Pubblicata:14 apr 2025
Utente ospite
I would only recommend this hotel for short stays—definitely not for anything more than 2 nights. My 8-night experience had several issues that made it far from comfortable for a longer stay.
From the start, there were small issues that should have been easily resolved but weren’t. The chair in my room was broken and never replaced. The in-room safe was locked, and when I requested help, I was told that the previous guest had locked it. I found it strange that the hotel didn’t have a master key or a proper way to reset the safe—it’s basic hotel management.
There were also a couple of mini cockroaches spotted in the toilet. While I only saw two or three during my entire stay and the room was generally clean, it still points to a lack of proper pest control.
A major letdown was the lack of water heaters throughout the hotel. This is a basic amenity, and after checking, I found that all the neighbouring hotels do offer hot water for bathing. It’s quite disappointing and uncomfortable, especially when staying for multiple nights.
Breakfast was another area that needed improvement. It’s not a buffet or continental spread as one might expect, but rather a limited Indian breakfast menu. Even when there were only two guests, the wait time was 15–30 minutes for a simple meal. The taste was very good, though, so that deserves some credit.
Location-wise, there’s a McDonald’s and a fantastic mandi restaurant called Al Zara just a 5-minute walk away, which was a plus.
The staff are generally quiet and keep to themselves, although the receptionist usually greeted me, which was nice. However, the checkout experience really soured my impression. I had a night flight and went to the office during the day, so I checked out in the morning and asked to store my luggage. Shockingly, there was no proper storage room. I was just told to leave my luggage near the small reception counter, which felt extremely unsafe—especially since the receptionist isn’t always there. While they mentioned a CCTV was present, it’s a huge risk if something were to go wrong.
Later that evening, I came back to collect my luggage and asked for a toothbrush to freshen up before my flight. To my shock, the receptionist and housekeeping actually discussed whether they should charge me for it—even though I only requested a replacement toothbrush once during my entire 8-night stay. Thankfully, they didn’t charge in the end, but the fact that it was even up for discussion left a bad taste.
All in all, while the hotel had some good points like the food taste and room cleanliness, the lack of basic amenities, poor after-checkout hospitality, and questionable service decisions make it hard for me to recommend this place—especially for longer stays.
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Prezzo per notte da:18 €
Pubblicata:20 giu 2025
FMA
All is high standards in this hotel, but the best is the staff. Professional and kind, they let you feel like at home. It's my hotel in Bangalore and I always book this hotel.
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Prezzo per notte da:92 €
Pubblicata:3 ott 2024
Utente ospite
Location : excellent many good restaurants around. Food : breakfast is below average though spread is good service: though checkin, checkout were smooth, room wasn't cleaned on day 2 of stay. Had to request to clean up. Overall room cleanliness is average. Stay here if you are looking for an option in whitefield and your budget is <3500
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Prezzo per notte da:25 €
Pubblicata:10 feb 2026
Utente ospite
Abbiamo avuto un bel soggiorno in questo resort. Il meglio è avere una macchina per arrivare qui. L'hotel era molto bello e molto verde. Il colazione era fantastica con molta cucina locale da provare. Il servizio era impeccabile e di alto livello. La stanza era grande e sufficiente per tre di noi, tra cui il nostro bambino adolescente. Tutti erano gentili e carini. Il specialista della natura Harish ci ha dato un bel discorso sulle persone di Kodava (popolazioni locali) e sugli elefanti. Il suo uomo era molto consapevole e lo facevamo in un incendio che era bello. La piscina dovrebbe essere più calda durante il tempo più freddo di sera, soprattutto se è disponibile il controllo della temperatura. Il controllo del personale era bello, ma hanno cercato di vendere una stanza migliorata quando non ne avevamo bisogno. Abbiamo soggiornato innumerevoli proprietà di Mariott in tutto il mondo e questa è la prima volta che qualcuno ha cercato di vendere una stanza migliorata che mi è sembrata sbagliata considerando che ci si adattava confortevolmente nella nostra stanza prenota. Se vuoi aggiornare, dovresti fornire come complimentare altrimenti non cercare di vedere qualcosa su falso pretesto, come hanno detto che non siamo confortevoli nella nostra prenotazione esistente. Anche le foglie di letto devono essere pulite meglio, perché ci sono molte tinture. La pulizia deve essere migliorata. A parte questo, il soggiorno è stato meraviglioso e abbiamo avuto un bel tempo. Grazie a tutti i dipendenti da controllare i conducenti di bug, i conducenti di valle, il personale di colazione. Il ristorante ha anche un trattamento e un design di benvenuto in camera nostra, e così il personale del ristorante per offrire un biscotto di addio.
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Prezzo per notte da:181 €
Pubblicata:15 ott 2025
Abhi chatterji
Was there for one night but no complains at all apart from the room given to me was next to service lift which kept going up and down the whole night. Rest was all cool. The bed was nice.
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Prezzo per notte da:46 €
Pubblicata:14 dic 2022
Utente anonimo
I like for having free access in the gym.The Massage Spa has a nice and kind staffs,they smile and entertain guests unlike in the hotel!!The masseuse named Shashikala is such a kind lady and good whats she’s doing,I gave her a 10/10 ❤️
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Prezzo per notte da:71 €
Pubblicata:10 apr 2025
Utente ospite
The hotel staff was prompt to look into my requirements of late check in and airport and within the city transfers. They were prompt in offering me a good room. The breakfast was extremely good and filling. The staff is excellent and listen to the customers requirements and act upon it. It was their 13th anniversary when I visited. wishing them luck and many more gr8 years in serving excellent experiences to the customers.
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Prezzo per notte da:32 €
Pubblicata:9 dic 2024
HappylfgIt was an incredible experience staying in such a well-located place. The convenience and accessibility made everything so much easier, allowing me to truly enjoy and make the most of my time. Being in such a prime location added a special touch to the overall experience, making it not only comfortable but also unforgettable.
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Prezzo per notte da:23 €
Pubblicata:29 gen 2026
KhooBuLeong
⭐️⭐️⭐️⭐️⭐️
Our first time in India, and what an amazing stay at The Chancery Hotel!
I stayed here with a group of 6 students, and from the moment we arrived, we were treated with top-class hospitality. The staff welcomed us with smiles, opened doors, helped with our luggage, and personally delivered everything right to our room doors — truly impressive service from start to finish.
The rooms are quiet, clean, and super comfortable. Great beds, modern bathrooms, and even a bathtub to relax after a long day — everything was just perfect.
Breakfast was another highlight! A wide selection of Indian food and Japanese options too — such a pleasant surprise and absolutely delicious.
There’s also a gym in the hotel, perfect for burning off all the good food 😂💪.
Location-wise, it doesn’t get better than this. MG Road is within walking distance, with plenty of restaurants, shops, and malls nearby. Eating, shopping, and moving around were all super convenient.
Overall, The Chancery Hotel is trustworthy, great value for money, and highly recommended.
A huge shout-out to all the staff — from the entrance, front desk, restaurant, to housekeeping — every single one of you was friendly, professional, and always smiling 👍👏.
Management, you truly have a wonderful team… they deserve a raise! 😄
Thank you for making our first experience in India such a memorable one 🇮🇳❤️
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Prezzo per notte da:42 €