India: hotel con parcheggio nella provincia di Karnataka

It was difficult to understand what staff were saying. They always seemed impatient even when they were trying to help. It seemed like our room was not what we booked but we did not raise it with staff as it was difficult to communicate in English. Overall poor service and there are better options

Facing race course, room is clean and comfortable. Pillow need to be improve, I was stayed in other Holiday Inn, they provide a firm pillow, but these pillow is too soft, I have to stack 2 pillows together.

Hotel location and product itself good. Service staff all good except front desk. All carried attitute. Not willing to help, provide wrong information and never feel sorry for their mistake. They should learn from your F&B, housekeeping and concierge to be hospitable. From the time check in till out everyday sure got issue with Front desk moody staff. They are very good in covering issues. Amin from front desk was good and settle the issues smoothly but no point if he being the only one. Hope management could take action by sending them for trainings

Il senso generale è piuttosto buono (risposta al prezzo), la strada di andare a piedi è molto vicina, e molti negozi e ristoranti circostanti scelgono.Ma i nemici di Spa sono preziosi.

Great location, amazing staff. The size of the rooms are extremely large . Breakfast is amazing as well. Areas to improve : there is an ironing board, however none of the electrical plug points in the room support the plug of the iron box

My initial experience was a bad one. The rooms are small especially the toilet and albeit the upgrade, superior and deluxe are exactly the same. The TV didn't work, toilet seat was broken and the the so called city view is miserable. After complaining to the Mallik the duty manager, he thoroughly understood the problem and offered to change my room. Duty manager for evening shift Siva Kumar called me numerous times as I was out in the city to confirm the typr of room and waited till I got back late evening to ensure it was done. Kudos to both of them!!! My new deluxe room with a proper city view felt bigger and more spacious albeit the same type of bathroom but all was functional. Location wise it is next to the 1MG Mall and lots of restaurants literally 1-2mins walk away. Perfect location. Breakfast is decent with international and local dishes. All the staff are very helpful as well. One amazing perk is that they have a pillow list to choose from including hot chocolate or spiced teas before bed. I would suggest this hotel if you're doing short trips or on a mid-tier budget. Many hotels are around such as Conrad, Taj, and Oberoi on the same street with bigger rooms and slightly more only.

Il personale è amichevole e professionale. Il cuoco del caffè era molto buono. i letti sono puliti e confortevoli, L'hotel è stato progettato da un nincompop. Ci sono stati quasi quattro pollici tra il fronte del bagno e il muro. Il bacino è progettato per splash. Le luci non possono essere controllate dal lato del letto. In generale, ho avuto un piacevole soggiorno.

Centrally located with perfect of the lake. Nearest to the mg road and pubs. Connectivity is gud

Entrando nell'hotel, sono stato accolto calorosamente dal personale cordiale e attento. La loro genuina ospitalità mi ha fatto sentire un ospite stimato fin dall'inizio. Il processo di check-in si è svolto senza intoppi e sono stato rapidamente accompagnato nella mia camera immacolata.