Recensioni su Jinjiang Metropolo Hotel (Haikou Qilou Old Street Riyue Plaza Duty-Free Store)
Jinjiang Metropolo Hotel (Haikou Qilou Old Street Riyue Plaza Duty-Free Store)
No.17 Wuzhishan Road, Meilan District, Haikou, Hainan, 570203, ChinaDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.4/10
Straordinario
2166 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.3
Strutture e servizi9.2
Servizio9.5
Pulizia9.4
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Tutte le recensioni(2166)
Recensioni positive(2131)
Recensioni con foto/video(371)
Reception gentilissima(226)
Ottima colazione(147)
Ideale per bambini(54)
Con servizi per bambini(22)
Soggiornato diverse volte(22)
Ottimo caffè(22)
Attività per famiglie disponibili(17)
Recensioni negative(35)
Ayuna Morena
Suite affari elegante
Soggiorno: lug 2025
Coppia
1 recensione
9.5/10
Fantastico
Pubblicata: 6 ago 2025
I am really glad i found this gem here during my trip to Haikou . I stayed here for 5 days and it is a delight ! The hotel is only half hour from airport . There are many shops nearby and as a Muslim , there's a halal restaurant nearby which is around 2 -3mins walk away that sells amazing and cheap food. I ate there everyday because it was really good ! There's a mall too named Nanya plaza which is walkable ard 5-10mins walk.
Room is HUGE AND CLEAN!!! Aircon is working well , water pressure are great at all times . Housekeeping is a nice old lady who will really clean my room everyday. Even i put do not disturb when i left , she still went in to only clear the trash bins and change the towels every single day . That's a nice gesture in my opinion as i would have loved if other hotel housekeeping would do that .
Breakfast spread was quite limited and since i cannot eat most of it because it is not halal , they do have breads, boiled eggs and salads that i still get to enjoy for breakfast .
Hotel staffs were kind and helpful . There is a big language barrier since they can't converse in English and i can't converse in Chinese but nevertheless they were patient with using the translation apps to accommodate us . I truly appreciate each and every one of them !
On another note , i think if the hotel have bidets in the toilet , that would be a win !!
Traduci
Risposta dalla struttura: Dear Guest: Thank you for choosing to stay with us and taking the time to share such a detailed experience! We are very happy to know that you enjoyed your stay during your trip to Haikou. Our team is pleased to know that you were satisfied with the cleanliness, air conditioning and water pressure of your room. Your special recognition of the housekeeping staff will be conveyed to her-your encouragement is the greatest motivation for us to continuously improve our service! We have recorded your feedback regarding breakfast options.It will seriously consider how to provide more choices for guests with different dietary needs. At the same time, thank you for your recognition of the staff's service. Despite the language barrier, our team has always been committed to ensuring smooth communication through patience and tools, and we are very touched by your understanding and tolerance. With regard to the recommendation of the bidet in the bathroom, we have included the list of improvements that will be evaluated as a priority in subsequent facility upgrades. Thank you again for your honest feedback! We look forward to the opportunity to provide you with a better experience in the future. I wish you a safe journey and a happy life! All the staff of Jinjiang Capital Haikou Arcade Sun and Moon Plaza are looking forward to your next visit.
Utente ospite
Elegant Family Suite (Spacious, Independent Reception Room, Bubble Bathtub)
Soggiorno: mag 2025
Famiglia
8 recensione
10/10
Eccezionale
Pubblicata: 7 giu 2025
Cheap & good
Spacious and clean
Hidden gems unfold
Toilet super big
Come with a bath tub for my kid to play
Traduci
Risposta dalla struttura: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Otautahian
Camera Business Raffinata
Soggiorno: mar 2025
Viaggio in solitaria
106 recensione
10/10
Eccezionale
Pubblicata: 1 mag 2025
I chose this hotel for its location. I just stayed for one night, but I was pleasantly surprised by the helpful staff (including the women whose names are on the yellow postit in my photos) - when I checked in late at night I was upgraded to a larger room by them. Breakfast was tasty and varied, and my room was clean and quiet.
Traduci
6/8
Risposta dalla struttura: 尊敬的賓客您好!非常感謝您選擇錦江都城酒店(海口騎樓老街日月廣場免税店),您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力,每位賓客的期望就是酒店用心的方向!很榮幸我們的用心服務得到了您的滿意好評,我們也一定會努力做更好的自己。期待下一次您繼續以老朋友的身份再次與我們相遇。祝您一切順利!
Utente ospite
Elegant Family Suite (Spacious, Independent Reception Room, Bubble Bathtub)
Soggiorno: giu 2025
Famiglia
1 recensione
10/10
Eccezionale
Pubblicata: 5 lug 2025
Xiao chen, Xiao Qing services are very good
Traduci
Risposta dalla struttura: 尊敬的客人,您好!非常開心您能選擇錦江都城酒店.並留下寶貴的好評。我們不勝榮幸!用態度,打造獨特的質感藝術生活方式,我們悉心挑選的優質生活好物,兼具實用與品味,無論何時,出遊何地,都為你創造一個貼心、懂自己的休憩時刻。歡迎您再來!
Utente anonimo
Camera Business Raffinata
Soggiorno: mar 2025
Viaggio con amici
1 recensione
10/10
Eccezionale
Pubblicata: 1 mag 2025
Clean and comfortable. Good Location. Excellent service.
Traduci
Risposta dalla struttura: Thank you very much for choosing to stay at Jinjiang Metropolo Hotel and taking the time to share such a heartwarming feedback! Your meticulous recognition and encouragement are the greatest motivation for us to continuously improve our services. From the convenient location to the comfortable living environment, from the diverse breakfast to the thoughtful facilities, we are honored to add beautiful memories to your journey. We look forward to meeting you again next time and hope that every stay can become a warm "home" in your travels!
Utente anonimo
Camera Business Raffinata
Soggiorno: gen 2025
Viaggio in solitaria
2 recensione
10/10
Eccezionale
Pubblicata: 5 apr 2025
nice hotel near attractions and had a good breakfast that came with the room
Traduci
Risposta dalla struttura: 親愛的客人,非常感謝您的高度評價!能讓您和寶貝在寬敞的房間裏盡享舒適,是我們莫大的榮幸。我們一直致力於為每一位客人打造温馨又自在的居住環境,期待下次還能與您和家人重逢,為您帶來更多美好體驗!
TanPearlyn
Camera Elegante con Letto Matrimoniale
Soggiorno: mag 2025
Viaggio con amici
6 recensione
8.0/10
Molto buono
Pubblicata: 2 lug 2025
I stayed only a few hours as my return flight was early morning.
I requested for take away breakfast at 5am as I checked out to go to the airport. Hotel staff said coffee house only opens at 6am. Therefore they were unable to prepare breakfast for me.
I was thinking perhaps the staff could offer to get a bun and a packet of milk on their own initiative but sadly no one did it.
When I was in Cambodia in May, the hotel staff provided packed breakfast when I told them I have to leave the hotel at 5am to go see sunrise.
It was a good gesture from them
Traduci
Risposta dalla struttura: Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the breakfast arrangement during your departure. It is indeed regrettable that our team was unable to provide a more flexible solution to accommodate your early morning flight, especially given the proactive service you received at other properties.While our coffee house operates on a scheduled opening time of 6:00 AM, we acknowledge that exceptional circumstances such as early departures require greater adaptability. Your mention of the packed breakfast provided by the Cambodian hotel exemplifies the level of service we aim to uphold, and we deeply appreciate this insight as a valuable opportunity for improvement.We have shared your experience with our management team to reinforce the importance of proactive guest care and will review our procedures to ensure more personalized solutions for early departures in the future. Should your travels bring you back to our city, please allow us the privilege of arranging a pre-packed breakfast in advance to ensure a seamless departure.Once again, we thank you for your constructive feedback, which plays a crucial role in our ongoing efforts to enhance guest experiences. We hope to have the opportunity to welcome you back and demonstrate our commitment to excellence.
Utente anonimo
Camera Business Raffinata
Soggiorno: ott 2024
Coppia
13 recensione
8.0/10
Molto buono
Pubblicata: 23 nov 2024
Location was not that great for food. Only mini marts, grocery shops and pastries nearby. About 2km walk to Qilou center
Room was clean and reasonably big.
Staff tried their best and are helpful
Traduci
Risposta dalla struttura: Dear Guest, Hello! Thank you very much for your support of the hotel. We are a bit disappointed that we did not receive your -star review. There are still areas where the hotel needs improvement, and we appreciate you pointing out our shortcomings. We have made timely corrections and will strive to do. We are dedicated to providing a warm and welcoming experience for every guest, and we hope our service can bring you more surprises. Xiao Jin looks forward to your visit. Have a great day and keep smiling!
Utente ospite
Camera Business Raffinata
Soggiorno: lug 2025
Viaggio in solitaria
2 recensione
10/10
Eccezionale
Pubblicata: 21 ago 2025
Stayed twice, it’s become home at this point.
Traduci
Risposta dalla struttura: Thank you so much for your wonderful words—this means the world to us! It brings us so much joy to hear that our hotel has truly felt like a home for you, especially after two stays.We’re incredibly grateful to have earned that special place in your heart, and we can’t wait to welcome you back again soon—whether it’s for a quick visit or another extended stay. Here’s to many more "homecoming" moments ahead!
Utente ospite
Camera Business Raffinata
Soggiorno: apr 2025
Coppia
1 recensione
10/10
Eccezionale
Pubblicata: 5 mag 2025
Very clean and good staff and the food was so good
Traduci
Risposta dalla struttura: Thank you so much for taking the time to share your wonderful experience at our hotel! We're absolutely thrilled to hear that you found our property clean, our staff helpful, and the food delicious. Providing a comfortable and enjoyable stay is our top priority, and your kind words mean the world to us. We hope to welcome you back again soon for another memorable visit!
Utente ospite
Cozy Family Room - Spacious
Soggiorno: gen 2025
Viaggio in solitaria
1 recensione
4.5/10
Pubblicata: 16 feb 2025
The new staff service is not as good as the old staff.
Traduci
Risposta dalla struttura: We have also deeply reflected on our own management issues, which led to such service lapses. We will strengthen employee training, improve service quality, and ensure that every guest can receive a high-quality service experience. Thank you very much for your feedback, we look forward to your next visit, so that we have the opportunity to provide you with better serviceWe have also deeply reflected on our own management issues, which led to such service lapses. We will strengthen employee training, improve service quality, and ensure that every guest can receive a high-quality service experience.Thank you very much for your feedback, we look forward to your next visit, so that we have the opportunity to provide you with better service
PAUL CASTELLO
Camera Business Raffinata
Soggiorno: mar 2024
Viaggio in solitaria
2 recensione
9.5/10
Fantastico
Pubblicata: 18 mag 2024
Nice location and friendly staff
Traduci
Risposta dalla struttura: 尊敬的賓客您好!非常感謝您選擇錦江都城酒店(騎樓老街日月廣場免税店)以及您對我們酒店的好評,我們會再接再厲不辜負您的好評。這次沒有得到您全5 分好評,説明我們還有提升和改進的空間,我們會積極聆聽住客意見,正因為有您的督促,我們才能不斷的進步,很高興能為您的出遊帶來美好的時光,期待下一次您下次光臨哦
Emily Balagat Verdadero
Elegant Family Suite (Spacious, Independent Reception Room, Bubble Bathtub)
Soggiorno: nov 2023
Famiglia
3 recensione
8.0/10
Molto buono
Pubblicata: 27 dic 2023
The room is big, breakfast is acceptable, have free laundry self service. The staff can’t speak english but they tried their best to help us.
Traduci
Risposta dalla struttura: Distin Guests: Thank you very much for your support and recognition of the hotel, all we do is for each guest to bring a different holiday experience, see your satisfaction and affirmation, we are really very touched, we will continue our efforts to be ready for your return any time.
Utente ospite
Elegant Family Suite (Spacious, Independent Reception Room, Bubble Bathtub)
Soggiorno: mag 2024
Famiglia
1 recensione
9.5/10
Fantastico
Pubblicata: 23 giu 2024
Very good value for money. Right smack in the middle of city. Plenty of stores to pick up things for. Excellent
Traduci
Risposta dalla struttura: 尊敬的賓客您好!非常感謝您選擇錦江都城酒店(海口騎樓老街日月廣場免税店)以及您對我們酒店的好評,我們會再接再厲不辜負您的好評。這次沒有得到您全5 分好評,説明我們還有提升和改進的空間,我們會積極聆聽住客意見,正因為有您的督促,我們才能不斷的進步,很高興能為您的出遊帶來美好的時光,期待下一次您下次光臨哦
Utente ospite
Suite affari elegante
Soggiorno: feb 2025
Coppia
2 recensione
8.0/10
Molto buono
Pubblicata: 19 mar 2025
very good big room location is good
Traduci
Risposta dalla struttura: 尊敬的客人,您好!非常開心您能選擇錦江都城酒店.並留下寶貴的好評。我們不勝榮幸!用態度,打造獨特的質感藝術生活方式,我們悉心挑選的優質生活好物,兼具實用與品味,無論何時,出遊何地,都為你創造一個貼心、懂自己的休憩時刻。歡迎您再來!