Hotel 4 stelle a Cairns

Very comfortable night sleep, room was clean staff were helpful. Please note the lift is currently under construction so you may need to use the stairs, the stairs are not suitable for children as they have horizontal rails with large gaps. The restraunts buffet looked like it had a decent selection but we did not have it as it was $16each our two and three year olds.

Great pool, very clean , excellent breakfast , yummy cocktails , dinner was amazing.  Only one thing bad was the pool sun lounges, the are very uncomfortable I had to sit in a bean bag.  Just to add gluten free eating for coeliacs was great seperate toaster for breaky and freshly cooked eggs and bacon on request. Very happy !!

We stayed here for a couple of nights. The staff were very welcoming and always willing to help with anything, which was a real positive — truly 5-star service from the team. Unfortunately, the housekeeping was disappointing. Some cups in the room had lipstick marks on them, and the shower gel bottles appeared to be mostly filled with water rather than gel, although this was rectified immediately after mentioning this to the reception. The hotel is about a 20-minute walk into town. There is also a bus stop near the hospital with a bus running roughly every hour. The hotel provides a shuttle service to the center, but it only operates at 8:30 AM, 9:30 AM, 4:00 PM, and 4:30 PM, so the schedule is somewhat limited. There aren’t many dining options nearby other than the hotel restaurant, and the food there was not particularly good. Your best option is to head into town, where there are plenty of restaurants to choose from. The hotel itself feels quite dated and could benefit from renovations. For example, the hairdryer was broken, the sink was cracked, and the shower looked old and worn. On the positive side, the sheets and towels were clean, and pool/beach towels are provided. The pool/Jacuzzi is clean. Overall, I would recommend staying here and an very happy with my stay.

The unit is adequate for my family of six for a 3-night stay. Basic necessities are generally met, and the overall stay was acceptable. However, there were several maintenance and usability issues that affected comfort. Some air-conditioning remotes were faulty or missing batteries, requiring us to swap between rooms to find working ones. The telephone/RJ45 connection head was also broken and left dangling, with wiring not properly connected, which gave a poor impression of upkeep. In terms of sleeping comfort, the beds are quite soft and the pillows offer very little support. The positioning of the electrical wall outlets behind the bed also made it inconvenient, as we had to shift the bed forward to access the sockets. For kitchen use, it would be helpful to provide basic dishwashing supplies such as a small bottle of dishwashing liquid and a sponge, especially when only a few items are used in the dishwasher. On a positive note, the bathroom facilities are in good condition. Water pressure is strong and hot water is consistently available, which made showers comfortable. Overall, the stay was acceptable, but there is clear room for improvement in maintenance and basic guest amenities.

Front counter were friendly and accommodating. Location was close to everything. Facilities and grounds were well kept. Just didn’t like having to take used towels down and hand them to reception and exchange for clean ones.

Have to say the best thing for this hotel is its room size, Huge! And water pressure is good. But pain point is really clear, the WIFI is not working in my room (bad signal), I can only sit in lounge/bar area at the ground floor to get WiFi.

Buon ristorante cinese: cibo buono e prezzi ragionevoli. La finestra del bagno è orribile: i ragazzi alti possono facilmente sbirciare dentro la doccia, il che mette a disagio le mie familiari!

Overall we had a good stay here but found the housekeeping policy very strange. There is no housekeeping unless you pay for it (or stay for 8 days). We could change our towels personally at the front desk but were requested to take out our own trash and had no way of vacuuming after a long stay. However, the room was adequate and we very much enjoyed the location, which couldn’t have been better.

Un alloggio ben presentato con tutto quello che hai bisogno. Mi piaceva davvero l'ora del desktop front. Sono aperti fino a 10.30 pm. L'unico guasto è che il wi fi non funzionava.

In primo luogo, questo non è un hotel 5* e non sta cercando di essere. Questo è un posto di bilancio per stare e, in questo senso, ho pensato che fosse fantastico. Le camere erano abbastanza grandi, avevano un tavolo e sedie, caldaia, frigorifero, microonde, cucina, le più attrezzature finora in 4 mesi di viaggio. Su di esso vi è una piscina modesta e una grande zona di cucina che ha utensili che sono stati davvero utili per noi che viaggiano nel bilancio. La posizione è quanto potevamo, 30 minuti a piedi alla stazione ferroviaria e al porto, un'ora a piedi dall'aeroporto. Il parcheggio è anche disponibile. Anche se - Era un po' sporco e rustico nei luoghi - vi sono stati molti piccoli rocciosi che vengono con il territorio, ma vale la pena ricordare - ci sono stati 3 piani nel nostro blocco, ciascuno con un bagno, il nostro bagno è stato pulito ma nessuno carta da bagno è stato riempito per i 3 giorni che eravamo lì