Recensioni su Ruopu Hotel (Degang Wanda Airport Branch)
Ruopu Hotel (Degang Wanda Airport Branch)
喀什西路670号兴成商城1栋3层A座1号, Toutunhe District, Urumqi, Xinjiang, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.4/10
Straordinario
1037 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.3
Strutture e servizi9.4
Servizio9.4
Pulizia9.4
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Tutte le recensioni(1037)
Recensioni positive(1018)
Recensioni con foto/video(215)
Trasporto da/per l'hotel(230)
Reception gentilissima(144)
Ambiente di classe(94)
Vicino all'aeroporto(78)
Trasporti comodi(64)
Ottima colazione(49)
Ideale per viaggi di lavoro(31)
Insonorizzazione mediocre(29)
Recensioni negative(19)
JBIIIZ
Camera Business con letto matrimoniale
Soggiorno: giu 2025
Coppia
16 recensione
7.5/10
Pubblicata: 13 lug 2025
The room is new, we still can smell the new paint smell. Windows are very small though. There is a street food nearby. Also, hotel provide free service to/from airport
Traduci
Risposta dalla struttura: 感謝您的細緻反饋呀!很高興房間的嶄新狀態能給您帶來舒適感,關於新油漆味的問題我們會記下來,之後會加強通風處理,儘量讓大家入住時更清爽~ 附近的小吃街確實很方便,能嚐到本地風味也是旅途的小確幸呢!免費接送機服務能幫上忙就太好啦,期待下次還能為您服務,祝您生活愉快呀!
0dnary
Delicate Twin Room With Smart Control And TOTO Sanitary
Soggiorno: mag 2025
Famiglia
10 recensione
10/10
Eccezionale
Pubblicata: 7 ago 2025
Staff is friendly and airport drop off services is recommended! Punctual!
Hotel is standard and clean~
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您選擇我們的酒店並留下了寶貴的反饋。我們非常高興聽到您享受了愉快的入住體驗,您對我們的服務和設施的肯定是我們的最大動力。歡迎您再次入住 ,祝您生活愉快
Gulpari
Camera Deluxe con 2 letti
Soggiorno: lug 2025
Famiglia
19 recensione
2.0/10
Pubblicata: 14 ago 2025
The service in this hotel is really bad the front disk people are very rude and unprofessional. The shuttle will not come to the airport on time to pick you up it will take an hour or more after you arrive to pick you up and we asked them to drop us off at the airport one day before our flight on 7 am they said they do not have a shuttle at 7 am to the airport so we booked a taxi ourselves. When we first arrived they were late to pick us up at the airport so the front disk upgraded us give us two rooms because we were three people than they disabled our cards and four of them were knocked on our door to move to only one room. They are very rude people and I think they did not upgraded us they only wanted more money so they gave us two rooms so I complained to trip.com and they called then
Also the customers stays in the hotel are villagers they don’t close their doors and they scream and yell all night horrible experience
Traduci
Risposta dalla struttura: 此次事件我們做如下説明:接機時,因您的飛機延誤未及時聯繫我們司機提前溝通,因短暫堵車2分鐘稍遲,也及時告知您,最終順利接上,未出現長時間等待未接機情況 房間您定了一間房,大床是前台疏忽多贈送的房間,第二天需要收回贈送房,提前説明續住需額外付費,收回多開房間是按規則操作,從未強制收費,溝通中您辱罵員工,我們仍保持專業。送機服務也清晰告知固定班次,6:00 或 7:00 可送,不存在拒絕 7:00 送機。我們始終積極解決問題、友好溝通,您評價裏部分內容與事實不符,若您有異議,可聯繫我們進一步溝通。
Anjaly
Delicate Double Bed Room With Smart Control And TOTO Sanitary
Soggiorno: lug 2025
Viaggio in solitaria
1 recensione
9.5/10
Fantastico
Pubblicata: 21 ago 2025
I loved the Morden aesthetics of the hotel room and the lobby. Also the easy accessible washing machine and vending machines were a great touch. The massive wardrobe is great use of space and clean bathroom. Definitely recommend staying in this hotel next time.
Traduci
Risposta dalla struttura: 親愛的客人,看到您對服務的好評瞬間元氣滿滿!每位員工都希望用真誠與專業為旅途添彩,能得到您的認可太開心啦~下次入住記得找我們,更多驚喜禮遇等您解鎖!
Utente anonimo
Camera Business con letto matrimoniale
Soggiorno: giu 2025
Viaggio in solitaria
17 recensione
9.0/10
Ottimo
Pubblicata: 23 lug 2025
Near the airport with convenient airport drop-off. Had to check out early and missed breakfast. Staff didn't speak English and were not very helpful.
Traduci
Risposta dalla struttura: 尊敬的顧客,感謝您對我們酒店的支持。好的口碑源自於客人的真誠滿意度,我們很榮幸能為您提供優質的服務。無論是商務出差還是旅行,我們都真誠期待您的再次光臨!
Utente ospite
Camera Business con letto matrimoniale
Soggiorno: giu 2025
Viaggio con amici
6 recensione
9.0/10
Ottimo
Pubblicata: 15 lug 2025
The rooms is clean and convenient. It so good to prepare go airport.
Traduci
Risposta dalla struttura: 感謝您的認可呀!很高興房間的乾淨整潔和便利的交通給您帶來了舒心的體驗,尤其方便您趕機場這點,能幫到您我們也特別開心~ 期待您下次出行還能選擇我們,祝您一路順利,事事順心!
Sasima
Camera Business con letto matrimoniale
Soggiorno: mag 2025
Viaggio con amici
16 recensione
10/10
Eccezionale
Pubblicata: 3 lug 2025
Good for transfer to Airport and close to Wanda department store
Traduci
Risposta dalla struttura: 我們會繼續堅持“客人至上.服務為先”的核心理念,在日常運營中不斷優化和改進服務,為客人提供更為舒適.便捷的住宿體驗。感謝您對我們的認可和支持,我們一直在努力為每一位客人創造美好的回憶。
Gabee Tang
Delicate Double Bed Room With Smart Control And TOTO Sanitary
Soggiorno: mar 2025
Coppia
6 recensione
10/10
Eccezionale
Pubblicata: 27 apr 2025
Very good. Got free pick up from airport and provide the breakfast.
Traduci
Risposta dalla struttura: 尊敬的顧客,感謝您對我們酒店的支持。我們相信,好的口碑源自於客人最真誠的滿意度。我們很榮幸能為您提供優質的服務。無論是商務出差還是旅行,都誠摯地歡迎您再次選擇我們酒店!期待您的再次光臨!
Utente ospite
Smart Room - Triple Occupancy (Bathroom)
Soggiorno: nov 2024
Affari
3 recensione
10/10
Eccezionale
Pubblicata: 27 dic 2024
服务:vvjgvyrgvh
Traduci
Risposta dalla struttura: 尊敬的貴賓:您好!非常感謝您對我們酒店的好評,我們會繼續努力,提供一流的服務,讓您的下一次入住更滿意。
Risposta dalla struttura: 您反饋的隔音和我們會重視改進,但關於費用和房間一致性,咱得説清楚:無按金退房是明明白白的規則,也沒多收您一分錢;房間照片預訂頁都有展示,和實際也沒差別。您可以吐槽體驗差,但別把事實攪混,我們歡迎合理評論,請不要歪曲事實,酒店都是明碼標價,請不要給酒店寇個莫須有 。(請用正確的人生觀來對待每一件事,不要再做損人不利己的事了,)
Utente anonimo
Delicate Twin Room With Smart Control And TOTO Sanitary
Risposta dalla struttura: 哇,看到您這麼細緻又真誠的評價真的太開心啦!能讓您在轉機或暫住時感受到新設施的便利、乾淨整潔的環境,還有我們服務人員的熱情,咱們所有工作人員的努力就都值啦~特別是主動聯繫接送機這事兒被您記掛着,還説是“獨一份”,真的超受鼓舞!其實就是想着能讓大家少點奔波,到了陌生地方能踏實點。沒拍照片也沒關係呀,您心裏的這份認可比照片更珍貴~ 要是以後再路過烏魯木齊,或者有朋友要轉機,可一定要再想着我們呀!隨時等您來~
Utente ospite
Delicate Twin Room With Smart Control And TOTO Sanitary
Risposta dalla struttura: 感謝您如此細緻的評價呀!看到您對咱們酒店的設施新、衞生乾淨、熱水充足這些點滿意,我們真的特別開心,這些都是我們最想做好的基礎事呢~沒注意到接機服務確實有點小遺憾,下次如果再來,您提前跟我們説,咱們幫您安排妥當!附近小飯館滿足不了您的口味,您特意打車去吃胖老漢椒麻雞還被本地人推薦,這趟美食探店太值了吧!早餐能得到您“還可以”的認可也很棒,我們會繼續保持的~您説的空間和化粧鏡問題我們記下來啦!空間方面我們會想想怎麼優化收納,化粧鏡也會考慮加摺疊小鏡子,爭取下次讓您和姐妹們住得更順手~ 希望之後還有機會接待您呀!
Utente anonimo
Delicate Twin Room With Smart Control And TOTO Sanitary
Risposta dalla struttura: 非常感謝您對我們酒店接機服務和前台服務的認可!看到您對山東籍接機師傅的熱情服務、熟練路況和順暢流程感到滿意,以及對前台小姐姐們的熱情接待給予肯定,我們由衷地開心。能為轉機或路過的客人提供便捷舒心的住宿體驗,是我們一直努力的方向。您的推薦對我們來説是莫大的鼓勵,若樸酒店隨時歡迎您和更多朋友的到來,祝您旅途順利,生活愉快!