Hotel con spa a Batam

Punti positivi. Tutto il personale è estremamente disponibile. Le addette alle pulizie sono eccellenti. La vista sulla piscina è incantevole. La camera è bella, il letto è grande e molto comodo. Il parrucchiere è assolutamente fantastico. La palestra è ottima, con un'ampia varietà di esercizi. Punti negativi Il cibo non è buono: ho ordinato un soffritto vegetariano specificando di non volere il pollo perché allergica; è arrivato con del pollo sotto le verdure! Mio marito ha ordinato dei gamberi in pastella che sono arrivati ​​non sgusciati e poi impanati, quindi totalmente immangiabili. Non mi hanno permesso di addebitare le bevande sulla camera (anche se lo avevano fatto qualche giorno prima), poi si sono rifiutati di farmi andare via finché non avessi pagato il conto. Non avevo soldi con me. Quindi ho dovuto aspettare che riuscissero a contattare mio marito per farlo venire a pagare. Spa: il trattamento viso è stata l'esperienza più dolorosa che abbia mai avuto in una spa. Il mio viso è stato letteralmente tirato e strofinato fino allo sfinimento. La maschera stessa è stata rimossa. Il mio viso sembrava 10 anni più vecchio anziché più giovane. Dipende da dove si trova la tua stanza, dipende se senti il ​​richiamo della moschea delle cinque. La palestra era come una sauna: troppo calda per fare un vero allenamento cardio, ma è una questione di gusti personali.

Mercoledì, ci vorranno solo 45 minuti da Singapore per vivere la tranquillità dell'isola di Nirup, che è simile a Uluwatu e circondata dal mare, facendola sentire come un vero isolamento di fuga al paradiso. Abbiamo prelevato una varietà di cibo e bevande da tre ristoranti diversi, il ristorante cucina dell'isola offre una cucina incredibilmente raffinata, preparata da cuoco della Svizzera in Thailandia, insieme ad un servizio eccellente da parte del personale del front desk. Abbiamo anche preso una navetta a Batam, che ci ha portato circa 30 minuti, e abbiamo goduto di un bagno, visitato un salone per capelli e goduto di un gruppo nero a vapore di stile di Hong Kong vicino all'hotel Batam Marriott. Ho apprezzato la spaziosa stanza dell'isola di Westin Nirup, che comprendeva un camion in piedi e un lungo balcone. Io sto pianificando di tornare presto!

Excellent service,very nice place, convenient to any malls,I love our stay in panbil,good foods and very amazing amenities,our room is so nice and very cozy to sleep at..we will definitely book again this apartment in the future!

My 3D2N stay here was so good. The staff is very welcoming. I asked for Birthday Complimentary decorations but they did not have that and need to pay 250,000 idr if want but I choose to not do it. So kinda disappointed but since the staff is polite so I’m good. Thanks for everything. I had a pleasant stay here. Will definitely recommend this hotel to my friends.

We had a wonderful honeymoon stay at Harmoni One Convention Hotel & Service Apartments. The room was spacious, clean, comfortable, and the bathtub was a lovely bonus. The honeymoon decoration with rose petals, balloons, and towel swans was beautifully arranged, and the hotel also kindly accommodated our request for the red sofa by the window. It made our stay even more special. The breakfast was delicious with plenty of choices, and all the facilities were clean and well maintained. We especially enjoyed the swimming pool and rooftop area, as well as the gym. We also tried the spa, and the massage was very relaxing and enjoyable. The staff were friendly, helpful, and professional throughout our stay. The location is also very convenient, especially being close to Batam Center Ferry Terminal and Mega Mall. Overall, a great hotel with excellent service, cleanliness, facilities, and value for money. Thank you, Harmoni One, for making our honeymoon memorable. We will definitely come back again! 👍🏻👍🏻

Nel complesso un hotel funzionale, ma non eccezionale. La camera era di buone dimensioni, il letto era un po' duro per me e la colazione, anche questa, è funzionale, ma niente di eccezionale. Nel complesso, direi un'esperienza da 3 stelle. Anche la posizione è un po' lontana da tutto.

Unfortunately, my overall experience during this stay was quite disappointing, and I feel there is still a significant gap between the hotel’s standards and the actual guest experience. First of all, the breakfast selection was quite limited. On the second day, the spring onions served at breakfast were already dry and wilted, giving the impression that they had been left overnight. They certainly did not look fresh, which was rather concerning in terms of food quality. The cleanliness and maintenance of the room also need improvement. The glass windows were covered with obvious wiping marks, making them look dull and far from clean or bright. The bed sheets, duvet covers and bath towels also looked quite old and worn, with some appearing dark and discoloured. This made the room feel less clean and comfortable than expected. The soundproofing was particularly poor. When the neighbouring room played music, the sound was so clear that it felt as though the music was playing inside our own room. This seriously affected our ability to rest. The bathroom could also be more thoughtfully designed. The shower head was positioned too low and would be much more convenient if it were installed higher. Not every guest prefers using a bathtub, so providing a more practical and comfortable shower option would give guests greater choice. I hope the hotel will focus not only on its appearance and marketing, but also on the basic details that directly affect the guest experience, especially cleanliness, bedding and towels, soundproofing, breakfast quality and room facilities. Based on this stay, there is definitely considerable room for improvement.

Good location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.

I had a wonderful experience at Holiday Inn Resort Batam from check-in until check-out. Everything exceeded my expectations. The staff were exceptionally friendly, professional, and attentive throughout my stay. The hotel was spotless, well-maintained, and provided a very comfortable and relaxing atmosphere. We stayed in the Two-Bedroom Suite, which was incredibly spacious and perfect for families or groups. The generous living space made our stay even more comfortable. The only small suggestion for improvement would be to consider adding a sink and a microwave to the unit, which would make it even more convenient for longer stays. 😅 The facilities are truly superb. The swimming pools are large and perfect for both adults and children. The gym is well-equipped, and the spa offers a great place to unwind and recharge. Families will especially appreciate the kids’ game area and leisure room, which provide plenty of entertainment options. Overall, the combination of excellent service, cleanliness, spacious accommodation, and outstanding facilities made my stay memorable. I highly recommend Holiday Inn Resort Batam to families, couples, and anyone looking for a relaxing getaway. I will definitely return in the future.

We stayed at a double deluxe room but AC was not good not cooling. Good that their staff transferred us to a better room. Staff were friendly. Thank you.