Protea Hotel George King George

Recensioni su Protea Hotel George King George

Protea Hotel George King George

King George Dr, George, Western Cape, 6529, South AfricaDettagli hotel
Protea Hotel George King George
Protea Hotel George King GeorgeProtea Hotel George King GeorgeProtea Hotel George King George
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4/5
Molto buono
48 recensione
Recensioni verificate
Ubicazione3.9
Strutture e servizi4.0
Servizio3.9
Pulizia4.0
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Tutte le recensioni(48)
Recensioni positive(24)
Recensioni con foto/video(4)
Recensioni negative(4)
Mohammed Azmi
Camera Ospiti (2 letto matrimoniale)
Soggiorno: ott 2023
Viaggio con amici
24 recensione
4.5/5
Ottimo
Pubblicata: 2 nov 2023
I had an incredible experience at this hotel! The staff was exceptionally friendly and attentive, making me feel welcomed from the moment I arrived. The room was spacious, clean, and well-maintained. The hotel’s amenities, such as the pool were well maintained . The location was at housing area which not suitable for public transport, I had a fantastic stay and would highly recommend this hotel to anyone looking for a memorable and comfortable stay
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Kanishk Toshniwal
Camera più grande, 2 letti matrimoniali
Soggiorno: apr 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 9 giu 2024
The property was superb, loved the hospitality.
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Olya
Camera Ospiti (2 letto matrimoniale)
Soggiorno: gen 2023
Coppia
22 recensione
5.0/5
Eccezionale
Pubblicata: 25 feb 2023
We love absolutely everything about this hotel. The balcony is amazing and the views are superb. We were very happy with Chinese vegetables cooked by Ruan. Thank you very much!
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Utente ospite
Camera Ospiti (2 letto matrimoniale)
Soggiorno: set 2024
Lavoro
34 recensione
4.0/5
Molto buono
Pubblicata: 8 dic 2024
酒店位置很好
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Utente ospite
Soggiorno: nov 2022
Famiglia
1 recensione
4.0/5
Molto buono
Pubblicata: 2 gen 2023
我們定了兩間房，一開始的時候給開了一間，後來去前台問了，才又給了一間，而且設施是有點老的
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vickylombard
Soggiorno: set 2024
Lavoro
4.0/5
Molto buono
Pubblicata: 5 ott 2024
Scenic views of the mountains and golf course. Easy check-in: The restaurant has delicious food and a lounge to enjoy a sundowner. Rooms are well kept and clean. Friendly staff and waiters. Overall, it is a pleasant stay for business in George and preferred hotel for corporates.
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Risposta dalla struttura: Thank you for your fantastic review! We’re delighted that you enjoyed the scenic views of the mountains and golf course. We’ll be sure to congratulate our team on the excellent service they provided during your stay. Your kind words mean a lot to us, and we’re thrilled to be your preferred hotel in George. We look forward to welcoming you back soon!
Alicja R
Soggiorno: lug 2024
Famiglia
5.0/5
Eccezionale
Pubblicata: 23 ago 2024
Beautifully renovated bar and pool area, lovely staff, very helpful and accommodating and wonderful surroundings of a golf course with animals running in the evening. Stunning play area for kids. Very nice food and value for money. Family has an awesome stay. Thank you
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6/7
Risposta dalla struttura: Thank you so much for your wonderful review! We’re thrilled to hear that you and your family had such a fantastic weekend with us. It’s great to know that you enjoyed our newly renovated bar and pool area, and that our staff made your stay even more special. The golf course and its evening visitors are indeed a unique touch, and we’re glad you appreciated it. Your kind words mean a lot to us, and we can’t wait to welcome you back for another memorable stay!
Utente ospite
Soggiorno: dic 2024
Altro
4.0/5
Molto buono
Pubblicata: 10 gen 2025
A little known of gem in the heart of George. The staff make the stay extra special as they go the extra mile to ensure our needs are met. - Monique sorted out our check in issue, always very friendly. - The breakfast team sorted our out dietary requirements, Anwin was great with the kids - Dillon made drinks to order. There could be more activities in the kids area and give it a make over, the dart board needs upgrading but there is table tennis and a pool table. Our room was on the first floor, no lifts so bear that in mind. the rooms are spread out - it is not one big hotel, but a cluster of units. Lots of green space in between for kids to play.
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FazelErnest
Soggiorno: ago 2024
Lavoro
4.0/5
Molto buono
Pubblicata: 11 set 2024
Lovely and spacious room. Satisfactory amenities (even though dated). Modern renovated bathroom, very nice - had both a bath and shower. Great to have a private patio. The food was great. Major bonus having Halaal-catered and friendly meals. Staff were fantastic. Friendly, professional and courteous. Special mention of Ikeraam and Anwin
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Risposta dalla struttura: Thank you for sharing your wonderful experience at Protea Hotel by Marriott George King George. We are delighted to hear that you enjoyed your stay with us and that our associates have made such an impact in creating a memorable stay. Your feedback is truly appreciated and inspires us to continue delivering exceptional experiences. We look forward to welcoming you back for another memorable stay.
marcelmarshallzw
Soggiorno: lug 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 18 ago 2024
Its exactly what you expect from a Protea Marriot. Everything was clean, working well and the facility was undergoing a refurbishment. The staff are probably this properties great asset. Having spent 8 days there for business trip I found Christo, Anywyn and many others to be so friendly and accommodating. The grounds and setting itself with the Outeniqua mountain range in the backround made for a very nice setting
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Risposta dalla struttura: Thank you so much for your wonderful review! We’re thrilled to hear that you had a pleasant stay with us and that that you found everything clean and in good working order, even during our refurbishment. Our team, especially Christo and Anwyn, will be delighted to hear your kind words. They truly are the heart of our hotel, and we’re glad they made your business trip enjoyable. The Outeniqua mountain range does provide a stunning backdrop, and we’re happy you enjoyed the setting. We look forward to welcoming you back on your next visit! Safe travels and best wishes!
Utente ospite
Soggiorno: giu 2023
Famiglia
5.0/5
Eccezionale
Pubblicata: 25 lug 2023
It’s like an American motel inside a gated community in a quiet neighborhood. The rooms are large with two large beds. We stayed only a night, arrived late and checked out early, so couldn’t explore much. The best feature is that you can park your car in front of your door. This was very helpful as we were on a road trip. I only interacted with two front desk staff (while checking in and checkout), they were very friendly and helpful, pretty quick too! Excellent value for money!
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Risposta dalla struttura: Thank you very much for your valued feedback. We appreciate your comments and will definitely share this with the rest of our team in order to motivate them to continue to deliver only the best guest service at all times. We are delighted to hear that you enjoyed your time here with us and we hope to welcome you back whenever your travels brings you back to our beautiful country.
davidmI7842NY
Soggiorno: dic 2023
Coppia
3.0/5
Pubblicata: 18 gen 2024
This hotel has great potential but needs a complete refurbishment. The rooms and furnishings are tired and honestly are not worth the money. The staff however were super but all the bedrooms and balconies are terrible. Breakfast was very good but worth a miss until this place is modernised.
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Risposta dalla struttura: Meeting and exceeding GUESTS' expectations can only be achieved through efficient and friendly, personalized service and your comments regarding the service you received will be shared with the team to motivate them to continue to deliver only the best guest service at all times. Your comments, both positive and negative; together with the others we receive, are being analyzed and will be instrumental in helping us to maintain and improve, where necessary, our standards of service and facilities. We confirm therefore that your comments have been addressed and action has been taken to rectify the problem areas. Thank you for staying with us and for sharing your experience.
Jens M
Soggiorno: dic 2023
Famiglia
4.0/5
Molto buono
Pubblicata: 16 gen 2024
I think that some recent reviews here are a little harsh. This is a perfectly decent Marriott hotel which does exactly what you expect it to. It is not spectacular, nor does it really give you any sort of local "feeling" but if you want a safe, clean and functional place to spend the night then this does the job.
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Risposta dalla struttura: Thank you for completing our Guest Satisfaction survey after your recent stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should welcome another opportunity to show you our Hospitality at its best and to not only meet, but hopefully exceed your expectations during your future stays with us!
YVR_guestservices
Soggiorno: dic 2023
Famiglia
5.0/5
Eccezionale
Pubblicata: 11 gen 2024
Another lovely stay at a Protea Hotel, staffed by many lovely kind people, from Apumehele on the front desk to Agnes and everyone else in the restaurant. The grounds are beautiful and the rooms immaculately clean. We had a room right over the front desk in the main building because the occupancy at the time was low; the rooms across the hall all had magnificent terraces overlooking the pool. We had an excellent waiter at breakfast, and, when we returned for another coffee a short time after we left, he told us it was on the house. A very tiny thing to do but yet another that impressed us with the graciousness and training of the team. The lounge, where we ate dinner, was cosy and beautifully furnished with lots of books to encourage conversation.
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Risposta dalla struttura: Thank you for your words of appreciation on the GUEST Feedback survey that you completed after your recent stay at Protea Hotel by Marriott® King George. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you back to Protea Hotel by Marriott® King George soon!
mobi11
Soggiorno: nov 2023
Coppia
1.0/5
Pubblicata: 3 dic 2023
This is a Marriott hotel now and has so many problems . Towels not replaced or missing , showers and air conditioning leaking water . Safe didn’t work when we arrived , poor breakfast , need I go on. The hotel need a serious refurb and has been neglected , don’t stay here. Had to unplug the fridge as if made a racket .Rubbish left outside the rear of our room , has a feel of hotels 30 years back
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Risposta dalla struttura: Thank you for taking the time to complete a GUEST feedback survey and to write down your additional comments after your recent stay at Protea Hotel by Marriott® King George. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback roverall by no means reflects the high standard of quality and service that Protea Hotel by Marriott® King George is usually proud to offer. I confirm therefore that we have investigated your comments in a serious light and taken action to rectify any shortcomings. Your feedback is imperative for us to ensure that our GUESTS’ expectations are being met and exceeded. Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence.