Hotel con vista sulle montagne a Albuquerque

There was a friendly helpful staff. The facilities were very good, but I feel there needs to be more charging outlets [usb ports]. Breakfast was well balanced, I appreciate that.

房間很不錯乾淨，前台服務態度很好，有停車場停車方便，酒店入住進大門和電梯均需刷卡很安全，美中不足沒有提供免費礦泉水，其他 Hilton 酒店房間都提供免費兩瓶礦泉水

The customer service was initially great upon check in. Since I have been driving cross country I didn’t really have time to check the details about the parking. When arrived I was told parking was booked and I told I could Park in the side street between the convenient store and the hotel. My car got broken into that night or early morning. Now the staff was good at that moment letting me use the room a little longer to figure out what to do and make sure the police report was good a ect. They had a camera on that street facing my car. This is were the customer service falls. Its been over a week of me ask and calling to request the video footage of the incident and I keep getting pushed to the side. Apparently no one know the situation with me getting the footage but the manager and the so called security team thats in charge with the videos footage. I have sent an email requesting it and have not received nothing. No call back in regards to the video footage. This is highly unprofessional when a customer had their vehicle broken into when staying on their property. I should have gotten the footage at least a day or two after the incident but a full week is crazy and i have to wait for a manager to be on site on Tuesday to get my situation resolved! Unprofessional and unacceptable.

La stanza è molto grande, la colazione è molto buona, la posizione è vicino alla strada interstatale 40, conveniente per la gita.

La struttura era pulita, la mia famiglia godeva il soggiorno. L'unico fallimento è che dovete pagare un colazione extra per la colazione e utilizzare l'intero WiFi.

The lobby is beautiful and stylish, probably the best in town. Char restaurant provides good food. I like the grilled Ceaser wedge a lot. The bed is comfortable. I had good sleep.

Room had a stain on the floor and there was a moth in the room. Location is great, right by I40 in the middle of Albuquerque. Staff was ok, not nice, but not rude either. Bed and shower were great, but the bathroom was ridiculously small. Breakfast was good, but some things were precariously placed, like the half-working toaster on a shaky stand and the drink pitchers on a shifty ice bed.

I parcheggi erano stretti e la doccia non aveva abbastanza pressione per farci sentire che ci stavano dormendo, ma hanno una grande piscina all'interno e il posto era tranquillo.

So close to the terminal, just follow the signs once you exit the terminal, cross a couple of roads and you're in the property parking lot. It's clean and although an old hotel it's kept clean and updated here and there. For example beds have seen better times, but washroom was looking good. Staff was great, food was fine and served fast. On the down side one two items: 1 only decaf coffee in the room, odd eh 2 the shower drain wasn't great and will not drain fast enough

Nice hotel with a podium type lobb. Zhyra the hotel staff is very accomodating and provided a good service.