R. de Dona Estefânia 71 75 75 77, Lisbon, Grande Lisboa, 1150-132, PortugalDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.9/10
Molto buono
125 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione8.8
Strutture e servizi9.0
Servizio8.8
Pulizia9.0
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Tutte le recensioni(125)
Recensioni positive(23)
Recensioni con foto/video(3)
Soggiorno meraviglioso!(10)
Pulito e ordinato(6)
Recensioni negative(2)
Egidio Pasquariello
Camera Standard con 2 letti singoli
Soggiorno: dic 2024
Altro
1 recensione
10/10
Eccezionale
Pubblicata: 4 feb 2025
Hotel eccellente, ubicato in centro della città, ma io non ero in visita a Lisbona.
Risposta dalla struttura: Dear Egidio Pasquariello,We are very proud to read your comments and share them with all our teams. We believe that your comment is a reflection of what we believe was an experience that lived up to your expectations. At NEYA Hotels we endeavour every day to promote quality experiences and services, with the aim of creating happy memories, so we are delighted to have provided you with just that. On behalf of the entire team, we thank you for your preference and look forward to your next visit.Rúben PereiraFront Office Manager
Kumah
Camera Standard per due persone
Soggiorno: giu 2023
Viaggio in solitaria
6 recensione
8.5/10
Molto buono
Pubblicata: 17 lug 2023
Hotel a 20 minuti dal centro commerciale El Cortes Ingles. Ristorante in loco dal lunedì al venerdì a pranzo. Bar aperto fino alle 23:00 Il must. Noleggio gratuito di biciclette per girare Lisbona
Testo originaleTraduci con Google
Risposta dalla struttura: Dear Kumah, The location of our Hotel was conceived with the love and respect we have for the city of Lisbon and its cultural legacy, based on the reconstruction of historic spaces and meeting the needs of the present and the future, adopting a responsible attitude towards nature. On behalf of the whole team, we hope that your stay allowed you to easily explore the city streets, our beaches and get to know the typical spirit of the Portuguese people. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager
WongShirley
Camera Standard (letto extra disponibile)
Soggiorno: giu 2023
Famiglia
1 recensione
3.0/10
Pubblicata: 9 lug 2023
Non consiglio a questo hotel di non essere onesto nell'accettare la descrizione dei voucher Trip.com per il pagamento di 3 adulti, poiché il personale scortese scusa la prenotazione di una sola persona, l'hotel ha bisogno che io paghi 25 euro a persona X 2 a notte per camera. Il costo aggiuntivo ora viene risolto con Trip.com
Testo originaleTraduci con Google
Utente ospite
Camera Standard (letto extra disponibile)
Soggiorno: giu 2023
Famiglia
2 recensione
4.0/10
Pubblicata: 8 lug 2023
NON consigliato perché l'hotel non è onesto al momento del check-in, il personale ha bisogno che io paghi due costi aggiuntivi per i miei familiari a 25 euro a camera ogni notte, mi scuso solo per aver prenotato solo una persona tramite Trip.com (i miei voucher indicano che i costi coprono tutti 3 persone). Trip.com non è riuscito a mantenere i contatti con il personale dell'hotel e Trip.com ha accettato di rimborsarmi circa il 70% del costo totale, ma non sono d'accordo sul fatto che negozierò ancora il 100% quando torno nel Regno Unito.
Testo originaleTraduci con Google
Utente anonimo
Camera Standard per due persone
Soggiorno: nov 2022
Coppia
3 recensione
7.0/10
Pubblicata: 11 dic 2022
Camera riservata con letto Queen size e finestra.
Avevamo una camera con due letti singoli.
Hanno comunque trovato la soluzione mettendoci in una stanza con un letto queen size.
Solo che in questa stanza non ci sono finestre... Non abbiamo detto niente perché non volevamo cambiare stanza due volte.
Colazione discreta, camera un po' piccola.
Testo originaleTraduci con Google
Lam Yiu Ting
Camera Standard per due persone
Soggiorno: apr 2025
Viaggio con amici
7 recensione
7.0/10
Pubblicata: 24 mag 2025
The hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended.
Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided.
The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere.
On the positive side, the bed was very spacious, which we greatly appreciated.
Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.
Traduci
Risposta dalla struttura: Dear Lam Yiu Ting, We regret that your experience did not fully meet your expectations. Every day we try to provide quality services and experiences, so we regret that you did not feel the same from us. Internally, we will make sure that the situation you reported is discussed and resolved as soon as possible, with a view to our continuous improvement. On behalf of the whole team, we apologise for what happened. Rúben PereiraFront Office Manager
Utente ospite
Camera Standard con 2 letti singoli
Soggiorno: mag 2025
Famiglia
3 recensione
10/10
Eccezionale
Pubblicata: 14 giu 2025
Thanks Mr. Ali for his great assistance and service that provided during our stay at Lisbon !
Traduci
Risposta dalla struttura: Dear Guest, It is with great honour and affection that we share your words with our teams, a reflection of the effort they make every day to build quality experiences. We hope we have fully met your expectations and look forward to your next visit! Rúben PereiraFront Office Manager
Evelyn
Camera Standard singola
Soggiorno: set 2024
Viaggio in solitaria
15 recensione
10/10
Eccezionale
Pubblicata: 2 nov 2024
Small room but well equipped. Location is great , you can walk to most of the places.
Breakfast is awesome!
Traduci
Risposta dalla struttura: Dear Evelyn,On behalf of the entire team, we are truly happy that you found the comfort and tranquillity you were looking for. Travelling can be very tiring, so at NEYA Hotels one of our biggest concerns is that you find a space that allows you to rest, relax and even enjoy your own company.We are very grateful for your preference and hope to see you again soon!Rúben PereiraFront Office Manager
Fatih Barin
Camera Standard con 2 letti singoli
Soggiorno: ago 2024
Viaggio in solitaria
1 recensione
10/10
Eccezionale
Pubblicata: 10 set 2024
it was amazing experience.
expecialy receptionist gentleman i dont remember his name, i think he is spanish.
thank you somuch
Traduci
Risposta dalla struttura: Dear Fatih Barin,It is with great honour and affection that we share your words with our teams, a reflection of the effort they make every day to build quality experiences. We hope we have fully met your expectations and look forward to your next visit! Rúben PereiraFront Office Manager
Maddi McDougall
Camera Standard per due persone
Soggiorno: mag 2024
Coppia
6 recensione
9.0/10
Ottimo
Pubblicata: 20 giu 2024
Clean rooms and friendly service.
Little bit of a walk to the centre of the city and hilly so if you are not into walking perhaps not the location for you.
Traduci
Risposta dalla struttura: Dear Maddi McDougall,Thank you for the kind words about our rooms and service. We regret that you found the hotel's location inconvenient for the purposes of your visit to the city. However, we would like to inform you that there are frequent bus services in the vicinity of the hotel, allowing you quick access to the historic city centre. In future situations, we suggest that you consult the Reception team, who are available 24 hours a day to help you with any queries you may have. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager
Mikalay
Camera Standard con 2 letti singoli
Soggiorno: nov 2024
Famiglia
14 recensione
10/10
Eccezionale
Pubblicata: 8 dic 2024
Bardzo dobry hotel.
Traduci
Risposta dalla struttura: Dear Mikalay,We are very proud to read your comments and share them with all our teams. We believe that your comment is a reflection of what we believe was an experience that lived up to your expectations. At NEYA Hotels we endeavour every day to promote quality experiences and services, with the aim of creating happy memories, so we are delighted to have provided you with just that. On behalf of the entire team, we thank you for your preference and look forward to your next visit. Rúben PereiraFront Office Manager
ANUJA PRADEEP
Camera Standard (letto extra disponibile)
Soggiorno: gen 2024
Famiglia
3 recensione
10/10
Eccezionale
Pubblicata: 2 mar 2024
Lovely hotel. The staff was very helpful.
Traduci
Risposta dalla struttura: Dear Anuja Pradeep, The location of our Hotel was conceived with the love and respect we have for the city of Lisbon and its cultural legacy, based on the reconstruction of historic spaces and meeting the needs of the present and the future, adopting a responsible attitude towards nature. On behalf of the whole team, we hope that your stay allowed you to easily explore the city streets, our beaches and get to know the typical spirit of the Portuguese people. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager
sunshinecarey
Camera Standard con 2 letti singoli
Soggiorno: mar 2025
Coppia
2 recensione
10/10
Eccezionale
Pubblicata: 3 mag 2025
酒店位置很方便,早餐豐盛,房間乾淨舒服,性價比高。
Traduci
Risposta dalla struttura: Dear Sunshinecarey, The location of our Hotel was conceived with the love and respect we have for the city of Lisbon and its cultural legacy, based on the reconstruction of historic spaces and meeting the needs of the present and the future, adopting a responsible attitude towards nature. On behalf of the whole team, we hope that your stay allowed you to easily explore the city streets, our beaches and get to know the typical spirit of the Portuguese people. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager
CHOI38
Camera Standard con 2 letti singoli
Soggiorno: lug 2025
Affari
23 recensione
10/10
Eccezionale
Pubblicata: 6 ago 2025
숙소 시설 깨끗하고 직원분들이 친절합니다
편하게 쉬다 다른 지역으로 이동합니다
Traduci
Abdel64
Camera Standard con 2 letti singoli
Soggiorno: giu 2025
Coppia
2 recensione
6.5/10
Pubblicata: 26 lug 2025
Nichts Besonderes. Mitarbeiter sind bemüht.
Traduci
Risposta dalla struttura: Dear guest, We regret that your experience did not fully meet your expectations. Every day we try to provide quality services and experiences, so we regret that you did not feel the same from us. Internally, we will make sure that the situation you reported is discussed and resolved as soon as possible, with a view to our continuous improvement. On behalf of the whole team, we apologise for what happened. NEYA Hotels Team