Hotel con spa a Città del Messico

This hotel is situated in the Coyoacán Centro area. What a great area for so many reasons, coffee shops, restaurants and small cafes. This hotel, tho, is all you really need. Very beautiful, with high quality throughout. The staff were very friendly and professional. Our suite was gorgeous and well appointed. We didn’t have time to try out the breakfast menu but it looked very tasty. I would definitely return for another stay without hesitation !

The location was great, but a bit over priced for the quality! We wanted to do an early check in at 7:30 am, but the charge was over $500 dollars, ridiculous to me. So we just left our luggage with the concierge . The next day we called the spa for a couples massage and for 50 minutes it was $5300 pesos each, which is a little over $300 dollars each. Not even in a 5 star in Las Vegas! Ridiculous for just a message. We also paid for the breakfast to be included in our stay, not great! Would not recommend to include it, go elsewhere for breakfast.

Hotel location is great, walking distance to a lot of restaurants and sightseeing activities. Breakfast had a lot of variety. However staff was not friendly and very rude on the last day during checkout. We raised this with the reception staff and they later sent an email to apologize.

As you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous. We were upgraded to kingbed room. Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered. This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.

The Hotel looked fantastic, very modern and luxury looking but the experience is lacking. We came for a one night only after staying at the Ritz for a week and the difference is colossal. For one , at the Alexander there was a constant noise through the night and early morning, cleaning staff didn’t bother to return our greeting, the management messed up our order for food in the morning- which wasn’t really good anyway. We will not be returning there unless the changes reflect the status they advertise.

Grande hotel in una posizione fantastica! Camminando a molte località di Messico, come il Templo Mayor Museum, la Constitution Plaza, Palacio Postal, Palacio de Bellas Artes, ecc. Camera con bagno e doccia in stanze separate. Belle colazione con molte opzioni alimentari.

The hotel's location is very safe and convenient, and it is close to major tourist attractions. The view in the room is pretty good, but the hotel itself is a bit old.

Più tardi ho saputo che questo hotel era molto storico e ho ricevuto molte celebrità. La disposizione all'interno è molto classica. La gente si sente ancora più tranquilla. Altri servizi sono ancora più efficaci. Il servizio in camera veloce è anche più tempestivo. Le strutture della stanza stessa saranno più basilari, Ma penso che sia stato molto buono all'estero, e il rapporto di prezzo è molto alto. Allo stesso tempo, la sua posizione geografica è anche molto eccellente. Anche vicino alla stazione della metropolitana è molto vicino alla zona di Roma. Ci sono alcuni buoni ristoranti e molti bar intorno. In generale, penso che il rapporto prezzo del hotel sia molto buono.

I’ve left with beautiful memories and a lot of love for this place. The staff are amazing ,,, friendly and professional. It’s a great hotel with excellent service, and they made sure I felt comfortable throughout my stay. I’ll definitely choose this hotel again on my next trip ,, I truly loved it! Just one thing to keep in mind: the traffic in this area can be heavy, so if you have a flight, make sure to leave early to avoid any delays.

Un posto grande con un lobby e una facciata molto impressionanti. La stanza era bella, anche se un po’ piccola. Anche se il personale era grande, ci siamo disappunti in qualche occasione. In primo luogo, hanno tolto le nostre tovaglie da bagno senza sostituirle. Quando chiamiamo per le tovalette, dissero che mandava qualcuno subito, ma non li avremmo mai ricevuto e dovevamo uscire con i vestiti; secondo, dovevamo andare alle sette e chiedere se potessimo mangiare qualcosa un po' prima. Ogni altro hotel che abbiamo soggiornato avrebbe organizzato una scatola di brekkie se non potessi fare colazione, dato che questo era parte del nostro soggiorno e quindi un servizio che avevamo pagato.