Hotel 4 stelle a Cairns

Cannot recommend Doubletree and it's staff enough. After spending several months in hotel accommodations throughout the cairns region, this hotel takes first place by a long shot. From the warm cookie at check-in, to the stunning gardens and presentation, the room was spacious and very clean. Every staff member was friendly with truly standout customer service (a rarity nowadays) The manager on duty Luse went above and beyond to assist us, we will be raving about her and her staff to everyone we know for a long time. Not a single fault, and we will most certainly be returning as soon as we can. Thank you to Luse and the staff for a memorable and standout experience, if I could select more than 5 stars I would.

Gli appartamenti con angolo cottura offrono una fornitura monouso di shampoo, ma un utilizzo aggiuntivo è disponibile a pagamento. Gli appartamenti con una camera da letto dispongono di lavanderia e lavaggio a secco, ma è necessario acquistare il detersivo per il bucato, che l'hotel fornisce a pagamento. Il piano cottura a induzione e il microonde rendono la cucina molto comoda. L'hotel dispone anche di una piscina e di una vasca idromassaggio, perfette per godersi la stagione. Il parcheggio è comodo e la vicinanza a un grande supermercato rende la spesa un gioco da ragazzi. Consigliato per chi viaggia in auto o per chi soggiorna più a lungo e ha bisogno di cucinare i propri pasti.

Purtroppo la piscina era in manutenzione e non abbiamo potuto usarla, ma la posizione era da 10/10. Così vicino alla passeggiata e a tutti i servizi che Cairns ha da offrire. La camera era ok, essenziale ma pulita e piacevole da tornare dopo un'intera giornata di esplorazione. Avevamo una camera familiare con accesso alla terrazza, molto bella e perfetta per far giocare i bambini.

The unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.

This is the best value accomodation in Cairns in my experience, Ingrid the receptionist was very friendly and helpful I arrived early and they still checked me in and gave me a free upgrade from a standard room to an apartment, the location is excellent only a very short walk to the esplanade and amazing restaurants, free private parking available (although it is limited to availability) I think this will be my preference for staying in Cairns city from now on.

L'hotel era a circa 12 minuti a piedi dal centro città. Non male, ma può essere faticoso andare e tornare. Molto vicino al Muddy's Playground and Cafe. I servizi erano essenziali, le camere pulite e spaziose. Buona pressione dell'acqua. Comodo avere un ristorante cinese in loco.

Tutto su questo hotel è eccezionale. L'unico lato inferiore è stato la stanza che mi è stata data era sul piano superiore e il rumore da una pompa o dall'unità esterna dell'aria condizionata era così incredibile che non potevo dormire bene tutta la notte.

The Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.

The room facilities are relatively old and the lights are dim. Slippers and toothbrushes are not provided. Shower gel and shampoo are of poor quality. The room was on the first floor and there was noise. It should be the sound of the air conditioner engine or other machinery. The breakfast is simple and does not provide the delicacies of various countries. It only has bread, fruits and some drinks. A separate deposit of 50 AUD is required upon check-in, or 100 AUD in cash.