Hotel con spa a Melbourne

"I stayed at 3 hotels all near Flagstaff stations for this trip, just to try something new and compare. Excellent location and the Flagstaff garden is at the opposite. The Pegasus has a real kitchen and utensils since it's an apartment hotel. No view at all but it's ok for a night's stay. The bed is so soft but so as the Radisson and the Jazz hotel so I guess it's the standard?.. Staffs had reasonable service, but I overheard the guest in front of me checked out 30mins later than he should and the staff were not happy about it at all, like teacher talking to a misbehaved student. Overall it's price for money."

"Novotel Melbourne on Collins was a fantastic base for our family trip! The location truly is perfect – having multiple free city tram stops within 100 meters made exploring effortless. We easily walked to major spots like Flinders Street Station and the stunning State Library Victoria. Food options were plentiful nearby, making ”food hunting” a breeze. A major plus for us was the onsite parking. Renting a car was stress-free knowing we had a guaranteed, convenient spot each night (parking fee applicable, refer to hotel front desk). The room was impressively spacious, comfortably accommodating our family of two adults and a kid. Having two queen-size beds was ideal – everyone had plenty of room to sleep well. **Things that could elevate the experience further:** 1. Breakfast Variety: While the breakfast was good, a wider selection of hot and cold options would be appreciated, especially for a longer stay. 2. TV Upgrade: The current TV channel is very limited. Upgrading to Smart TVs with access to streaming platforms like Netflix and YouTube would be a huge improvement for in-room entertainment, especially for families with young kids / toddler. 3. Shaving Kit Quality:The provided shaving kit's ”cream” (which was a soap) and blade weren't great. Offering a slightly higher quality kit with proper shaving cream would be a noticeable touch. **Overall:** We had a very comfortable and convenient stay thanks to the unbeatable location, easy parking, and spacious family room. Addressing the breakfast variety, TV upgrade, and shaving kit quality would easily push this towards a perfect 5-star experience. Highly recommended, especially for families needing space and city access."

"The car park is challenging to access, it took me awhile to get the lift door opened and to get in, really need to align the car properly. The room itself is comfortable, with great views of crown tower. The pots are not cleaned well though. The washer and dryer comes in handy. Good place to stay on the whole."

"The cleanliness was quite satisfying for a five-star hotel, and the facilities were reasonably good for the price. However, the service attitude was not as good as what I experienced at the four-star Crown Promenade."

"It seems the room has not been cleaned thoroughly. There is still dust in several areas, and the kitchen , oven and refrigerator do not appear very clean, as if they were not wiped properly. It also feels like the cleaning was done a little hastily, as I had to request garbage bags, dish soap, and cloths from reception. In addition, when the towels were replaced, they were not arranged neatly but left in a pile, which did not look very organized."