Hotel di lusso a Phu Quoc Island

My partner got hurts when he was playing the water sport on the beach of Melia hotel. The owner of the water sports did not inform in advance that there were wires underneath the hovercraft.As a result, the child fell and went to the emergency rescue, causing the companion's leg to bleed from multiple places. We went to the hospital urgently to stop the bleeding but because I was in a rush, I didn’t bring any cash. After the examination at the hospital, the hospital needs to pay a deposit in advance before providing treatment. Water sports owners refuse to admit their facilities pose serious safety risks. But the responsibility is obvious. Because of the language barrier, I had to return to our hotel to ask for help and coordination.Emergency time LE helped us solve this incident. Finally, thanks again to LE. Thank you for having such an outstanding and friendly staff at your hotel.

Magnificent hotel. Rooms were really nice with big balconies facing the beautiful sunset view. Best kid’s room EVER! I doubt it you will find a better kid’s room than Regent’s. Breakfast was top notch, service was good and the staffs are very attentive to your request. Beach is clean with a lot of daybeds for guest and even a gazebos with seating and table. I will definitely coming back in the future👍

Best hotel stayed in Phu Quoc! Room was super spacious with great view! There are a few restaurants around the resort - Sea Shack, Lava (Steak), Main Breakfast Room etc. The main dining area was very busy upon my visit for breakfast at 0800hrs and was directed to Sea Shack, love the view and chill vibe in this restaurant instead so it wasn’t an issue for me. Service was excellence, the team had your contact number for constant communication, and instant reply if you needed any help at all. The resort is not accessible to any shops nearby and all dining will be within the resort only. Love the exclusive private beach area!

I would like to express my gratitude to the hotel, and especially to Ms.Di, Joy Le, Marcus and Jayden! Thank you all so much for providing us with an unparalleled experience and many surprises during our journey, leaving us with unforgettable memories. Perfect trip!

I traveled to Bãi Khem, Phu Quoc in February and liked it so much that I visited again after 3 weeks. I was a bit concerned about Premier Village because I thought it was a just calm resort better suited for large families rather than couples. But in conclusion, it was a very fun and active resort. The moment I entered the beachfront pool villa, which is located 1 minute away from the swing bar and the boat dock that runs free of charge from the resort's private beach to Sunset Town, I was amazed by the refreshing sea view. The private pool was clean and spacious, and the rooms on the second floor were in excellent condition. It was good. Even though both the 1st and 2nd floors have large ceilings, the air conditioner was strong enough to make it cold. It was convenient to have a refrigerator as well as ice in the freezer and a water purifier. What was great was that I could install the app using a QR code and immediately convey my requests through a chat service, so buggy and water bus reservations and room service were all convenient. In particular, the pretty and kind Butler ‘Mong Tuyen’ was very helpful as she helped me with many things. (I was having trouble working because I left out my laptop cable accessory, but she even found an electronics store on Phu Quoc Island where I could buy a connection cable~) Corallo Restaurant didn't have much on the menu, but every single one of them was delicious. The best moment was having beer and a Wagyu burger at Swing Bar, boarding a boat reserved for 8pm at the dock right next door, arriving at Sunset Town in the pleasant night breeze, watching the fireworks, and returning. It was so fantastic that there was an accommodation 1 minute away from the dock where we arrived by boat after playing to our heart's content. The eastern sea has clear water, lots of cute fish, and a wide sea where you can ride a paddle boat. The King's Well, which is steeped in legend, is actually a place where the sea and a sacred freshwater well are connected. It was nice to come here and get a lot of energy. We plan to visit again!

We arrived very late on the day. The children are very happy when enter the room until there is one room the air-con is broken and on top of that one of the bed have sand inside. The worst is day after the room service the other bed have sand and they only make bed don’t change the bedding for the room service. The some of the new towels smell of smoke, so becareful when using them. I think just my room I come across like 3. But I don’t know about other. Room service will take 1 hr which is quite standard. The water from the villa maybe is from a tank above the building, I constantly can smell and taste mud from the water, and hot water will run out it everyone use the shower at the same time. There is an accident that they sent us to wrong breakfast area, which is fine but they don’t immediately sent us back to the right one, and let us wait for another buggy. Hair conditioner is run out just after 3 nights (one 1 used it, which mean they didn’t check up and refill) Generally the hotel quality is around 3 stars. However their room services respond very fast. They fix the aircon overnight (even is quite noisy but I think they should make sure the room is okay before the guest arrival) They come in very quickly if you request towels/water. Just the quality is not 5 stars. If you don’t ask them they will not provide you. As for bedding I think they come with sand that why even the replacement still have sand.