Hotel di lusso a Cairns

"Pros: Great location – less than a 5-minute walk to the night market, which was super convenient. The reception area is gorgeous and makes a great first impression. Toiletries were excellent – good quality and not locked away like in some other hotels, and they smelled really nice. The rainforest shower was a standout – absolutely loved it. The rooftop bar is a vibe, with $9 margaritas and tacos, which was a great bonus. Cons: The room had a musty smell, and there was no window to let in fresh air, which made it feel quite closed in. The sink trap also had a strong unpleasant smell, and the cushions in the room didn’t smell fresh either. We booked for 4 people, but housekeeping only provided 2 towels daily, so we had to request more every day. The pool is quite small, and the chlorine levels seemed very high – it irritated and burned our eyes, and we ended up having to visit a pharmacy."

"Bella e grande hotel in una posizione conveniente. La stanza è grande ma sembra un po ' vuota e non si sente lussuosa. Le strutture della stanza erano mancanti al check-in e non riempiti quotidianamente e sono necessarie per chiederle."

"L'hotel sembra nuovo e si trova in una posizione molto comoda. È molto vicino al molo della Grande Barriera Corallina, a soli sette minuti a piedi, e la camera offre una vista sull'oceano. Accanto c'è un delizioso ristorante vietnamita che serve pho e c'è un mercato notturno proprio accanto. Il problema principale di questo hotel è il forte odore di muffa, che si nota immediatamente fin dal momento in cui si entra nella hall. Sebbene il servizio fosse eccellente, la camera che ci è stata assegnata inizialmente era estremamente stantia e senza finestre. Dopo averlo segnalato alla reception, la signora ci ha immediatamente cambiato camera e ci ha offerto gratuitamente un upgrade a una con balcone. La nuova camera aveva ancora un odore di muffa, ma la situazione era notevolmente migliorata grazie alla ventilazione. Per motivi di salute, non consiglierei più questo hotel."

"Perfectly located hotel - 300 m from the reef terminal (from where all day trips for Green island, the Great Barrier Reef and Fitzroy island are available! The view from the room was stunning - overlooking the harbour . The rooms are wide and equipped with everything you may need . We really enjoyed our stay at Pullman !  Note : there is also a spa and a swimming pool / jaccuzzi - but we did not use them as we did not have the time . Also - I am recommending to go to the Daintree rainforest- this is a fantastic day trip - to discover the oldest rainforest in the world ! Cairns is also a wonderful city - and there is also a wonderful supermarket 300m from the hotel. Thanks for all and we would not hesitate to go back again to Pullman Cairns !"

"Sono una viaggiatrice da sola. Un Uber dall'aeroporto costa circa 22 dollari e il viaggio dura più di 10 minuti. C'è un grande hotel dall'altra parte della strada. Ho soggiornato al settimo piano e l'ho trovato molto tranquillo. Più tardi, ho incontrato una donna cinese che viveva al quinto piano e mi ha detto che era un po' rumoroso. Tuttavia, potevo sentire chiaramente le persone che camminavano e parlavano nel corridoio. Il molo è molto vicino, con la passerella che porta al piano inferiore. Sono rimasta molto soddisfatta dell'illuminazione del bagno e del volume dell'acqua della doccia. Era molto adatto alle donne che si truccano. Da allora ho soggiornato in hotel a Sydney considerati migliori e più costosi, ma l'illuminazione non era buona come questa. Il volume e la pressione dell'acqua della doccia erano relativamente buoni. Anche se la camera mostrava la sua età, era complessivamente decente."

"We stayed for four nights over the Easter holiday in a panorama sea view room in the new tower. First of all, the location is excellent. The pool area has a sandy beach, and compared to the Hilton next door, the water was much clearer and very pleasant. The view is absolutely beautiful. However, when the tide goes out, it turns into what feels like a “panoramic mudflat view,” so I would recommend carefully considering the timing of your stay. On the other hand, there were several issues with the room. There is no balcony, and the windows cannot be opened. There were mosquitoes in the room, and I was bitten multiple times, which caused itching and swelling. The insect repellent device in the hallway was empty, which made me question the quality of housekeeping management. When I spoke to a female staff member at reception, I was told that only body spray repellent was available, and no further assistance was offered, so I had to purchase and install my own insect repellent. In addition, there was a sewage-like smell coming from the bathroom. The mirror and sink were not properly cleaned and appeared dirty. The room and hallway also had a moldy smell, and due to the humidity, the bed linens felt damp. The duvet was thin and not very comfortable. As I am sensitive to smells, these issues made me feel nauseous and unwell. Later, my husband spoke to a male staff member at reception. Although the hotel was fully booked and we were unable to change rooms, he responded with sincerity, apologized thoroughly, and instructed housekeeping to carry out a deep cleaning. When we returned from going out, the bathroom had been properly cleaned and the sewage smell was gone. The moldy smell in the room did not completely disappear, but it had been masked with deodorizer, and we were able to sleep well that night. However, the same issues returned the following day. As it was the Easter holiday and other hotels were fully booked, we had no choice but to stay until the end of our reservation. Afterward, I checked reviews and found many similar complaints about the moldy smell, which made me regret not researching more thoroughly beforehand. I had assumed that as a five-star hotel, it would be fine. Overall, the reception staff were kind, friendly, and professional. In particular, the male staff member who assisted us was excellent. On the other hand, I felt that the quality of housekeeping needs improvement. In my opinion, these issues are largely due to a design flaw—specifically, the building was designed with aesthetics prioritized over functionality by the construction company and architect, resulting in rooms where windows cannot be opened despite the humid tropical climate. The older tower, which has balconies and windows that can be opened, may not have the same problems. I would not recommend this hotel to those who are sensitive to smells, but for those who are not, it can still be a wonderful place to stay given its location and facilities."

"Staff are welcoming and go above and beyond. Nothing is too much trouble. Location is fantastic so central to everything. The rooms are very comfortable but are becoming a bit dated and need a refresh. Overall our stay was excellent."

"Very clean big quiet apartment, huge comfy bed and powerful shower. Laundry facilities in apartment was very useful. Situated at the quieter end of the esplanade which was perfect for us. Five minute walk to all the restaurants and bars. Easy walk to pick up boats for tours. Would def recommend"

"立地は海が見える場所でとても良く、cairns central 駅からも歩いて20分程なので歩いて帰ることも可能なとこが良かったです。部屋も広くて清潔でした。プールに行く時、入口、駐車場は宿泊者が持ってるタッチキーがないと開かない仕様になっているのでセキュリティ面でもとてもしっかりしていて安心して過ごすことができました。追加の宿泊者の対応や、セルフチェックインの方法も返答が返ってきたのでチェックイン等もスムーズに行えて大満足です！"