Riads a Fez

The experience we had at another Riad set very, very high expectations, so read this with that in mind :) I've worked and stayed in luxury hotels around the world, and if you're looking for a stunning hotel, with pleasant service this would be a top choice. However overall we were looking for more of an intimate experience. Staff were very nice; they were young, friendly, kind and caring. Travelling with my mother however, it felt very uncomfortable when I was asked 'how my wife was doing?!', this summed up the disconnection between the hotel and the experience. A beautiful hotel but short of a 4/5 star experience. It is one of the most stunning Riads you will stay at. The restaurant serves great food, and the views are amazing - if you can handle the three floors of steep steps. Overall, you won't be disappointed but it felt like when we stayed there was no manager for those extra touches you expect when paying this much.

Excellent experience! This place is beautiful, well located, and each room is unique. The staff and owner were incredibly helpful to my friend and I dealing with some bank troubles, they helped organize rides and tours, and both dinners we ate there were amazing. Strongly recommended.

Riad molto piacevole, molto ben guardato, idealmente situato, a 5 minuti a piedi dal Old Medina e parcheggio auto. Camere spaziali, bagni puliti e docce moderne con porte chiuse, decorazione molto deliziosa, sistema di aria condizionata robusto. Il servizio clienti era molto buono, il mantenimento della casa era meraviglioso, entrambi i concierge Abu Bakr e Muhammad erano molto professionale e gentile, hanno comunicato molto bene con noi e si occupavano di tutte le nostre esigenze. Abbiamo apprezzato la varietà e la qualità complessiva dei cibi nel ristorante di accompagnamento di Soultana.

Tucked away in the labyrinth alleys of the Medina, Riad Algila transports one into a world of tranquility & elegance. The riad's meticulously adorned courtyard with gentle tricking of water from the fountain, swaying green trees and intricate tile work serves as a peaceful sanctuary from the bustling city outside. Our 2 day stay was nothing short of enchanting. Rooms were spacious and comfortable, adorned with traditional Moroccan decor with modern amenities, provided a luxurious retreat after a day of exploration. The staff always attentive with insightful recommendations, made all the difference to our stay. Riad Algila truly embodies the essence of Moroccan hospitality offering a respite of calm and beauty amidst the vibrant tapestry of Fes.

The riad was clean, as were the rooms, the bed linens, and the towels. The room needed slippers, as the tiles were everywhere and it was cold in socks. There was also a lack of an extra trash bin near the kettle, so I had to keep all my trash on the table. Breakfast was delicious and simple. On my last day, I was disappointed to be told I had to pay for the tea they brought to my room, even though I didn't know it was a paid service. I paid, and it was no big deal, but my opinion, mood, and impressions completely changed. People seem kind to you, but when it comes to money, everything changes.

Классный риад! Дизайн внутри произведение искусства! Все прилично, чисто, гостиная вызывает восторг, номера тоже оформлены круто, санузел в порядке, никаких приколов и не приятных моментов не было. Менеджер отеля приветлив, поможет вам с вопросами и хорошо говорит по-английски (лучше пишите в вотсап). Хотите пожить в необычном, атмосферном и очень красивом месте, заселяйтесь без раздумий. Советую. Находится посреди медины, и придется немного поплутать в поисках, но это будет со всеми риадами внутри, тут либиринт) Кому-то в медине кажется грязновати, опасно, не понятно куда идти, но тут бояться нечего, и есть указатели на домах. Там же рынок и достопримечательности, почти все обходится пешком кроме смотровой площадки на верху города.

My stay in Fez was truly memorable, thanks to the warmth and professionalism of Hager, the manager. We arrived later than planned, reaching the property at 11 p.m. instead of the expected 9 p.m., yet Hager welcomed us with kindness and patience, making us feel completely at ease despite the late hour. That first impression set the tone for the entire stay. Hager was also incredibly accommodating with breakfast. She kindly arranged breakfast earlier than the usual start time, and it was a delicious traditional Moroccan breakfast — fresh, generous, and beautifully prepared. It was one of the highlights of the stay and a perfect way to start the day. At the time of leaving Fez, I had arranged my transport independently, but the situation did not go as planned and became stressful. When Hager became aware of this, she went out of her way to help, reassured me, and kindly allowed me to stay at the property during the unexpected delay. The property is perfectly located in the heart of the medina, offering an authentic Fez experience while remaining peaceful and comfortable. The room was clean, well-maintained, and felt welcoming after long days of exploring. What truly stood out was the genuine care and hospitality throughout the stay. Hager’s calm, thoughtful, and supportive approach made a real difference and reflects the high standards of this place. I would highly recommend this property to anyone visiting Fez — not just for the location and comfort, but for the exceptional hospitality you’ll experience here.

Service de navette pour et de l’aéroport proposée par l établissement: assez pratique lorsqu’on arrive tard comme nous. Facturé 25€ (250 dirhams)inclus la majoration de 5€ pour service nocturne. Chambre propre et literie confortable Salle de bain très petite, douche sans bac, l eau coule directement sur le sol et l’eau met pas mal de temps à s écouler par le syphon: pas trop pratique si vous êtes pressés et que vous devez prendre votre douche l un après l’autre rapidement . Le support de pommeau de douche cassé, il fallait le tenir à la main Produits d hygiène a ramener, shampooing non fourni ( difficile quand on voyage avec bagage en cabine pour 2-3 jours) Service de petit déjeuner basique, dommage pour certains produits commerciaux ( olives noires et fromage quiri ) Crepe et brioche préparé sur place, elles étaient très bonne Emplacement parfait , juste à côté d un de suq de la vieille médina Pour manger il y a plein de restos sur place mais ils sont relativement chers car on est en zone touristique Ne pas hésiter à aller manger dans la ville nouvelle, on y va avec taxi pour 2€ par trajet (4€ a/r) Attention: l hôtel affirme accepter la carte bancaire mais nous n avons pas pu régler 170dirham(17€) par carte car commission trop importante . Que les montants élevés sont acceptés ( à prendre en compte si vous payez en fin de séjour et que vous avez l’argent compté) Wifi gratuit , terrasse sympa mais dommage ne pas y pouvoir prendre le petit dej Dans l ensemble séjour agréable et rapport qualité prix correcte

La posizione e il servizio in generale hanno lasciato un'impressione piacevole: l'atmosfera è tradizionale, il personale è gentile, la camera è pulita e confortevole. Tuttavia, ci sono momenti che dovrebbero essere chiariti per i futuri ospiti. Quando la prenotazione non è stato indicato che l'importo aggiuntivo dell'imposta locale appariva già quando è stato evitato, quando la prenotazione sul aggregatore non c'era alcuna parola. Inoltre, i servizi dell'organizzazione di trasferimento erano molto più costosi di quanto mi aspettassi. Sarebbe bello se informasse gli ospiti in anticipo di tutti i pagamenti possibili, evitando le sorprese sgradevoli e rendendo la pianificazione di bilancio più accurata. Nel resto tutto è buono grazie!

A very beautiful riad in the middle of medina, we are so happy to have stayed here. Mesmerising inner court, authentic-looking room, and a wonderful host Youssef, who is very welcoming and always ready to help. We stayed in the end of December, so it wasn’t exactly warm in the room, and if there was a heater of some sort, that would be just perfect. But then again, it was the 4th riad in a row we stayed at, and it was the warmest of them all even without aircon or heater. With that being said, I’m sure the temperature would feel just perfect during spring, summer or autumn. Thank you again to Youssef and the team, you left us a wonderful memory of Fes❤️