Hotel a Città del Messico con piscina

The hotel is located in Reforma and easy to get to the airport. The breakfast was alright and the staff quite friendly.

Esperienza eccezionale! Ultimate Ritz Carlton esperienza, consiglierei molto se viaggiate in Città del Messico! Ottiene una delle migliori viste in Città del Messico dalla vostra stanza, supera davvero la mia aspettativa di un hotel Ritz Carlton. Inizialmente, abbiamo incontrato alcuni problemi all'interno della stanza, ma il direttore del front office lo risolve molto rapidamente, che è eccellente. Ora sono diventato un fan di Ritz Carlton.

Grande hotel in una posizione fantastica! Camminando a molte località di Messico, come il Templo Mayor Museum, la Constitution Plaza, Palacio Postal, Palacio de Bellas Artes, ecc. Camera con bagno e doccia in stanze separate. Belle colazione con molte opzioni alimentari.

We really loved staying at Tonala. The hotel is located in Roma Norte, a trendy neighbourhood in Mexico city. We could walk to all the nice restaurants ans cafes for food and drinks. There’s a really popular cafe downstairs for pastries, breakfast and coffee. And there’s a famous seafood restaurant as well as a fancy Michellin reservations-only restaurant next to it, right across the street from the hotel. Walking to the historic centre, La Condesa and the museuems took us about 15 minutes or so. The room is spacious and came with a great shower with working hot water. The air-cons worked really well in both the living and bed rooms. The laundry room is free to use from evening onwards. And the rooftop pool was great for a quick dip. Overall clean not just in our room but the stairs, lobby and rooftop and lift. Definitely 5-star and I would gladly stay there again when I next visit Mexico city.

I recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico. The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future. On the bright side, the breakfast was really nice. Good variety, fresh options, and great service. If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.

We loved staying here although we did have a few hiccups. We arrived before check-in but we could leave our luggage at the hotel which was a relief. Unfortunately we lost our luggage ticket while out, but the front desk employee Grecia made it seem as if it were a huge problem and that we would not be able to retrieve our luggage at all. She did not reassure us even after we expressed confusion and concern. However once we had already gotten very stressed about this, another employee simply asked for our identification and quickly resolved the problem (which was their standard protocol). The stress was avoidable. When we arrived to the room we had to call to request robes and slippers, and there was only one water bottle even though we were two guests. In the bathroom, there is only one hook for the towels, which was inconvenient. The shower also leaked water all over the bathroom which is an architectural problem and can’t really be helped but was annoying as the bathroom floor was wet. The lighting in the room was also very dim, but that might just be a personal preference. Multiple times when requesting towels or water from room service, we had to call several times to remind them of our needs (we even once went personally to remind them at the front desk after 3 times of calling). On our last day we were eager to enjoy one final breakfast, which is listed as being from 6am-11am. However the food was not set up until 6:20-30, so we had to rush to eat before checking out to make it in time for our flight. Also at breakfast there is no self service tea or water station, and although the staff are attentive, it’s too much for them to be able to meet everyone’s needs at rush hour breakfast. However despite all of this we are left with a great memory of staying here. The food at breakfast was delicious, and most of the staff were very kind despite the delays in service. The location is convenient and the room was comfortable. I do not regret staying here although for ~300 USD a night I might expect a little bit more attention to detail.

Ambiente: la posizione geografica è molto buona, il traffico è molto conveniente, e lode cinque stelle su questo La prima volta l'esperienza mi sento molto soddisfatta. E' davvero un buon posto per rilassarsi, il livello professionale della palestra

Ho finito di pagare in anticipo con l'app, ma ho detto che non potevo confermarlo, quindi gli ho chiesto di pagare di nuovo, quindi ha anche confermato il numero di prenotazione memorizzato sul suo telefono cellulare e il contenuto del pagamento, ma ha detto che non lo sapeva. Dopo un lungo periodo, non mi scusai per confermare che fosse un'app trip.com, ma la stanza era anche rotta. È stata presto sostituita di nuovo. La stanza era pulita e le strutture erano buone, ma la condizione non era buona, quindi ho messo la temperatura del condizionatore d’aria in piedi e sono andato a letto, ma qualcuno ha forzato la stanza a metà della notte. Gli intrusi erano del personale e dissero di venire a controllare perché la temperatura era strana. Ma so che il cliente è nella stanza, ma ero molto imbarazzato e spaventato perché sono entrato senza chiamare o colpire. Il personale era amichevole, ma non c'era alcuna considerazione per gli ospiti. Hotel che non voglio andare di nuovo due volte. In Asia sudorientale, il servizio era inferiore a 30.000 vincitori.

Ottima posizione, buon ambiente, buon ristorante al secondo piano. Servizio: ottimo. Igiene: buona. Molto adatto per viaggi d'affari e di piacere.

A great location with a very impressive lobby and facade. The room was nice although a bit small. Whilst the staff were mainly great, we were disappointed on a couple of occasions. Firstly, they took away our bath towels without replacing them. When we called down asking for towels they said they would send someone straight away however we never received them and had to dry ourselves with our robes. Secondly, we had to leave at 7am and asked if we could have something to eat a bit earlier. They were unwilling to organise anything. Every other hotel we have stayed at would organise a brekkie box if you’re unable to make breakfast time, given this was a part of our stay and therefore a service we had paid for.