Hotel in zona Snail Rock, Mauritius

This was the third time that I stayed at L'Oiseau de L'Ocean in Flic en Flac, and, as always, it was a great experience. Not only is the facilities great (especially the family rooms), the staff is very friendly and helpful! I would definitely recommend this tourist residence to anyone planning on spending time in Flic en Flac.

L'hotel non era quello che mi aspettavo da un 5 stelle. Credo che si stanno rinovando quest'anno. Aveva metà tavolo e volevo aggiornare a tutti inclusivi ma non offrono tutti inclusivi se lo sapessi prima, non avrei un libro in questo hotel. Quindi il tavolo completo era e Rs8000 extra e potresti avere solo 2 bicchieri di vino o due birre inclusi. Non capisco come l'hotel non possa vedere che questo incoraggia gli ospiti ad acquistare alcol fuori dall'hotel. Uno in particolare chiamato Sahil. Questo tizio è davvero un diamante in brutto. Il nostro tempo all'hotel era pioggia, ma ci è ancora piaciuto con persone come Sahil intorno. Grazie!

resort grande e ben distribuito. cucina varia e molto buona, ma deve piacere speziata/simil indiana mare calmo e molto bello, prendendo il pedalò abbiamo visto una tartaruga molto bello il fatto che le attività diving base, come pedalò, barca fondo di vetro, snorkeling comprese

Where shall I start...Our stay way pretty perfect! Most of you know Mauritius for the big hotel areas, so it was an absolute miracle that we found this lil gem on the island. We had a wonderful 9 days at the SALT of Palmar. We loved that it was super tiny, and very familiar, every corner had a special detail and the service was superb. The staff really makes you feel at home. If you are looking for a Mandarin Oriental Standard, then this won't be the right one. But what this hotel had, is a lot of soul and personality. Rooms: Book a room with a sea view. We had one, but I would say that that's the magic of it. You will realize quite fast that the hotel is refurbished, so here and there you see that it's not 100% up to date, but it really doesn't matter. The rooms were super clean, and spacious and had a great personalized interior. Housekeeping in the morning and also for turndown service did a great job. Thanks to the team! You will see that TV is missing and also Mini-Bars, but that's why you have chosen a Lil boutique hotel over a big chain. Beach: The beach is beautiful, clean, and located around the corner, so u don't get the feeling that it's getting crowded with too many guests, what I loved. The pool is nice, but there could be more sunbeds. Be aware that you are on the eastern side, so when u arrive in August or September, it's very windy and may get chilly. While in November, you will be happy to have the breeze. Snorkelling: Yes, you can snorkel, and you will see fish. But don't expect reef-like on the Maledives for sure. Food: ONE OF A KIND. If you are looking for endless buffets and a big choice just to look at, this won't be your cup of tea. The food was just amazing. Very individualized menu, a big variety. We didn't eat twice the same. The breakfast menu was outstanding and so was the coffee (which usually always sucks in hotels). Nevertheless, you have to say that if you wanna dishes outside the included menu or wines, they are quite expensive (even for Europeans). The only experience, where we were not really stunned, was the cocktails at any point. Watery, not really strong etc. Foodservice: A very big thanks to the service team. you made our experience stunning, also the way you took care of my parents and everything around my mom's birthday. OUr warmest thanks to Vidusha!! But also to Vinesh, Med, Vajna and Vashish (I Hope I got the names right) We hop to see you soon!

Abbiamo soggiornato in famiglia di tre. La posizione è molto conveniente per esplorare vicinanze come il Grand River Sud-Est e Trou d'Eau Douce. Anche a differenza di altri alloggi comparabili EvaZion offre sia colazione che cena. I proprietari sono molto utili, grazie alle raccomandazioni del signor Laverdure siamo riusciti a godere di una bella passeggiata (circa 6 chilometri) che ci porta profondamente in campi di canna da zucchero verso una caduta d'acqua. Su richiesta, i proprietari possono anche organizzare strutture come il cayak e il viaggio in barca fino al fiume Grand Sud-Est. Non si poteva chiedere di più: per il suo prezzo, EvaZion offre un grande valore per i soldi. Ci sono anche una piscina che gli ospiti possono usare, così come un hammock e le banche sulla banca del fiume dove si può rilassarsi. Siate attenti a qualche cosa: il calore e l'umidità che possono essere estremamente disturbanti nei primi mesi dell'anno e la presenza di moschi. I visitatori devono prendere tutte le precauzioni usuali contro questi (cappelli, cappucci, pannolino, mosquito ribelle).

On my first night at dinner, I felt treated poorly because I was dining alone. There was no communication about how the buffet worked, nor was I asked about any food intolerances, while couples around me were given clear options and information. This left me feeling overlooked and disappointed. I would like to commend the exceptional housekeeping provided by Reetoo. She is a lovely, sincere, hardworking lady. However, on the night she was not assigned to my villa, her replacement left a wet bath mat instead of replacing it, and on my last day, no bottles of water were replenished, which again falls short of expectations for a 5-star resort. Most concerning was my experience with the receptionist on my last night. After a long day out, having just returned—and she was fully aware of this—she called my villa to ask for my flight number. I explained my situation, stating that I had just walked in, and asked if I could wash my hands first. When I called back with the information, she asked if I had sorted out my transfer. I was confused by this line of questioning and confirmed that I was flying home. She then insisted on checking me out by midday, which I was already aware of. I asked if I had requested a late check-out, feeling increasingly frustrated. It felt like an interrogation. I requested to speak to a manager but was directed to the food and beverage manager instead. I asked him to inform the resort manager that I wanted to discuss my concerns in the morning due to the poor customer service. However, there were positives to note. The manager, Manoj, and his colleague, Geraldine, along with Reetoo and Kavi, truly tried to make up for the lack of customer service. A senior waiter in a black shirt working nights (apologies for not remembering his name) also provided attentive service. There were a few other members of staff; apologies for not remembering all their names. Sadly, despite these efforts, the overall experience at this 5-star resort did not meet our expectations, and we are uncertain if we would recommend our stay. We are well aware of other 5-star hotels and resorts that truly meet and exceed the standards associated with such ratings.

La signorina della reception è una sorella molto buona!Super entusiasmo!Inglese è un po'di comunicazione! L'intero piccolo hotel ha un senso di anestesia, anche se è sporco.C'è anche un microonde nella stanza. La colazione è inevitabilmente vicino a un piccolo insetto.Non c'è problema con la vasca, ma ci sono parti del pavimento in legno nel bagno.Mi sento un po'strano.Hahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha Il migliore di questo piccolo hotel è la posizione geografica!Qualche passo dietro l'hotel è il Golfo blu!E quando si è lasciato, è possibile tornare al bagno dell'hotel, molto intimo! Naturalmente, tornerai presto alla sera, se tornerai dalla strada, non ci sarà nebbia e lampada.

Resort incantevole e raffinato. Staff sempre pronto a risolvere qualsiasi criticità o a soddisfare le vostre richieste. Durante l’intero soggiorno il caro Josh è stato sempre a nostra disposizione. Dotato di ogni confort, pulito, accogliente, dotato di servizio serale, a disposizione dei clienti un centro surf, attività di ogni tipo per giovani e famiglie, diverse spiagge e piscine . Un grazie particolare a Jimmy ed a tutto lo Staff! Consigliatissimo anche per clienti esigenti come noi!!!