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The Carlyle, A Rosewood Hotel
4.5/587 Recensioni

The Carlyle, A Rosewood Hotel

Upper East Side New York|1.19km dal Cooper Hewitt Smithsonian Design Museum
This is my third review of The Carlyle over the years (across probably 25 stays), and, sadly, the first one where I didn't feel I could give the hotel five stars. Although this is specifically about a stay in November 2022, it relates more generally to the renovated rooms at The Carlyle -- and here, the 11/22 stay was our third in a renovated room. Two were in Superior Suites, and one was in a Rosewood Suite. First, the good: The service continues to terrific, and greetings from the staff are genuine and caring. Across the board, when I raised an issue, someone tried to make things better. Housekeeping did not miss a beat. The bedding and linens are top notch. I found the beds in all three rooms terrific. And, the renovations fixed what had been a tendency for the HVAC to be spotty, depending on the room. The renovated systems worked flawlessly. And, the rooms are quiet -- no street noise or noise from adjoining rooms. In the Superior Suites, the bathrooms are small. In one of the two we stayed in, we had a half bath, which made things a bit better. But, if you want a big bathroom, then look elsewhere. I find the baths adequate, and the showers delightful (as they have been across 30 years). Now, the not so good: The lighting the renovated rooms is atrocious. In the living rooms of all three suites, there wasn't enough light to read in the evening, other than in the one chair that they equipped with a reading light. The desk lamp -- while stylish -- gives off about the equivalent of a 40 watt light bulb. Who does that? There are wall mounted sconces -- with the equivalent of 15 watt bulbs in them. One room had a ceiling unit that had 3 bulbs with the equivalent of 40 watt bulbs. Why? The traditional Carlyle had great lighting -- three way bulbs with up to 150 watts in total in each of 3 or 4 lamps in the room. In this version, I feel depressed in the rooms in the evening. And then there's the bedroom. While there are lamps on the end tables next to the bed, they are on one switch. Either both are on, or neither. Why? Why not have them separately switched? There's a spot-like reading light on each side of the bed -- but that's a poor substitute from the warmth of the bedside table light. Why would anyone design a hotel room this way? I suppose if all one does in a hotel room is look at one's phone or computer, or watch TV, the lighting will suffice. But if you want to read? Forget it. And then you get to storage. In each of the three suites there was no storage at all for your things (I've seen reviews that show some rooms having dressers). Each of the living room and bedroom had shelving, but the room designers filled the shelves with design stuff that serves no purpose, leaving those unavailable to the guest. Even the closets lack usable shelving, other than a high shelf above the hanging clothes. The old Carlyle rooms had vast amounts of storage space in large dressers. It's almost as if the room design
The Pierre, A Taj Hotel, New York
4.4/5102 Recensioni

The Pierre, A Taj Hotel, New York

Upper East Side New York|2.44km dal Cooper Hewitt Smithsonian Design Museum
Viaggiamo tantissimo, ma è difficile che un hotel riesca a superare la gentilezza, la disponibilità, i sorrisi che abbiamo trovato e ricevuto durante la nostra settimana newyorkese al The Pierre! Non trovo le parole giuste per ringraziare TUTTO lo staff dell’hotel! Un altra volta New York? Senza nessun dubbio al Pierre. Alla colazione c’è Arianne che ti accoglie con un sorriso e ti accompagna al tavolo, Massimo che dopo la prima mattina ricorda per i giorni seguenti cosa vuoi mangiare, Jeffrey e tutti gli altri. I Consierge Ivette, Abraham e gli altri ognuno pronto ad aiutarti a realizzare i tuoi desideri. Mai stanchi di trovare la soluzione perfetta fatta su misura per te (tipo il volo in elicottero Last Minute). Alla Reception gentilezza e sorrisi. Non si può chiedere di più! La nostra camera luminosa, spaziosa, pulitissima, servizio due volte al giorno. Chi ti porta in su e giù in ascensore (eh si al Pierre trovi ancora i cosiddetti ‘Lift Boy’ nonché ‘Lift Ladies’). Sempre con un sorriso vero, chiunque ti chiede come stai, se hai passato una bella giornata. Niente superficialità. Il portinaio che ti chiama il taxi con premura e efficienza. Credo aver detto tutto. E non dimentichiamo lo staff ‘quasi’ invisibile che ti saluta ovunque ti incrocia. Non posso che concludere così : al Pierre abituato di ricevere la crème de la crème e la Upper Class di New York, il comune mortale viene accolto come un re/una regina. E QUESTO è un savoir faire che hanno pochi. Grazie di cuore. I’m sorry I wrote in Italian, but it was too difficult to write everything in English, to emotional. But I can say: a huge THANK YOU to the hole staff. You’re amazing! E del ristorante Pierrine faccio una recensione a parte.

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Arthouse Hotel New York City
4/5114 Recensioni
Upper West Side
Situato vicino al Museo di Storia Naturale e al Parco Centrale E'bello avere un ristorante e un bar al primo piano. Il personale era amichevole !!! Mi vergognava perché la descrizione dell'hotel diceva che il wifi era pagato, ma l'ho usato bene perché era gratuito. Se puoi usarlo, sarebbe bello chiedere in anticipo!!!
Hotel Beacon
4.5/5112 Recensioni
Upper West Side
Vengo a New York per vedere la mia figlia ballare. Mi sono divertito molto qui. Non solo la mia stanza era grande, era pulita e confortevole, che mi rendeva facile sentire a casa. Il servizio di fronte, il personale di pulizia e il portatile, erano gentili e forniti, che è stato esemplificativo. Tornerò certamente all'Hotel Beacon in futuro. Grazie ancora a tutto il personale dell'Hotel Beacon per avermi fatto sentire a casa.
Voco the Franklin New York, an IHG Hotel
4.4/5107 Recensioni
Upper East Side
Il Voco The Franklin New York era una scelta fantastica. La posizione è fantastica, il letto è stato il punto più alto (veramente comodo) e il personale sempre utile e amichevole. Spero che torni presto.
Courtyard New York Manhattan/Upper East Side
4/5105 Recensioni
Upper East Side
My husband and I have been staying at this hotel for several days. We would like to give five gold stars to Mr. Willie Howard at the front desk for always going beyond the call of duty and providing outstanding customer service for us. Every time we come down to the lobby Willie always greet us with kindness. No matter how busy he is, he always makes time to talk to us. My husband is very ill with stage four Cancer. Willie always knows what to say to motivate him and also encourages him to exercise. Also there are many times he has jokes for us. We always go back to our room laughing. Willie Howard is a major asset to all guests at this hotel. Please tell him we wish him continued success. In addition we will also share our experience with our friends and family. Kind regards, Mr. & Mrs. Rodriguez
The Mark New York
4.7/558 Recensioni
Upper East Side
Nel corso degli anni abbiamo soggiornato in 5* hotel a NYC. Finalmente abbiamo trovato quello che cercavamo. 1. Personale estremamente amichevole dal momento in cui si è uscito dalla macchina. 2. Concierge che si sono spostati dal loro modo per organizzare guide private, trasporti, sedie a rotelle, prenotazioni per cena, trasporto aeroportuale e simili. 3. Bar vivente e un bel ristorante. 4. La camera confortevole e una doccia con doccia a due con la migliore doccia dell'hotel che abbia mai avuto! Asciugamani di lusso. Il letto era perfetto e il bar era ben conservato con bevande e snack. 5. Il hot dog dell'hotel è fuori dall'entrata è un trattamento. 6. Excelente servizio di turndown. Infine, questo hotel si sente come casa e è molto raccomandato.
The Carlyle, A Rosewood Hotel
4.5/587 Recensioni
Upper East Side
This is my third review of The Carlyle over the years (across probably 25 stays), and, sadly, the first one where I didn't feel I could give the hotel five stars. Although this is specifically about a stay in November 2022, it relates more generally to the renovated rooms at The Carlyle -- and here, the 11/22 stay was our third in a renovated room. Two were in Superior Suites, and one was in a Rosewood Suite. First, the good: The service continues to terrific, and greetings from the staff are genuine and caring. Across the board, when I raised an issue, someone tried to make things better. Housekeeping did not miss a beat. The bedding and linens are top notch. I found the beds in all three rooms terrific. And, the renovations fixed what had been a tendency for the HVAC to be spotty, depending on the room. The renovated systems worked flawlessly. And, the rooms are quiet -- no street noise or noise from adjoining rooms. In the Superior Suites, the bathrooms are small. In one of the two we stayed in, we had a half bath, which made things a bit better. But, if you want a big bathroom, then look elsewhere. I find the baths adequate, and the showers delightful (as they have been across 30 years). Now, the not so good: The lighting the renovated rooms is atrocious. In the living rooms of all three suites, there wasn't enough light to read in the evening, other than in the one chair that they equipped with a reading light. The desk lamp -- while stylish -- gives off about the equivalent of a 40 watt light bulb. Who does that? There are wall mounted sconces -- with the equivalent of 15 watt bulbs in them. One room had a ceiling unit that had 3 bulbs with the equivalent of 40 watt bulbs. Why? The traditional Carlyle had great lighting -- three way bulbs with up to 150 watts in total in each of 3 or 4 lamps in the room. In this version, I feel depressed in the rooms in the evening. And then there's the bedroom. While there are lamps on the end tables next to the bed, they are on one switch. Either both are on, or neither. Why? Why not have them separately switched? There's a spot-like reading light on each side of the bed -- but that's a poor substitute from the warmth of the bedside table light. Why would anyone design a hotel room this way? I suppose if all one does in a hotel room is look at one's phone or computer, or watch TV, the lighting will suffice. But if you want to read? Forget it. And then you get to storage. In each of the three suites there was no storage at all for your things (I've seen reviews that show some rooms having dressers). Each of the living room and bedroom had shelving, but the room designers filled the shelves with design stuff that serves no purpose, leaving those unavailable to the guest. Even the closets lack usable shelving, other than a high shelf above the hanging clothes. The old Carlyle rooms had vast amounts of storage space in large dressers. It's almost as if the room design

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