allo stadio opposto a loro hotel. Il personale era molto utile e amichevole. La sicurezza scansionò i sacchetti prima di entrare nell'hotel. La colazione era buona con cibo giapponese di qualità. Solo al lato, c'era una fuga dal bastone che era molto profumata.

Un ottimo hotel. La camera era così bello e spazioso. Il letto era così comodo. La vista era incantevole dal 88° piano. Il servizio era impeccabile. Tutti i membri del personale erano estremamente amichevoli e di aiuto. La posizione era grande. Molto conveniente. Vicino al Grand Mall Indonesia e anche alla Plaza Indonesia. La colazione era bella. La cena era deliziosa. Sarei sicuramente rimasto lì se fossi mai a Jakarta.

We enjoyed the stay at this hotel with all the facilities provided. The food for breakfast with wide spread is fabulous. I would to compliment the hotel for having beautiful people around to serve the guests especially Anisanurul whom spent to time to ensure guests are having wonderful time staying in the hotel! Thanks to Angiel who is kind to serve us at front desk!

The location is very good and it is connected with the food shop. Beside there is a very famous nasi padang. Room is big but i find there is not much space to hang the cloth as we are staying for 5 nights for business traveling. Need to have some improvement. Somehow, the housekeeping need to take note of the cleaness of the shower area.

The rooms where I stayed were not in the best condition - it’s dusty, very outdated furniture and overall it doesn’t give the same impression of the photos they put on their website. After I complained the hotel directly took action to transfer me to another room. However the room was not in the best condition either. I appreciated their efforts and the way they try to facilitate things. Unfortunately, I had to go to another hotel. Also the decision of me checking out earlier than expected was handled in a very professional matter! Compliments for their service but unfortunately the hotel isn’t worth my money.

Mentre il nostro soggiorno complessivo a Oakwood Jakarta è stato piacevole, la mancanza di un caldo benvenuto è stata deludente. Il receptionista che lavorava tra 8-9 PM il 17 ottobre 2024 non era amichevole o sorridente, che ci ha lasciato con una povera prima impressione. Non ha fornito alcuna informazione sulle strutture dell'hotel – non ci è stato detto come accedere alla piscina, ai ristoranti o ad altre strutture. E' stato particolarmente sorprendente dopo 10 giorni a Bali, dove tutti si sono allontanati dal loro modo di sorridere, di offrire aiuto con i bagagli, e di assicurarsi che ci fosse comodo. A Oakwood nessuno ha mai chiesto se avessimo bisogno di aiuto con i bagagli. Nonostante il servizio deludente, l'hotel stesso è stato grande. La stanza era spaziosa, pulita e molto comoda. La posizione è anche un enorme plus – solo un passo 10-minute a PIK Avenue e circa 23 minuti dall'aeroporto, rendendolo super comodo. Se il servizio al di fuori del desk fosse migliorato, questo hotel potrebbe facilmente essere una scelta di alto livello. Per ora, lo consiglio ancora per il suo comfort, posizione e strutture complessive – solo essere preparati per un benvenuto meno caldo.

Hotel rating is grossly over rated, even though the check-in staff explained it's a local 5 star hotel. Hotel has infrastructure of 5 star hotel but inside is lacking. 3 out of 4 lifts are in operation, the waiting time to take the lift is long. There's no hot water between 12mn to 3am everyday due to upgrading. The auto curtains motor buzz non stop even when you don't use it, it became a noise pollution in the room. Had to call the maintenance team to remove the power supply. No bath mat was provided and the shower water pressure is extremely low. Blown light bulb weren't replaced. Room soundproofing is bad, you can hear corridor & neighbor activities. From price point to value, better to bring your business to international 4 star hotel chain instead.

I had an excellent stay at the DoubleTree by Hilton Jakarta Kemayoran. From the moment I arrived, the staff were courteous and professional, making me feel right at home. The room was modern, clean, and very comfortable. I especially enjoyed the facilities, including the pool and fitness center. The hotel is conveniently located with easy access to both business and leisure areas.

The best about this hotel is everything!! Just next to 2 big shopping center, walkable distance to subway, good restaurants and near night market ( discover one of the best ayam penyet ) The family room is huge! 2 bedrooms separated by a large living and diring room. Hospitality and service is fantastic! Lots of pros and no cons..can't think of any negative at all! A very good choice hotel to stay in Jakarta.

Amore questo hotel, vicino al centro commerciale Kota Casablanca. Mi piace il colazione, la varietà di cibi e deliziosi. Spazioso camera e bagno.

Prenotato l'hotel per partecipare al concerto allo stadio opposto a loro hotel. Il personale era molto utile e amichevole. La sicurezza scansionò i sacchetti prima di entrare nell'hotel. La colazione era buona con cibo giapponese di qualità. Solo al lato, c'era una fuga dal bastone che era molto profumata.

Un ottimo hotel. La camera era così bello e spazioso. Il letto era così comodo. La vista era incantevole dal 88° piano. Il servizio era impeccabile. Tutti i membri del personale erano estremamente amichevoli e di aiuto. La posizione era grande. Molto conveniente. Vicino al Grand Mall Indonesia e anche alla Plaza Indonesia. La colazione era bella. La cena era deliziosa. Sarei sicuramente rimasto lì se fossi mai a Jakarta.

The location is very good and it is connected with the food shop. Beside there is a very famous nasi padang. Room is big but i find there is not much space to hang the cloth as we are staying for 5 nights for business traveling. Need to have some improvement. Somehow, the housekeeping need to take note of the cleaness of the shower area.

We enjoyed the stay at this hotel with all the facilities provided. The food for breakfast with wide spread is fabulous. I would to compliment the hotel for having beautiful people around to serve the guests especially Anisanurul whom spent to time to ensure guests are having wonderful time staying in the hotel! Thanks to Angiel who is kind to serve us at front desk!

The rooms where I stayed were not in the best condition - it’s dusty, very outdated furniture and overall it doesn’t give the same impression of the photos they put on their website. After I complained the hotel directly took action to transfer me to another room. However the room was not in the best condition either. I appreciated their efforts and the way they try to facilitate things. Unfortunately, I had to go to another hotel. Also the decision of me checking out earlier than expected was handled in a very professional matter! Compliments for their service but unfortunately the hotel isn’t worth my money.

The best about this hotel is everything!! Just next to 2 big shopping center, walkable distance to subway, good restaurants and near night market ( discover one of the best ayam penyet ) The family room is huge! 2 bedrooms separated by a large living and diring room. Hospitality and service is fantastic! Lots of pros and no cons..can't think of any negative at all! A very good choice hotel to stay in Jakarta.

Prenotato l'hotel per partecipare al concerto allo stadio opposto a loro hotel. Il personale era molto utile e amichevole. La sicurezza scansionò i sacchetti prima di entrare nell'hotel. La colazione era buona con cibo giapponese di qualità. Solo al lato, c'era una fuga dal bastone che era molto profumata.

Un ottimo hotel. La camera era così bello e spazioso. Il letto era così comodo. La vista era incantevole dal 88° piano. Il servizio era impeccabile. Tutti i membri del personale erano estremamente amichevoli e di aiuto. La posizione era grande. Molto conveniente. Vicino al Grand Mall Indonesia e anche alla Plaza Indonesia. La colazione era bella. La cena era deliziosa. Sarei sicuramente rimasto lì se fossi mai a Jakarta.

The location is very good and it is connected with the food shop. Beside there is a very famous nasi padang. Room is big but i find there is not much space to hang the cloth as we are staying for 5 nights for business traveling. Need to have some improvement. Somehow, the housekeeping need to take note of the cleaness of the shower area.

We enjoyed the stay at this hotel with all the facilities provided. The food for breakfast with wide spread is fabulous. I would to compliment the hotel for having beautiful people around to serve the guests especially Anisanurul whom spent to time to ensure guests are having wonderful time staying in the hotel! Thanks to Angiel who is kind to serve us at front desk!

Very good swimming pool area. Room is very comfy and spacious. We ordered butter chicken from Room Service and it was very delicious. At the lobby, receptionists offered cookies which is very nice gesture.

Booked this hotel as it was near to JIEXPO which was where my event was held. The hotel is about 10 minutes car ride to JIEXPO, which was really convenient for us. However, it is not nearby any major shopping malls or food places so for any late night supper, you will have to grab in. Service can be very slow during peak periods (e.g. DWP festival) and check-in queues can take up to 30minutes. We requested for a non-smoking room during booking and was only told that none of the non-smoking rooms were ready by 3pm check-in time and had to wait another additional 1-2 hours. Breakfast provided was acceptable at best. Executive king room was spacious but can be a little worn down. 

The hotel is charming and has a luxurious ambiance, although it lacks certain amenities typically associated with five-star establishments. Guests are offered complimentary beverages upon check-in. The lobby and lounge areas are spacious and adorned with beautiful Indonesian art and décor. The staff is friendly and welcoming, ensuring a pleasant stay for guests. While the location may not be ideal, it is worth noting that few hotels in Jakarta offer a prime location at this price point. The pool appeared inviting, though I did not have the opportunity to use it. Regrettably, the gym was closed during my visit. The breakfast buffet is truly exceptional, offering a wide variety of delicious options. The rooms are spacious and well-appointed, featuring comfortable beds and large bathtubs.

Il servizio era assolutamente impeccabile, e siamo stati benvenuti al di fuori del nostro ufficio con un drink fresco e piacevolmente sorpresi di un aggiornamento in una stanza che guardava Bandaran. Quando entrammo nella nostra stanza, abbiamo trovato una sorpresa di compleanno che ci aspettava. Una sera, mentre cenavano al ristorante dell'hotel, ci hanno ancora di nuovo gioito con una torta speciale di compleanno. Non c'era una sola cosa che potevo denunciare su questo hotelservizio, posizione e ambiente erano tutti perfetti. Grazie a Jennifer, Shifa, Yani, Palma e Salvina per la loro eccezionale cura durante il nostro soggiorno!

Hotel building and lobby looked nice enough. Checking in was a breeze. Room hallway looks old and gloomy, reminded me of my dormitory days but with better colours. Bedroom didn't have much space, but was still tolerable. The wallpapers had yellowing/dried leak marks. Washroom was tiny and all the drains (sink & shower) are very slow at draining. And no lock for the washroom. The worst was the lighting, i turned off the lights while sleeping, woken up to a room fully lit with tv on maybe a couple hours later. I thought i might have accidentally pressed a button while sleeping. Turned everything off and went to sleep again, then same thing happened again. In total this happened 3 or 4 times, too tired and sleepy to care. I didn't bother complaining because it happened between the middle of the night to dawn. Even if I did complain the possible solutions would be to send a technician or switch me to a better room, and neither is desirable. I was on a one night business trip with full schedule both days. Breakfast was nice, plenty of options, but the service wasn't so good. When i was showed to my table, the host asked if i wanted coffee or tea, I picked coffee. Went around to take my breakfast, came back to table and coffee wasn't there. Then not long after i started eating, a waiter came by and asked if i wanted coffee or tea, said coffee. 5 minutes later another waiter came by if I wanted coffee or tea..again. Finally got my coffee a good 15mins later, I should've just gotten a cup myself. Asked for sunny side ups, eggs came after i finished my plate, about the same waiting time with coffee and the egg station was empty when I ordered. I'm sorry but I don't think this was a 5-star hotel, and the price wasn't worth it. I believe the problem with light was caused by the room card slot right to turn on the power. Must've gone wrong and failed to detect a card in the slot and shut everything off, then suddenly detected the card again, hence all power and light kept turning back on. Won't be staying there again Hallway picture doesn't look that bad in picture, because my phone decided to make it look nicer by auto-adjusting the light level, much darker in reality

Hotel rating is grossly over rated, even though the check-in staff explained it's a local 5 star hotel. Hotel has infrastructure of 5 star hotel but inside is lacking. 3 out of 4 lifts are in operation, the waiting time to take the lift is long. There's no hot water between 12mn to 3am everyday due to upgrading. The auto curtains motor buzz non stop even when you don't use it, it became a noise pollution in the room. Had to call the maintenance team to remove the power supply. No bath mat was provided and the shower water pressure is extremely low. Blown light bulb weren't replaced. Room soundproofing is bad, you can hear corridor & neighbor activities. From price point to value, better to bring your business to international 4 star hotel chain instead.

Amore questo hotel, vicino al centro commerciale Kota Casablanca. Mi piace il colazione, la varietà di cibi e deliziosi. Spazioso camera e bagno.

The rooms where I stayed were not in the best condition - it’s dusty, very outdated furniture and overall it doesn’t give the same impression of the photos they put on their website. After I complained the hotel directly took action to transfer me to another room. However the room was not in the best condition either. I appreciated their efforts and the way they try to facilitate things. Unfortunately, I had to go to another hotel. Also the decision of me checking out earlier than expected was handled in a very professional matter! Compliments for their service but unfortunately the hotel isn’t worth my money.

I had a truly perfect stay at this hotel! Everything exceeded my expectations. The rooms were spotless, and the attention to cleanliness was remarkable. The breakfasts were absolutely delicious, with a great variety of fresh options to choose from each morning. The staff was incredibly friendly and attentive, always going out of their way to ensure we felt welcome and comfortable. A special mention goes to the concierge team, who were incredibly helpful and knowledgeable, offering excellent recommendations and assistance throughout our stay. I would highly recommend this hotel to anyone looking for a flawless experience. I can’t wait to return!

Amo la suite da 2 camere da letto grande e spaziosa. I bambini l'amo. La piscina era solo una piccola sezione di piscina di lap e una piscina per bambini da un angolo. Ha la piscina per noi stessi, come ci siamo vicini molto pochi ospiti. La camera dei bambini era destinata solo ai toddler. In generale, solo buono per le famiglie con bambini piccoli. Non molto divertimento intorno alla zona per bambini più grandi. La diffusione del colazione era deludente, non così grande come comunemente negli hotel 5star. È meglio. I locali vicini come Kingan e Lotte sono a soli 10 minuti.. Tuttavia, la macchina con molti u-turn e traffico ci vorrebbe u 20-30mins per raggiungere.

Il miglior hotel che abbiamo soggiornato a Jakarta. Piscina esterna è perfetta per le famiglie. La palestra è ben attrezzata con tutto quello che ti serve per un ottimo lavoro. La stanza era spaziosa e pulita. Il lobby è enorme con tanti posti carini per sedersi e fare qualche lettura.Vorrei prenotare di nuovo se visitassi Jakarta.

It was a pleasant surprise to find that this is a service apartment hotel. The location is very central and much better value than the KW Marriott and Ritz Carlton nearby. My unit had an all in one washer (worked just fine) and they provided laundry detergent as a standard amenity. The fitness center is small but good and the outdoor pool is 25-30 meters. My only disappointment was that the towels by the pool were always gone when I arrived, but I just brought one from my room. Breakfast is small but has a nice selection of everything. The property has a small shopping platform with a small supermarket, Starbucks, a bakery, a SEA restaurant and a nice western restaurant with good wine.

The day here was outstanding. Super fast check-in thanks to Alung, who was very kind and helpful with recommendations. The staff were all very friendly and quick to help out, especially the cleaning services. The bathtub was a bit narrow in width but shower pressure was great and the bed was amazingly comfy. Would happily stay here again when visiting Jakarta!

In primo luogo, la costruzione è finita. Forse perché non è aperta, non c'è ristorante, e la costruzione della sala non è finita, quindi è temporanea in gola. L'ingresso e l'uscita sono stati trovati anche quando chiesto dalla gente intorno a me. La camera è ben condizionata, ma la TV è troppo piccola rispetto alla dimensione della camera. Inoltre, c'è un bel rumore nella camera, quindi è annoiante quando dormire.La costruzione del lobby sarà completata in aprile e l'hotel aprirà in giugno.

Take 30 minutes just to find parking space before check in, the hotel should have dedicated place for staying guest instead of mix all space with guest parking (especially during hotel event such as meeting, wedding, etc) The room and toilet has nice ambiance, but the mini bar has no complimentary food/drink (other than plain water) The hotel was too crowded due to ongoing event, The pool is not big but quite cozy with pool bar The buttler service is good