Svizzera: hotel con internet nella provincia di Canton Ginevra

Management please check this review and travellers please watch out!!!  A  nice clean hotel with great restaurant which made me feel like home. Closed to the airport though location is a bit difficult for me to walk to the airport, but they have nice shuttle service to take guests from/to the airport.  In my mind, I praised it was the best airport hotel I was staying ever, and they deserved a great review. (that was what I felt at the beginning). With the reasons above I had extended to stay one more night to check out on 12 May 2025 when I could easily move to the hotel in front of it for the extra day (Nash Suites airport hotel) with cheaper price. I chose to stay.  I Got Really Upset And Disappointed when a box of Chocolate in my room got lost. I have pictures attached here in the review!!! Chocolates in Switzerland are very unique, and I intentionally went to Sweetzerland (a chocolate boutique) on Saturday to purchase two boxes for my friends in the Netherlands because Sweetzerland closes on Sunday. One box cost me CHF 22. On Sunday May 11, I went out till the evening around 6pm.  As soon as I got back to the room, I realized one box of my chocolates was gone but left me the white gift wrap. I immediately went down to report to the receptionist. The one I first talked to was nice. She seemed willing to help solve the problems. She referred me to talk to another receptionist, her colleague but the lady she referred wasn’t available at that time. She asked me to go talk later again. When I did, the second receptionist said all the managers, and house keeping they needed to talk to left because it was after 6pm. I asked her to call them. She said that was impossible. So, verfication wasn’t successful. Instead, she asked me to leave my contact number in Europe and email address because I was gonna check out the next morning 4 am. She claimed by the next morning 4:30 am after they talked, they would come up with a solution and would contact me. I waited for two full days, and no call or email received. This IGNORANCE shouldn’t be done. This considers BAD SERVICE!!! This shows that you don’t care about short stay travellers. How unsafe the guests would feel??? Now, it has come to the point that I was complaining about losing one chocolate box to complaining about bad manner of the receptionist! There were 3 receptionists that evening, she was the second lady who sat down in the middle with longer face shape. It happened on May 11 evening, and my room number was 311.  Management Please check and take this action seriously!!! Don’t let the act and services of those ladies ruined your hotel’s reputation. It was supposed to be a great 5 stars hotel but it ended up as one star. It is a shame to let the reputation go down this way. Our family also ran a hotel in our home county, so I deeply take sympathy on you and want you to know!!! PLEASE Definitely Check and Verify!!! Don’t make your guests feel like you don’t care especially for those overseas guests who go and do a short stay.  It is not the value of a box of chocolate matters, it is about housekeeping lady’s behavior and the ignorance of the receptionist!!! What if I left my other stuffs unlocked in the luggage on that evening?!? She probably would take something important on that luggage too.  Please You Should Check with the housekeeper and the receptionist on that day!!!!!!

La posizione è ottima, a pochi minuti a piedi dalla stazione ferroviaria e a pochi minuti a piedi dal Lago di Ginevra. Se non vuoi camminare, ci sono autobus, inclusa la stazione degli autobus locale. Tutto sommato molto conveniente. Ci sono anche molti ristoranti nelle vicinanze. Tuttavia, il piano di sotto è ****

We liked most of the hotel. The pricing was reasonable and it was in a nice and quiet area in Geneva. We found the beds to be comfy and felt the shower was excellent with a couple of different settings to get some good pressure. We had two twin beds and the room had enough furnishings in it to enjoy but it is just a place to sleep. The room ran a bit warm for us in late October but having the window open helped. They have a very good breakfast with a good variety of items like Swiss cheese, bacon, cured meats, breads and some good pastries. Coffee, tea and juice is also included and they have a few dispensers in the dining area. Hot water is available here in case you want to make a hot drink and bring it back to your room. When we visited this hotel there was an internet outage in Vernier so there was no wifi available at the hotel for the duration of our stay and our cellular was blocked. The parking garage was also doing some painting so it was tricky to figure out the parking situation and getting into the parkade because there was no signage. We had issues with the front desk because the staff did not inform us of these known issues while we were checking in and we found it somewhat frustrating but when we inquired about these issues at the front desk the staff that I spoke to was rude, argumentative and condescending while the one lady insisted that they told us during check in but we were simply providing feedback that they did not. We had booked a twin room and a double room for our family but the rooms were mixed around and we didn't figure it out until the next morning and just thought it was what it was. My wife and I could not help but notice that the staff in the breakfast area only asked people of colour for their breakfast card. Each time we went up to grab something they were asking someone of colour for their card to prove they were ok to dine in the breakfast area and it happened so frequently that it did not seem to be a coincidence. Staff could improve by asking everyone or simply having a front desk before the dining area where people could check in so they do not have to weirdly single people out. I believe the hotel was charging a 25 CHF fee per day for parking because it is a third party that operates the parkade. They did advise us that we could choose to pay this fee or pay at the machine in the parkade. When we asked about the costs of the parkade the front desk staff nor the parking operator could advise us what the overnight fees would be but someone later shared that we could check the machine when we go to check out and we found a payment schedule and only had to pay 15 CHF overnight. I have attached the payment schedule to this review. There is not much near this hotel but we felt it was a convenient overnight stay as we drove around Switzerland. We enjoyed some aspects of the hotel but there are definitely some opportunities to improve.

Sembra un hotel molto vecchio. Va bene fare la doccia e dormire. Vengono fornite le pantofole ma non viene fornito lo spazzolino da denti. Le luci sono spente e alcune sono rotte. Una volta accese le luci, l'intera stanza può essere luminosa 😂 Quando la stanza è calda e fredda Il cameriere si sentiva a disagio, le ragazze sono come hea hea, un ragazzo sta bene, ma non capiva che volevamo una coperta😅, e sentiva che la sua reazione era troppo grande Si consiglia di non comprare la colazione, c'è poca scelta, è ovvio che in quel momento hai scritto uovo sodo, ma in realtà devi impostare tu stesso la macchina, la dicitura è davvero falsa, ho rotto due uova crude  🤯, e devi farla bollire da sola Bere acqua per tutto il tempo, è la prima volta che non so come fare una bevanda fredda (probabilmente aggiunta dall'acqua del rubinetto) Nidusheng ha una posizione comoda, basta scendere a Ginevra

E' il mio secondo soggiorno in questo hotel, ma la soddisfazione rimane. Ho avuto una camera tripla per un letto doppio di dimensioni decente. La camera originale dava un odore di sigarette fumando con finestre sigillate, ma l'ho cambiato subito. La seconda stanza era solo buona. Anche il colazione era semplice ma buono.Il personale era gentile e utile.In generale, un'altra buona esperienza.

We traveled from Geneva Airport, there is free shuttle service provided. Just wait outside the arrival exit, u can catch the shuttle bus. It is very near to the airport yet not fair from the city centre. The hotel provides City pass to its guests who pay city tax, with the pass, we can take tram/bus/train within the Geneva City. Our visit to Geneva this time is mainly to attend the Watches and Wonders even 2025, which the bus stop of the shuttle bus to Palexpo is just around the corner. The hotel is new and clean, same as most of the Switzerland hotel, they don't provide slippers as shower cap, but shampoo, conditioner, body wash and lotion. We bought the breakfast, it is not much variety but taste good, simple be nice.

Il servizio dell'hotel è buono, la stanza è abbastanza spazio,  il cameriere  può soddisfare alcuni dei miei requisiti aggiuntivi , ma l'hotel non ha iniziato a fornire una carta di trasporto per i turisti , che mi ha perso un po'di  spese di trasporto, questo hotel può prestare attenzione.  La vicinanza a due minuti dalla foto sottostante è molto conveniente .

The location is perfect. You can just walk to anywhere from the hotel. I like the water pressure for the bath. I don’t see anything wrong with this hotel other than it is slightly hot and the ac is not new.

Non lo perderesti mai, semplicemente di fronte alla stazione di Ginevra Cornavin. Camminare fino al lago o visitare le piccole città vicine è semplice. I membri dello staff sono amichevoli, emettono tessere di trasporto gratuite in città e custodiscono i bagagli anche molto prima dell'orario del check-in

L'ambiente è buono, la stanza è abbastanza grande e il servizio della reception è molto buono. Sono andato nell'area relax per fumare una sigaretta e mi hanno offerto una tazza di caffè. Hanno comunicato con noi con molta pazienza e ci hanno fatto conoscere il percorso di viaggio.