Vinholidays Fiesta Phu Quoc

Recensioni su Vinholidays Fiesta Phu Quoc

Vinholidays Fiesta Phu Quoc

Khu Bãi Dài, Huyện Phú Quốc, Ganh Dau, Phu Quoc Island, Kien Giang Province, VietnamDettagli hotel
Vinholidays Fiesta Phu Quoc
Vinholidays Fiesta Phu QuocVinholidays Fiesta Phu QuocVinholidays Fiesta Phu Quoc
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Ottimo
377 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.4
Servizio4.4
Pulizia4.5
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Tutte le recensioni(377)
Recensioni positive(366)
Recensioni con foto/video(180)
Ottima colazione(48)
Piscina meravigliosa(44)
Ottimo rapporto qualità-prezzo(40)
Trasporto da/per l'hotel(23)
Ideale per bambini(10)
Vicino all'aeroporto(7)
Spiaggia meravigliosa(6)
Piscina pulita(6)
Recensioni negative(11)
Utente ospite
Camera Standard King
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 21 gen 2025
Fantastic location, good equipment, great quality-price ratio and very nice owners.
Traduci
Risposta dalla struttura: Dear Valued Guest, Warm greetings from VinHolidays Fiesta Phu Quoc. We are always delighted to hear that our team has successfully provided the exceptional VinHolidays service you deserve. Your feedback is greatly appreciated, and we can assure you that it will serve as a great motivation for us to continue delivering outstanding service in the future. We look forward to welcoming you back very soon! Best regards, Vo Anh Phi General Manager
Utente ospite
Camera Standard King
Soggiorno: nov 2024
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 16 gen 2025
I absolutely loved our time there and was reluctant to leave. I went with a one-year-old baby and the staff was super friendly and accommodating! The kid's club was our favorite place to visit and the staff there was so sweet and helpful. Breakfast is extremely busy but we loved our Pho and various meal options. Minor suggestions: The room didn't have a lot of plugs so it was somewhat inconvenient to charge our phones and I wish there were more trash cans. We purchased our bottled of water across the supermarket, but I wish there's paid option water bottles within the room. The room was very comfortable and within steps of walking distance to the grand wonder. We took the Vinbus to Safari and Vinwonder but would advise taking the buggy ride to Vinwonder since it is only 5 minutes away (end up being 50 minutes on the bus)!
Traduci
Risposta dalla struttura: Dear Valued Customer,Thank you so much for your wonderful review! We're thrilled to hear that you and your little one had such an enjoyable stay with us. It’s fantastic that you loved the kid's club and found our staff to be friendly and accommodating. We're also glad you enjoyed the Pho and the various breakfast options!We appreciate your helpful suggestions regarding the room amenities, and we’ll certainly look into providing more plug points and trash cans for convenience. Your feedback about bottled water is noted as well, and we’ll consider offering a paid option within the room in the future.We're happy to know the room's proximity to the Grand Wonder worked well for you, and thank you for the tip about the buggy ride to Vinwonder. We hope to welcome you back again soon for another fantastic stay!We look forward to welcoming you back very soon!Best regards,Vo Anh PhiGeneral Manager
Mba24
Camera Standard King
Soggiorno: nov 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 17 dic 2024
I recently stayed at VinHoliday, and I couldn’t be happier with my experience! The rooms were modern, clean, and very comfortable. The staff went above and beyond to make my stay enjoyable, always greeting me with a smile and ensuring all my needs were met. The location was perfect—close to major attractions and easy to access. The amenities, especially the pool and breakfast, were exceptional. The breakfast buffet offered a wide variety of delicious dishes, catering to both local and international tastes. What stood out the most was the attention to detail in every aspect of the hotel. It truly felt like a home away from home. I highly recommend VinHoliday for anyone looking for a relaxing and enjoyable stay.
Traduci
Risposta dalla struttura: Dear Mr./Mrs. Mba24,Warm greetings from VinHolidays Fiesta Phu Quoc, and thank you for taking the time to share such wonderful feedback with us!Providing a memorable and enjoyable experience for all our guests is one of our top priorities, so we are truly delighted to know that we have met your expectations. Your kind words are greatly appreciated by our entire team.We all look forward to welcoming you back in the near future!Best regards,Vo Anh PhiGeneral Manager
Utente ospite
Camera Standard King
Soggiorno: nov 2024
Famiglia
2 recensione
4.7/5
Fantastico
Pubblicata: 16 dic 2024
Comfy stay with free bus shuttle to Vinwonder and Vinpearl Safari. We enjoy our stay here. The receptionist was also really helpful to arrange a taxi for us to sunset town.
Traduci
Risposta dalla struttura: Dear Valued Customer,Warm greetings from VinHolidays Fiesta Phu Quoc.We are always delighted to hear that our team has successfully provided the exceptional VinHolidays service you deserve. Your feedback is greatly appreciated, and we can assure you that it will serve as a great motivation for us to continue delivering outstanding service in the future.We look forward to welcoming you back very soon!Best regards,Vo Anh PhiGeneral Manager
Pudistarn
Camera Standard King
Soggiorno: nov 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 7 dic 2024
Room very clean and comfortable bed. Service very good with smile. Staff name “Linh” take care very nice, he drive me to T2 bus station for bus going to the air port. Location is good and nearby Grand World.
Traduci
Risposta dalla struttura: Dear Mr/Mrs. Pudistarn,Thank you for spending time to share your thoughts on Trip.com!Please allow us to express our sincere thanks for such a lovely feedback about your experience on recent stay with us. It brings us great pleasure knowing that our associates at VinHolidays Fiesta Phu Quoc had been so helpful to you by providing attentive and empathic services at their best, especially Linh. Your comment is very much appreciated as it will inspire the team to further deliver top quality services. Should your future travels bring you back to Phu Quoc, we will warmly welcome you back to VinHolidays Fiesta.Best Regards,Vo Anh PhiGeneral Manager
TheAmsyars
Camera Standard (2 letti)
Soggiorno: nov 2024
Famiglia
12 recensione
4.0/5
Molto buono
Pubblicata: 8 dic 2024
The service are very okay. The location very strategic to Grandworld, Vinwonders and Vinpearl Safari. We are enjoyy staying there❤️
Traduci
Risposta dalla struttura: Dear Mr/Mrs. TheAmsyars,Warm greetings from VinHolidays Fiesta Phu Quoc and thank you very much for your fantastic review! We never get bored to note how excellent our team engaged and provided true VinHolidays service to you. Your feedback is very much appreciated and we can assure you that it will be a great encouragement for us to keep performing outstanding service in the future. We hope to welcome you back very soon! Best regards,Vo Anh PhiGeneral Manager
batka_drift
Camera Standard (2 letti)
Soggiorno: dic 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 10 gen 2025
Breakfast tasty Service is excellent Location good Cleanliness excellent
Traduci
Risposta dalla struttura: Dear Mr./Mrs. Batka_drift, Warm greetings from VinHolidays Fiesta Phu Quoc! We would like to express our sincere gratitude for your wonderful review and the kind recognition of our value. Your fantastic compliments beautifully capture everything that makes VinHolidays Fiesta special, and we are truly thankful for your thoughtful feedback. This recognition will undoubtedly inspire our team to continue delivering exceptional products and services in the future. Thank you for your recent visit, and we look forward to welcoming you back very soon! Best regards, Vo Anh Phi General Manager
Immy.G
Camera Standard King
Soggiorno: ott 2024
Viaggio con amici
4 recensione
5.0/5
Eccezionale
Pubblicata: 29 nov 2024
Good place to stay.,clean and good view. We got discounted for 10% from hotel to go to Vinwonder. That’s is good 😀
Traduci
Risposta dalla struttura: Dear Mr/Mrs. Immy.G,Warm greetings from VinHolidays Fiesta Phu Quoc and thank you very much for your fantastic review! We never get bored to note how excellent our team engaged and provided true VinHolidays service to you. Your feedback is very much appreciated and we can assure you that it will be a great encouragement for us to keep performing outstanding service in the future. We hope to welcome you back very soon! Best regards,Vo Anh PhiGeneral Manager
June Yoon Yi
Suite Monolocale (letto a due piazze)
Soggiorno: ott 2024
Famiglia
6 recensione
3.7/5
Pubblicata: 26 nov 2024
A four-star hotel with the perfect location to tour the Grand World and a great deal of cost-effectiveness. Clean and well-managed, but not a luxurious hotel. Female employees are friendly, but a large number of male employees give the impression that they are trying to guide and direct guests. If you're a guest who wants to receive special care, you'd better go to an expensive resort.
Traduci
Risposta dalla struttura: Dear Mr/Mrs. June Yoon Yi,Warm greetings from VinHolidays Fiesta Phu Quoc!Thank you so much for your honest feedback, however, we are so regretful at your incomplete satisfaction about your recent stay at our hotel. If there is any inconvenience you have experienced, we strongly desire to get to know more in particular, it will be extremely helpful to us to improve ourselves for better service in the future. We hope to have other chance to host you again soon.Best Regards,Vo Anh PhiGeneral Manager
Chok Chin
Camera Standard King
Soggiorno: ott 2024
Famiglia
1 recensione
2.5/5
Pubblicata: 27 nov 2024
I recently booked 3 rooms for a 5-day, 4-night stay at VINHOLIDAY FIESTA HOTEL for a family trip via Trip.com. I had hoped to book a mix of room types—one with a king bed and two with twin beds—since both room types were the same price. Unfortunately, the booking system wouldn't allow me to do this. In the end, I could only secure 3 rooms with king beds. Given that I was traveling with 4 elderly family members, all over 70 years old, I immediately reached out to the hotel to request a change to the room types. However, I was disappointed to find that the hotel flatly rejected my request without any flexibility or consideration. When we arrived, there were no welcome drinks, which was unexpected and disappointing. The staff at the reception also didn't seem very welcoming, and the overall vibe was not as warm as we anticipated. Their rigid approach to customer service, especially with my special request for my elderly family members, left me feeling very stressed and anxious ahead of our trip. This experience, unfortunately, impacted the overall impression of the hotel. I hope the management will take feedback seriously and work on improving both the service and the welcoming atmosphere, particularly for guests with specific needs.
Traduci
Risposta dalla struttura: Dear Mr/Ms. Chok Chin,Thank you very much for sharing your experience with us. We truly value your feedback and are grateful for the opportunity to learn from your perspective.We would like to clarify that, as part of our hotel's service standards, we do not offer welcome drinks to all guests. We understand that such gestures can make a positive impression, and we will take your comments into consideration as we continue to refine our guest services.We also regret that we did not receive your room request directly, as it was communicated through our chatbot system. Had we known about your specific needs sooner, we would have made every effort to accommodate them in advance. However, we are pleased that upon your arrival, our team was able to promptly address your room preferences and ensure that your family’s needs were met.We sincerely apologize for any inconvenience you experienced, particularly regarding the reception service and the overall atmosphere. We are committed to improving both our service and the experience we provide to our guests, especially for those with special requirements.Once again, thank you for your valuable feedback. We will make every effort to improve and hope to have the opportunity to welcome you and your family back in the future with an enhanced experience.Best regards,Vo Anh PhiGeneral Manager
puripat
Camera Standard (2 letti)
Soggiorno: nov 2024
Coppia
6 recensione
5.0/5
Eccezionale
Pubblicata: 8 dic 2024
Comfortable. Cozy place, near grand world and vinwonder.easily transport to airport.
Traduci
Risposta dalla struttura: Dear Mr/Mrs. Puripat, Thank you so much for your generous feedback to our team! We are truly humbled and could not be happier knowing how satisfied you were during your stay. As a culture of VinHolidays, our associates are passionate and motivated to exceed guest expectations. Your compliment has greatly inspired us to keep up the good job. We certainly look forward to the pleasure of welcoming you back for another wonderful stay. Best Regards, Vo Anh Phi General Manager
Utente ospite
Camera per famiglie
Soggiorno: dic 2024
Famiglia
10 recensione
5.0/5
Eccezionale
Pubblicata: 20 gen 2025
Everything was good. Breakfast selection was a bit limited.
Traduci
Risposta dalla struttura: Dear Valued Guest, Warm greetings from VinHolidays Fiesta Phu Quoc. We are always delighted to hear that our team has successfully provided the exceptional VinHolidays service you deserve. Your feedback is greatly appreciated, and we can assure you that it will serve as a great motivation for us to continue delivering outstanding service in the future. We look forward to welcoming you back very soon! Best regards, Vo Anh Phi General Manager
Jrglm
Camera Standard King
Soggiorno: ott 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 10 nov 2024
I spent the greatest days I’ve ever had. The sunset was the most perfect time. Staffs were kind and polite. I received perfect services all sections.
Traduci
Risposta dalla struttura: Dear Mr/Ms. Jrglm, Warm greetings from VinHolidays Fiesta Phu Quoc and thank you for spending time to give us such wonderful feedback! Bringing memorable and enjoyable experience to all of our guests is one of our top priorities. Therefore, it is always fabulous to know that we have met all of your expectations. Your compliment is truly appreciated, and we all look forward to welcoming you back in a not so far future. Best Regards, Vo Anh Phi General Manager
Utente ospite
Camera Standard (2 letti)
Soggiorno: nov 2024
Viaggio con amici
4 recensione
4.2/5
Molto buono
Pubblicata: 15 gen 2025
Nice clean hotel, very near to Grand World, and value for money.
Traduci
6/7
Risposta dalla struttura: Dear Valued Customer,Warm greetings from VinHolidays Fiesta Phu Quoc.We are always delighted to hear that our team has successfully provided the exceptional VinHolidays service you deserve. Your feedback is greatly appreciated, and we can assure you that it will serve as a great motivation for us to continue delivering outstanding service in the future.We look forward to welcoming you back very soon!Best regards,Vo Anh PhiGeneral Manager
Boldnism
Camera per famiglie
Soggiorno: dic 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 10 gen 2025
Very nice. Friendly waitress and hopefully.
Traduci
Risposta dalla struttura: Dear Mr./Mrs. Boldnism,Warm greetings from VinHolidays Fiesta Phu Quoc!We would like to express our sincere gratitude for your wonderful review and the kind recognition of our value. Your fantastic compliments beautifully capture everything that makes VinHolidays Fiesta special, and we are truly thankful for your thoughtful feedback. This recognition will undoubtedly inspire our team to continue delivering exceptional products and services in the future.Thank you for your recent visit, and we look forward to welcoming you back very soon!Best regards,Vo Anh PhiGeneral Manager