Hoa Thanh Hamlet, Xuan Canh Commune, Song Cau, Phu Yen Province, VietnamDettagli hotel
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Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.8/5
Fantastico
45 recensione
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Bellissimo resort in una baia incantevole. Le ville sono nascoste nella vegetazione, molto spaziose, con una bella terrazza. Noi abbiamo preso la villa von piscina e pochi passi c'era il mare. Come per tutti gli alberghi Zannier, le abitazioni sono ben concepite pratiche e hanno tutto quello di cui si ha bisogno e anche di più. Il personale è molto gentile e cortese, l'atmosfera è semplicemente unica, ristoranti con una buona scelta di pietanze, cibo fresco e delizioso. Un'oasi di pace in un paesaggio incantevole. Il resort è molto spazioso e offre privacy. Anche la spa è molto bella, l’entrata con la scala circuita e impressionante. I corridoi e le camere sono un po’ stretti e non rispecchiano l’ampiezza e la generosità del resto dell’infrastruttura. Simpatica la sala accueil con la vista su tutta la baja.
Utente ospite
Soggiorno: mag 2022
Altro
5.0/5
Eccezionale
Pubblicata: 27 mag 2022
Zannier Hotel, Bai San Ho, Vietnam. Ninety hectares of lush forest. Hills on three sides and a one-kilometre beach on the other – Exceptional. Michael Wirz, the resort manager, and all his staff – Exceptional. Special thanks to Trinh for her outstanding breakfast service and Ms Ly, on reception for her empathy and for organising our onward trip. Zannier exceeded our expectations in all aspects. The design and quality of the resort and accommodation – Exceptional. The quality of the food and service – Exceptional. The courtesy and professionalism of all the staff – Exceptional. Even though some of our requests were lost in translation, this did not deter from the quality of the time that we spent at the resort. We highly recommend Zannier at Bai San Ho
Lanzone D
Soggiorno: mag 2024
Coppia
3.0/5
Pubblicata: 28 mag 2024
We stayed at this resort last week. The resort is surrounded by majestic mountains, a beautiful sea with golden sand, and vibrant coral formations along the rocks. Recommend to take a kayak and see the coral nestled along the rocks at around 11am-2pm. We stayed in a beachfront villa with a private pool. The room was clean, spacious, and provided a comfortable stay. However, the poolside area was disappointingly dirty, which detracted from the overall experience. The service here was inconsistent. While Tung at reception and Hoai and Linh at the restaurant exceeded our expectations with their exceptional service, other staff members, though friendly, lacked professionalism. The general manager seemed disengaged and had a somewhat indifferent attitude towards local customers, which was disappointing. Breakfast was a highlight of our stay, offering a great selection. The Western food was superb, but unfortunately, the Vietnamese cuisine was a major letdown. I found it disheartening to see the local dishes poorly executed. The Bo Luc Lac resembled a beef ragout more than the traditional dish, and the bamboo dish with coconut and curry was bizarre and unappealing. It seems the resort may be targeting Western customers, but compromising the authenticity of Vietnamese cuisine is not the right approach. Also, be aware of descriptions of their wine lists, there are unmatched contents between the menu and the real bottle (wine origin, the Alc%…) Overall, our experience at Zanier Phu Yen Resort was generally good enough, but there are several areas that need improvement. The location is beautiful, the room was comfortable, and some staff members were exceptional. However, the cleanliness of the poolside area, inconsistent service, and the disappointing Vietnamese food are areas that need attention. With some improvements, this resort could truly shine.
Traduci
6/9
Utente ospite
Soggiorno: ott 2024
Altro
5.0/5
Eccezionale
Pubblicata: 22 ott 2024
Best experience ever I know Zannier in Namibia and I can confirm that Vietnam was also amazing Cocktails, food, staff, environment everything PERFECT We arrive thanks to the airport shuttle and the good experience started directly with nice driver and then everything was good and perfect
Traduci
Kerrin R
Soggiorno: ago 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 9 ago 2024
We spent 10 glorious days at the Zannier Bai San Ho. From the moment we arrived to departure, we felt welcomed, valued and pampered. The hotel provides a rare combination of exceptional service, incredible food and outstanding natural beauty that is tastefully complemented by the modern, yet traditional architecture that blends into nature and respects Vietnamese tradition. There are enough facilities to keep our family engaged - tennis, padel, gym, watersports and an amazing spa. Overall the experience is relaxing and re-energising. Our family has special dietary needs (kosher) and we were wonderfully catered for. The food was delicious and via the private chef and butler service, all our needs were met and expectations exceeded.
Traduci
Thomas T
Soggiorno: ago 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 2 ago 2024
Love everything about this resort. Its truly 5* but in a very laid back way and with a strong focus on environment and using local producers and staff .- it shines trough. Cannot say enough of how great the ambience is of the villas, it gives it a very authentic feel.
Traduci
twotaurus
Soggiorno: lug 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 21 lug 2024
Phenomenal! Marvellous week at Zannier. We’re both vegan and the food was delicious- the breakfast with plentiful ripe tropical fruit, creamy coconut yoghurt, a selection of European breads, Vietnamese and western cooked items- total indulgence- it took five days to learn to avoid eating too much. Where to improve: the matcha, the barista coffee, the labelling of vegan items on the buffet, the desserts, the range of vegan dinner items. But these are small matters. The architecture was magnificent, the resort owns the entire land between two headlands - the beach and the valley between. The resort is set into the jungle in the way perhaps a traditional village might have looked with natural materials and low/discreet profiles, making the entire development blend with nature. It was best during the week, it was very quiet without feeling empty, weekend was busy with visitors. Room 133 amazing - although it’s the rice paddy class- this one is in fact located right on the beach. We had a burst water pipe at 430am and were moved for the next night to a beach pool villa- which was superb. Andy on the front desk was very sweet, empathetic and professional in handling this. Weather was perfect in July, dry, warm and overcast. Free activities every day eg kayak e-foil hike, we were five nights and always had something to look forward to.
Traduci
Utente ospite
Soggiorno: mag 2024
Altro
3.0/5
Pubblicata: 24 mag 2024
- The best aspect of this hotel is the location. Very nice beach with corals, albeit with some minor garbage floating in the ocean. - The people are very sweet, esp the staff at the restaurants and activity center. However, the service leaves something to be desired. It seems the hotel is more concerned with superficial optics than actual impact. - For example, the hotel contacted me beforehand but did not know I was female and kept referring to me by the wrong pronoun. When I called them back, they did not know who I was, although they just talked to me a few minutes before. They also referred me to the wrong department. Every simple question regarding activities on offer took very long to be answered. - The water pressure in my bathroom is very weak. The technicians tried to fix some but couldn't resolve it completely. - The turndown staff left some sweets in the room, which was very nice. But knowing we are a family of three, they only left two sweets. Minor detail but could be easily corrected. - The food is the worst aspect of this hotel. We are used to hotel pricing but the quality is just not there. Lunch was simply awful. I would stop there. - To conclude, the way the hotel positions itself as one of ultra luxury hotels in Vietnam is far from the truth. It doesn't have the wow factor of two Six Senses, Banyan Tree, Four Seasons, or Regent. No personalized services, no transportation to and back from the airport, no butler. - Just for an example, the staff left my family walking in the complete darkness of a deserted road to reach the hotel after dinner, citing the "buggy cannot leave hotel's ground" rule. Yet they broke the rule when they took us to the restaurant. What a missed opportunity to show guests initiatives. - This is nice, albeit very far place to go for nice beach. We are not sorry we went, but we would not come back.
Traduci
Fearless45943015768
Soggiorno: mag 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 16 mag 2024
We spent 4 nights in this resort at the end of our honeymoon to Vietnam. The resort was overall lovely, great mix of quiet time and activities, also did the local village tour by bike which was super informative and fun. Things we noticed: - This was the only hotel during our honeymoon in Vietnam which asked for a wedding certificate. However it was also the only hotel where we did not receive any honeymoon benefits (except the small peace of cake at dinner). By asking for the certificate we had very high expectations and were therefore disappointed even though this hotel was just perfect. - Service was sometimes veeeery slow and would forget things all the time - Water Sports - We did the E-Foil lesson which was super fun. However we could not really understand the instructor. - Local Village Tour by Bike - this tour was super fun, would definitely recommend it. We were even invited by local farmers to have beers with them. - You could promote the offered activities more. - Turndown service was lovely, great idea with the good night tea! However they always showed up while we were getting ready for dinner. - Reception could improve - We asked to book an activity, she said she would let us know by breakfast if it is available. The next morning she was not there and her colleague had no idea we already asked for it. - The beach is great, very quiet, you feel like you are on a private island. However there is an issue with lots of rubbish in the water. Te staff clean up the beach regularly but when you go swimming, you swim between plastic bags. - Would have been nice to have more than 1 restaurant open a night e.g. beach bbq, traditional restaurant for local food,.. - You get a lot of value but you also pay quite some money compared to the rest of Vietnam. E.g. the St Maur Rosé (Owned by Zannier) costs so much more than when in St Tropez at the beach. - we would like to mention the following staff who really made our time special in the restaurant: Ms Linh, Ms Trieu, Mr Phuong, and at the beach: Mr Minh
Traduci
Utente ospite
Soggiorno: apr 2024
Altro
5.0/5
Eccezionale
Pubblicata: 15 apr 2024
I came across Zannier's profile on social media, saw the photos of their property Bai San Ho and I was immediately filled with longing. The landscape is simply jaw-dropping. Upon my arrival, the reality of the surroundings and the resort's exceptional team exceeded my expectations. The resort is built beautifully to blend with the nature surrounding it. My favourite part is undoubtedly the remarkable boulder rocks at the far right end of the bay. Truly spectacular. The villas were designed masterfully to respect the traditional ways of Vietnamese living and as such each villa category corresponds to a certain theme - mine was a Paddy Field Villa and I could understand how a humble fisherman's hut inspired it; with a subtle touch of luxury of course. The 1 mile-long beach is pristine, everyone had their own little slice of privacy despite sharing it. The same goes for the 20m long infinity pool perched atop the hills, it was never really busy and sometimes I found myself having the entire area to myself at certain times throughout the day. The staff was always there to look after me; from getting me coffee/drinks/items from the menu to happily take a picture when I asked them to. I can say with confidence that there are not many places in the world with true authenticity that Bai San Ho offers. My 3 nights stay was an absolute dream. This is a place where I was able to disconnect from the world and in turn connect with nature and my inner child. I'm already longing to come back, or better yet to experience Zannier's other properties around the globe.