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Pubblicata:2 mar 2026
Utente ospite
The customer service was excellent. The location, the food, service, just to mention few. Everything was perfect 👌. Will recommend this hotel 100x to my friends and family. I'll be coming back for sure.
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Prezzo per notte da:260 $
Pubblicata:18 feb 2026
Utente ospite
Very noisy could hear all the neighbours shouting at each other! And needs sound proofing as could hear everyone showering!!
Clean and great food but don’t get a room on level 10 or 11.
Not worth the $$$$
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Prezzo per notte da:213 $
Pubblicata:21 mag 2026
Utente ospiteThe hotel's location is really good. It's super convenient to get to the hotel from the terminal. The room size is good for unpack & repack your stuff for the trip.
Since we didn't have breakfast included in the booking. There are 2 choices for the breakfast: 1. Hotel's breakfast for 35AUD/person 2. Deli cafe. We had a sandwich & muffin there. It's quick and easy to get ready in the morning.
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Prezzo per notte da:151 $
Pubblicata:18 mag 2026
Peter Thomas FebeyAlmeno restare qui quando a Melbourne è in un grande posto e colazione è sorprendente ! Grandi amici staff ! Solo non posso colpire questo hotel è sorprendente
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Prezzo per notte da:91 $
Pubblicata:19 set 2025
Daphh02The Highlights
1. The location of this hotel is second to none. Right outside the door, you’ll find endless food options from quick bites to diverse international cuisines, plus plenty of cafés, bars, and public transport. Having the SkyBus stop to the airport just around the corner was convenient.
2. Every team member I met was friendly, approachable, and genuinely eager to help. They are well-trained and motivated to provide excellent service.
3. The room itself was spacious and modern. Both the daytime city views and night lights from the window were wonderful, and the furnishings felt new and well-maintained.
4. Guests have access to some excellent facilities, including a gym, a library, and a full wellness area. The indoor pool is comfortably heated even on a chilly Melbourne evening, and it comes with a sauna and bubble spa, which makes the stay feel more like a resort.
What Could Be Improved
1. The room setup felt unusual. I booked a one-bedroom suite, but was placed in a two-bedroom apartment with the master bedroom locked off. I completely understand that I only paid for one room, but it felt a little strange knowing there was a part of “my” room I couldn’t access. Personally, I would have preferred a proper one-bedroom layout with full access.
2. The bedroom I was 'allowed' to stay in also didn’t have its own air conditioning. It relied on the living room’s unit to keep cool, while the locked-off master had its system. This design made things a bit uncomfortable at times, especially overnight.
3. The sofa had an unpleasant, urine-like odour, which made us reluctant to rest in the lounge.
4. The main door lock was rusty and stiff, making it frustrating to open and close.
5. There was no landline phone in the room to contact reception, so the only option was to head downstairs. A couple of times, even during office hours, the reception was unattended (likely because one staff member was juggling multiple tasks). It could be so inconvenient to have a more extended stay.
6. While the pool facilities were lovely, they were often crowded. The common facilities are shared with residents of the building as well as hotel guests, but this detracted from the relaxing vibe.
Would I stay here again? Yes, probably. Mainly because of the unbeatable location, the great facilities, and the friendly staff. But I do think the hotel needs to address the details so that it can align with what they claimed as 'luxury'.
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Prezzo per notte da:121 $
Pubblicata:2 lug 2025|Camera King
Utente ospiteIl 24/6 Ho ordinato uova fritte durante il colazione, ma la qualità delle uova non era al livello standard, il york non era normale e non ha sapore, ma ho ordinato lo stesso il giorno dopo con un diverso cuoco, che era tornato a un uovo normale, Mi chiedevo se Sheraton avesse usato una qualità simile di uova!
Un altro parere è che le strutture di ginnastica non sono sufficienti, grazie!
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Prezzo per notte da:163 $
Pubblicata:31 dic 2025
Utente ospite
Sarebbe stato buono, tranne per le grandi finestre occidentali che si trovano a sinistra senza ciechi e per un sistema elettrico che spenga il condizionamento dell'aria quando nessuno è nella stanza. Così siamo arrivati a scaldare il calore, e un condizionatore d'aria che non raffredda davvero le camere da letto, e nessuna finestra o fan nella camera principale. La maggior parte delle altre cose erano buone, ma avere una camera confortevole è fondamentale e l'appartamento non è semplicemente creato per questo. Ci è piaciuto la posizione e la piscina. Non possiamo davvero parlare ai livelli di servizio perché non abbiamo chiesto, aspettato o ottenere nessuno. E' stato un po' frustrante che l'hotel abbia una prenotazione solo per 4 adulti quando abbiamo fatto una prenotazione per 2A+ 3C su trip.com ma chi sa chi è stato responsabile di questo.
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Prezzo per notte da:108 $
Pubblicata:31 mag 2026|Monolocale Deluxe
Jo2808I recently stayed at Citadines on Bourke Melbourne for 8 nights and overall had a good experience, which I would rate around 4 out of 5 stars.
The location is excellent and the hotel offers good value for a stay in Melbourne’s CBD. The room was comfortable and well-equipped, and I appreciated that housekeeping was provided every two days rather than daily, which I was perfectly happy with.
However, there were a few areas where the experience could be improved. Housekeeping was somewhat inconsistent during my stay. On several occasions, floor towels were not replaced, some areas of the room appeared to be missed during cleaning, pillow covers were not changed when expected, and not all toiletries were refilled. It was frustrating to discover there was no soap or shampoo while already in the shower, requiring a call to reception and a wait for replenishment.
The shower itself could also be improved, as the hot water temperature fluctuated quite noticeably between hot and cold, making it difficult to maintain a comfortable shower.
There were also a couple of minor inconveniences upon arrival. The parking, while available, costs approximately AUD $45 per day and the process of locating and accessing it was somewhat confusing on the first day. Additionally, there was no HDMI cable in the room, which meant I had to request one from reception. Housekeeping also occasionally forgot to clear the trash, which added to the inconsistency of the service.
The kitchenette could also be better equipped. I found the dustbin to be quite small for an extended stay, the knives were not very sharp, and there was no chopping board provided, which made preparing meals less convenient.
On a positive note, after our 8-night stay, the hotel was able to provide us with a complimentary one-hour late checkout, which was appreciated and helped end the stay on a better note.
Despite these issues, the staff were generally helpful when assistance was needed, and the overall stay was pleasant. With a little more attention to housekeeping consistency, maintenance, and guest amenities, this hotel could easily provide an even better experience. Overall, I would still consider staying here again due to the great location and comfortable accommodation.
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Prezzo per notte da:94 $
Pubblicata:15 lug 2026|Appartamento monolocale
Utente ospite
Perfect location and an excellent place to stay. The hotel facilities are practically brand new, and both the reception staff and housekeeping team were friendly and professional throughout my stay. I stayed for more than a week and thoroughly enjoyed my time at this serviced apartment. The rooms were comfortable, well maintained, and had everything I needed. I would happily stay here again and would recommend it to anyone visiting the area.
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Prezzo per notte da:118 $
Pubblicata:12 feb 2026
Utente anonimoL'hotel è v nuovo, appena aperto di recente, così le strutture sono molto fredde. E 'come metà ostello metà hotel vibe dove c'è uno spazio comune, palestra e cucina al livello 1. La palestra è super cool, si dovrebbe controllare se hai tempo, ci sono piccole TV davanti che potrebbero mostrare video di guida di esercizio.
La cucina può a volte diventare sporca, soprattutto la bassa, può essere orologio e ha volare. In generale, riempire l'acqua al bassa, così si può pensare e diventare molto disgustoso.
Non ci sono scarpe, tostapane, pasta dentale, caffè, tè e acqua fornite nella stanza. Senza scarpe, può essere molto freddo entrare nel bagno. La stanza è piuttosto buia, non c'è una lampada al di sopra della stanza, quindi è progettata in modo da tornare all'hotel e dormire. Non si può anche ottenere luce vicino alla fine della stanza.
Il personale ha detto che si prenderà cura ogni 4 giorni, quindi diciamo che si rimanga in piedi per 3 giorni, nessuno verrà a pulire la stanza per voi. Buon e cattivo.
L'hotel Wi-Fi a volte perde la connessione, forse ci sono troppe persone che usano, non sono sicuro, ma è piuttosto fastidioso.
Il docciatore è troppo alto, sicuramente superiore a 2 m, non facile da usare.
La posizione è v accessibile, c'è una stazione ferroviaria chiamata Queen Victoria Market vicino e si trova all'interno della zona ferroviaria gratuita. Se ti piace il cibo asiatico, soprattutto cinese/malaysia, ci sono molte opzioni da scegliere tra
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Prezzo per notte da:93 $