Hotel con palestra a Melbourne

The customer service was excellent. The location, the food, service, just to mention few. Everything was perfect 👌. Will recommend this hotel 100x to my friends and family. I'll be coming back for sure.

The staffs are very friendly, helpful and approachable. Food was excellent with so many varieties. Fresh and delicious. Rooms clean, spacious and very good views.

The hotel's location is really good. It's super convenient to get to the hotel from the terminal. The room size is good for unpack & repack your stuff for the trip. Since we didn't have breakfast included in the booking. There are 2 choices for the breakfast: 1. Hotel's breakfast for 35AUD/person 2. Deli cafe. We had a sandwich & muffin there. It's quick and easy to get ready in the morning.

Perfect location and an excellent place to stay. The hotel facilities are practically brand new, and both the reception staff and housekeeping team were friendly and professional throughout my stay. I stayed for more than a week and thoroughly enjoyed my time at this serviced apartment. The rooms were comfortable, well maintained, and had everything I needed. I would happily stay here again and would recommend it to anyone visiting the area.

Unfortunately, my experience at Novotel Melbourne Central was quite disappointing, especially considering that I had a very positive experience at Novotel Sydney, where my daughter and I were treated with great kindness and hospitality. I had an issue with the breakfast arrangement that was handled in a very uncomfortable and embarrassing way. At check-in, I specifically asked to add breakfast for the three days of our stay. I explained that I am an ALL – Accor Live Limitless member and that I had received an email stating that ALL members would receive a discount on breakfast. The receptionist confirmed the benefit and also told me that my 11-year-old daughter would not be charged. I was informed that the total cost for breakfast for the three days would be AUD 56. I paid the amount at check-in and, naturally, assumed everything had been correctly arranged. However, the following morning, when we went to breakfast, the staff member told me that breakfast was not included in my reservation. I explained that I had specifically added it during check-in and showed him the payment receipt from my card. Instead of simply checking the situation and resolving what was clearly a possible system or communication error, I was repeatedly questioned: who had checked me in, when I had become an ALL member, and whether I had any proof that breakfast had been added. The whole situation was extremely uncomfortable and embarrassing. I had done exactly what was required at check-in, had paid for the breakfast, and had proof of the payment. Nevertheless, I felt as though my word was being questioned. I explained that I would make a complaint. The staff member then reluctantly took down my room number and directed us to a table next to the service area, despite there being several vacant tables in the main dining area. This made the situation even more unpleasant. I understand that mistakes can happen, particularly if there is an issue with the hotel system or communication between staff members. What I found unacceptable was the way the situation was handled. It gave me the impression that the staff may not have received adequate training on how to deal with guests when an operational error occurs. The appropriate approach would have been to acknowledge the possibility of a mistake, verify the payment and resolve the issue discreetly and courteously, rather than making the guest feel embarrassed or disbelieved. Unfortunately, I also experienced problems with the cleanliness of the room. The bed was poorly made, the toilet and sink were clearly not properly cleaned, and a cup had been placed wet on the tray. These details contributed significantly to my overall negative impression of the hotel. This was particularly disappointing because our experience at Novotel Sydney was excellent. We were welcomed warmly, treated very well and felt genuinely looked after throughout our stay. Unfortunately, our experience in Melbourne was very different. I hope the hotel management will take this feedback seriously, particularly regarding staff training, guest communication and housekeeping standards. The issue could have been handled very differently and would have avoided turning a simple operational mistake into an unpleasant and embarrassing experience.

Abbiamo avuto un ottimo soggiorno qui. Il servizio era eccellente, e le risposte erano molto veloci. Molto consigliato! Ci sarebbe certamente rimasto qui quando visitare Melbourne. La posizione è conveniente, con facile accesso al trasporto, alimenti e shopping.

Abbiamo prenotato un hotel King Standard per questo viaggio, poiché abbiamo il tasso speciale da Trip.com. Prima di arrivare abbiamo ricevuto un'e-mail da Trip che ci ha invitato a scrivere un'e-mail per chiedere un check-in precoce, mentre abbiamo prenotato anche un biglietto aereo attraverso Trip. Quando arrivato in hotel alto 9.45 siamo stati offerti una camera ( con disponibilità immediata ) ma con un pagamento di AUD 50. Quando ho chiesto una camera da letto gemella come solitamente King e Gemello letto avranno la stessa tariffa, ma non questo hotel. Se dovessimo cambiare il stile del letto dovremmo pagare AUD 30/night per 5 notti 😅😅altro AUD 150. Basta per tutte le comunicazioni mattinali, quindi ignoriamo solo i dettagli del letto e andiamo direttamente nella nostra stanza dopo il pagamento. Il giorno in cui abbiamo controllato, abbiamo scoperto che il nostro agente di fronte ha rimborsato la commissione per l'hotel anche quando Trip.com ha confermato che tutto era stato pagato integralmente. Che hotel di fiducia!!L'agente di fronte ci ha detto che ci rimborserà la somma. La stanza è piccola e bella, e tutto è stato fino a 4 standard internazionali, ma la Corona ****** Tower ha una stanza molto più bella e più grande, anche se entrambi hanno una splendida vista sul fiume Yarra come in allegato.

Ottimo servizio alla reception. Erano tutti molto sorridenti, accoglienti e cordiali. Il bagno è pulitissimo. Apprezzo la quantità di caffè, tè e latte offerti, anche se è solo per una notte. Il letto è ok, ma ho sentito un odore di muffa, che potrebbe essere la moquette 🤔 L'unica cosa che mi impedirà di prenotare di nuovo è il rumore proveniente dalla strada. Non capisco perché sia ​​ancora così rumoroso dopo mezzanotte.

La posizione è grande e abbiamo avuto una buona permanenza. Tuttavia, il custode ci ha dato una sorpresa diversa in entrambi i giorni. 😂 Un giorno, la carta che avevamo inserito nella slot di alimentazione della stanza è stata rimossa. Un'altra notte, alle 11:00, quando ci siamo pronti a letto, ci siamo resi conto che non c'era un duvet in camera, abbiamo chiamato il desk e abbiamo detto che erano usciti da duvet. Grazie a Dio, il personale ha risposto molto rapidamente e ci ha portato un nuovo e inopened duvet. In generale, ci siamo ancora goditi il nostro soggiorno!

This was my 9th visit to Naarm in the course of over twenty years. Came from Singapore for a Pierce the Veil gig, tattoos, and to skateboard. I was stoked to see that Lyf is now on Elizabeth St. It’s another great area! So close to Queen Vic too! Having read the other reviews before my stay, I can say those reviews did not do the place justice at all. So here’s my take! - Someone mentioned that the room was small. It is not! I have been to many hotels/hostels abroad and this room was huge for its standard/star rating, and price. The bathroom is fairly big too. Whoever thinks this hotel has small rooms, have got to have their eyes checked. - Another review said rooms were not clean. And that the fridge was dirty. I found it good. Sheets and pillows were clean. Towels and bathroom mat was good too. Carpeting was alright. Bathroom sink, mirror and shower did not have marks, or mold. Glasses was clean. Wardrobe too. Fridge was pretty spotless! Could put my dips, cheeses and olives there. Perhaps my only “complaint” was that the AC unit was a bit dusty. And it took me awhile to figure out how to lower it to 18 degrees. - Someone say that there was not enough space to put toiletries in the bathroom. I am not sure if this person has an entire suitcase of toiletries but that was ample space at the sink, and even more space in the shower. You could line ten face wash in there if you wanted to. In addition, the shampoo, shower gel and conditioner smelled good too. And they provided separate ones instead of a 3-in-1. - Someone mentioned that the hotel did not have a kettle or cups in their rooms. And that water (hot or cold) needed to be collected from Level 1. I came prepared and brought a cup and spoon for my instant soups. It was not inconvenient at all, and the lounge area was nice! - One of the reviews mentioned that there were some flies at the sink area of the lounge. I blame this on lazy guests who expected others to clean up after them. Other than the sink, the lounge area was great with ample cutlery, and homeware provided. Size of the area was pretty decent too! - Security. I absolutely love the security of the hotel, that requires a guest to tap their card, even before they enter the building. They also have a card system that works on an app on your phone. Very cool! - Lyf staff were absolutely lovely! - Someone mentioned that they didn’t like how there was no daily housekeeping. As a guest with minimal litter and requiring minimal to no cleaning, I found this absolutely fine. In fact, I was prepared not to have housekeeping at all; I was fine make my own bed, and empty my own trash, if it got too much. So I was surprised to find that my room had been cleaned on the morning of my 6th night there. They even placed my plushie back nicely on the bed. How lovely! To reciprocate, I left the room almost spotless when I checked out. Even folded the loo roll into a triangle. - A review mentioned that the hotel was noisy and that their room didn’t have a good view, as there was construction going on. Having asked for a quiet room, I received one away from the lift. I heard absolutely no construction work going on at all throughout my 7-night stay. The view of my room overlooked the courtyard of the hotel. It was non-claustrophobic and there was ample sunlight, should you wish to draw the curtains. Windows were high and wide. Clearly not small and dark the way others have described. - A couple of reviews mentioned that the rooms were dark and gloomy. Because of them, I was anticipating a very dimmed and dark room, so was pleasantly surprised to find out that I could see! Conclusion: As someone who used to recce hotels for performing artists as part of tour management/logistics, Lyf at Elizabeth St ticks all the boxes of a great stay – accommodating with good facilities, cleanliness, and fun and happy staff. Was such a great stay and my only regret was not doing a two-week trip this time round. Will definitely be back!