Austria: hotel con piscina nella provincia di Carinzia

Si può dire che la posizione della vecchia città di Fukushima di Cragen è molto buona e le strutture sono a buon prezzo.

Hotel vicino al centro della città con camere pulite, spaziose e con ottima insonorizzazione. Servizio molto cordiale e professionale con staff molto gentile e disponibile. Con la sua struttura moderna inoltre ha molti tavoli esterni in cui potersi rilassare e prendere da bere. Buono il rapporto qualità prezzo.

Struttura di recente costruzione, ottima posizione vicino al centro di Villach e alle terme di Warmbad, camera accogliente molto pulita, seppur piccola, gode di tutti i confort, colazione a buffet ottima e abbondante (euro 8.50 ma ne vale la pena) Personale molto cordiale. Consigliatissimo !!!

I will not go into detail about the service, location, or whatever, but I will specifically target the room, because this is not worth an IGH standard. I booked this hotel, because I needed to have surgery in Villach and had to be at the hospital very early in the morning and therefore got myself a room. I will be honest, I took the cheapest room, which was the ”Cozy” and still was 135€ per night for me. When I arrived at my room, I couldn't believe my eyes, it was an adapted conference room, with a pull-up bed. One could clearly see the ”walls” that could be put away and the beamer overhead for presentations. I was just shocked. I will admit, I could have gone back to the front desk to ask them to change the room, but I was kind of nervous and tired, so I didn't do that. And it seems that the hotel was pretty much booked, so I didn't have high hopes for another room... Anyway, apart from this very weird room, also the cleanliness was questionable, the coffee mugs were already covered in dust, the spoons were brown, from past use? As I had to get up very early anyway I didn't mind the preparing of the conference room next door, which involved vaccuming and loud phone calls. If I would have been here for leisure and wanted to get a good sleep in, that would not have been the correct adress. I did tell the hotel about my bad experience and asked them to clarify. Basically they told me that it was my own fault, as I booked the cozy room and that they are indeed cheaper. After consulting the website, one cannot identify on the pictures that the ”cozy” rooms appear to be conference rooms, that can be reused as rooms when needed and have a pull-out-bed. Additionally the ”normal” rooms were just 10€ more expensive, and appear to be nice at least looking at the pics. They did offer me a 10% discount for my next stay. I gladly decline that. Therefore for all others: If you decide to stay at the Voco don't take the Cozy rooms, especially not for that price, its a scam. An IHG hotel should at least have the decency to not sell those ”things” as rooms and certainly not at this price ...

Questo posto è uno dei migliori hotel spa che abbiamo mai visitato. Il castello è solo una piccola parte dell'intera proprietà con sezioni più moderne, superbamente finite, tra cui camere, spa e piscina. C'è anche Beach Club che è vicino all'hotel e a diversi ristoranti. E' raro vedere una proprietà perfettamente gestita, ma questo è quello! Il personale è grande, amichevole e cortese, il colazione fuori dal mondo. Se prenoti, sarai rovinato.

The positives: room was clean, breakfast is excellent, staff is friendly, free WIFI, nice outdoor seating area. The negatives: horrible location right on a busy highway that creates noise and bad air quality. Staff is not well trained - they sent us to a lunch restaurant that is only open for dinner (good concierge would check online first). The website information is inaccurate. One is supposed to get a welcome drink at the bar - but this is not available. Worse, the website says the front desk is staffed until 11 but when we checked in we were told they would be shutting down at 10. Our colleagues had a car breakdown issue and the front desk blithely informed us that we would have to stay awake and let our colleagues in whenever they arrived. Really? The paying guests have to take over the front desk duties? Especially for a hotel on a highway that caters to business travelers, there needs to be a Plan B for those who unexpectedly arrive late.

Hotel stile moderno. Colazione €19 a persona, per niente economico però devo dire che era tutto di qualità con prodotti per tutti i gusti. Alla reception molto gentili, camera spaziosa e tutto pulito. La zona wellness molto carina, spaziosa con una sauna, bagno turco, sauna infrarossi, tepidarium, due zone con lettini e zona con tisana ed acqua aromatizzata. Aperta ogni giorno fino le 22. Ci siamo trovati molto bene e la zona è ottima, a due passi dal lago per passeggiare e 10 min di auto dal centro di Klagenfurt.

We got locked out of our room on the first night, after going out for dinner. As the reception shuts at 8pm, we rung the emergency number on the card, which went to voice mail. We left two messages, to date no one has returned our call, and so we slept on the sofas in the reception! No apology, and after persistence, I got my money back for the night. The hotel needs to review its out of hours procedure. The room was clean and tidy, and the breakfast good. However I would question whether its really a 4 star venue.

Wir hatten das Glück in ein superschickes, gerade ganz neu-renoviertes Hotel einzuchecken, wurden sofort vom a.o. netten und bemühten Personal mit einem Begrüssungsdrink empfangen und waren dann total begeistert von den Zimmern! Sehr viel Stauraum, stylische Ausstattung, grosser Balkon, schönes Bad und das allerbeste: das Essen war immer mit 2 Vorspeisen, Hauptspeise und Nachspeise einfach köstlich! Im Sommer kann man dann noch den riesigen Garten mit Pool und Gartenterasse geniessen und das Angebot mit der Wörthersee-Sommercard macht das Ganze rundum zu einem wunderbar-abwechslungsreichen Urlaub! Herzlichen Dank für die grossartige Bewirtung und ganz liebe Grüsse an Kathi und Carlos!

Si può dire che la posizione della vecchia città di Fukushima di Cragen è molto buona e le strutture sono a buon prezzo.

Hotel vicino al centro della città con camere pulite, spaziose e con ottima insonorizzazione. Servizio molto cordiale e professionale con staff molto gentile e disponibile. Con la sua struttura moderna inoltre ha molti tavoli esterni in cui potersi rilassare e prendere da bere. Buono il rapporto qualità prezzo.

We got locked out of our room on the first night, after going out for dinner. As the reception shuts at 8pm, we rung the emergency number on the card, which went to voice mail. We left two messages, to date no one has returned our call, and so we slept on the sofas in the reception! No apology, and after persistence, I got my money back for the night. The hotel needs to review its out of hours procedure. The room was clean and tidy, and the breakfast good. However I would question whether its really a 4 star venue.

Hotel stile moderno. Colazione €19 a persona, per niente economico però devo dire che era tutto di qualità con prodotti per tutti i gusti. Alla reception molto gentili, camera spaziosa e tutto pulito. La zona wellness molto carina, spaziosa con una sauna, bagno turco, sauna infrarossi, tepidarium, due zone con lettini e zona con tisana ed acqua aromatizzata. Aperta ogni giorno fino le 22. Ci siamo trovati molto bene e la zona è ottima, a due passi dal lago per passeggiare e 10 min di auto dal centro di Klagenfurt.

Si può dire che la posizione della vecchia città di Fukushima di Cragen è molto buona e le strutture sono a buon prezzo.

Hotel vicino al centro della città con camere pulite, spaziose e con ottima insonorizzazione. Servizio molto cordiale e professionale con staff molto gentile e disponibile. Con la sua struttura moderna inoltre ha molti tavoli esterni in cui potersi rilassare e prendere da bere. Buono il rapporto qualità prezzo.

Hotel stile moderno. Colazione €19 a persona, per niente economico però devo dire che era tutto di qualità con prodotti per tutti i gusti. Alla reception molto gentili, camera spaziosa e tutto pulito. La zona wellness molto carina, spaziosa con una sauna, bagno turco, sauna infrarossi, tepidarium, due zone con lettini e zona con tisana ed acqua aromatizzata. Aperta ogni giorno fino le 22. Ci siamo trovati molto bene e la zona è ottima, a due passi dal lago per passeggiare e 10 min di auto dal centro di Klagenfurt.

We got locked out of our room on the first night, after going out for dinner. As the reception shuts at 8pm, we rung the emergency number on the card, which went to voice mail. We left two messages, to date no one has returned our call, and so we slept on the sofas in the reception! No apology, and after persistence, I got my money back for the night. The hotel needs to review its out of hours procedure. The room was clean and tidy, and the breakfast good. However I would question whether its really a 4 star venue.

Struttura di recente costruzione, ottima posizione vicino al centro di Villach e alle terme di Warmbad, camera accogliente molto pulita, seppur piccola, gode di tutti i confort, colazione a buffet ottima e abbondante (euro 8.50 ma ne vale la pena) Personale molto cordiale. Consigliatissimo !!!

I will not go into detail about the service, location, or whatever, but I will specifically target the room, because this is not worth an IGH standard. I booked this hotel, because I needed to have surgery in Villach and had to be at the hospital very early in the morning and therefore got myself a room. I will be honest, I took the cheapest room, which was the ”Cozy” and still was 135€ per night for me. When I arrived at my room, I couldn't believe my eyes, it was an adapted conference room, with a pull-up bed. One could clearly see the ”walls” that could be put away and the beamer overhead for presentations. I was just shocked. I will admit, I could have gone back to the front desk to ask them to change the room, but I was kind of nervous and tired, so I didn't do that. And it seems that the hotel was pretty much booked, so I didn't have high hopes for another room... Anyway, apart from this very weird room, also the cleanliness was questionable, the coffee mugs were already covered in dust, the spoons were brown, from past use? As I had to get up very early anyway I didn't mind the preparing of the conference room next door, which involved vaccuming and loud phone calls. If I would have been here for leisure and wanted to get a good sleep in, that would not have been the correct adress. I did tell the hotel about my bad experience and asked them to clarify. Basically they told me that it was my own fault, as I booked the cozy room and that they are indeed cheaper. After consulting the website, one cannot identify on the pictures that the ”cozy” rooms appear to be conference rooms, that can be reused as rooms when needed and have a pull-out-bed. Additionally the ”normal” rooms were just 10€ more expensive, and appear to be nice at least looking at the pics. They did offer me a 10% discount for my next stay. I gladly decline that. Therefore for all others: If you decide to stay at the Voco don't take the Cozy rooms, especially not for that price, its a scam. An IHG hotel should at least have the decency to not sell those ”things” as rooms and certainly not at this price ...

The positives: room was clean, breakfast is excellent, staff is friendly, free WIFI, nice outdoor seating area. The negatives: horrible location right on a busy highway that creates noise and bad air quality. Staff is not well trained - they sent us to a lunch restaurant that is only open for dinner (good concierge would check online first). The website information is inaccurate. One is supposed to get a welcome drink at the bar - but this is not available. Worse, the website says the front desk is staffed until 11 but when we checked in we were told they would be shutting down at 10. Our colleagues had a car breakdown issue and the front desk blithely informed us that we would have to stay awake and let our colleagues in whenever they arrived. Really? The paying guests have to take over the front desk duties? Especially for a hotel on a highway that caters to business travelers, there needs to be a Plan B for those who unexpectedly arrive late.