JW Marriott Hotel Hanoi

Recensioni su JW Marriott Hotel Hanoi

JW Marriott Hotel Hanoi

No 8 Do Duc Duc Road, Tu Liem Ward, Quan Nam Tu Liem, Hanoi, VietnamDettagli hotel
JW Marriott Hotel Hanoi
JW Marriott Hotel HanoiJW Marriott Hotel HanoiJW Marriott Hotel Hanoi
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.2/10
Ottimo
295 recensione
Recensioni verificate
Ubicazione9.2
Strutture e servizi9.2
Servizio9.3
Pulizia9.2
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Tutte le recensioni(295)
Recensioni positive(291)
Recensioni con foto/video(89)
Ottimo servizio(61)
Ottima colazione(30)
Ambiente di classe(17)
Ideale per viaggi di lavoro(13)
Camere ampie(10)
Piscina pulita(8)
Piscina meravigliosa(8)
Strano odore nella camera(7)
Recensioni negative(4)
Sk218
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: giu 2023
Viaggio in solitaria
102 recensione
10/10
Eccezionale
Pubblicata: 8 lug 2023
Nice hotel services in hanoi
PaulChanLK
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: lug 2025
Affari
8 recensione
10/10
Eccezionale
Pubblicata: 1 set 2025
Check in Staff was very helpful and ensure all my needs are met. Gym and Sauna facilities are fantastic Good spread of Breakfast. After breakfast, i skipped lunch and dinner.
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Fabinn
Camera Ospiti (2 letti matrimoniali alla francese, con vista sul lago)
Soggiorno: giu 2025
Famiglia
39 recensione
9.5/10
Fantastico
Pubblicata: 23 lug 2025
Friendly staff and attentive service. High quality food and beverage options. Highly recommend the spa!
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Asun
Executive King Lake, Balcony, Executive Lounge Access
Soggiorno: mar 2025
Coppia
22 recensione
6.5/10
Pubblicata: 4 mag 2025
A typical business hotel, service is quite good but facilities are joust acceptable
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VickyHa
Camera Ospiti (letto a due piazze, con vista sul lago)
Soggiorno: set 2024
Affari
6 recensione
9.5/10
Fantastico
Pubblicata: 19 ott 2024
Value for money. Good loation, excellent customer service!
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Utente ospite
Camera Executive (letto a due piazze, con vista sul lago)
Soggiorno: dic 2024
Famiglia
23 recensione
10/10
Eccezionale
Pubblicata: 27 gen 2025
The hotel and staff was fabulous… I never feel that I am staying in hotel I have been to many countries hotel but this kind of hospitality I have never seen .
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Risposta dalla struttura: Xin chào,Thank you for your kind words. We are so glad to hear that our associates were able to make your experience with us a memorable one and that you enjoyed all the service we offer. Your feedback has been shared with the whole hotel team as a way of celebrating our commitment to providing the highest level of hospitality. Look forward to welcoming you back soon. Sincerely,Hien PhanMarketing & Communication Team
Carel CN
Camera Ospiti (2 letti matrimoniali alla francese, con vista sulla città)
Soggiorno: ott 2024
Affari
35 recensione
10/10
Eccezionale
Pubblicata: 28 nov 2024
nice hotel
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Wanderbarbie
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: apr 2024
Coppia
14 recensione
6.0/10
Pubblicata: 24 mag 2024
The hotel room is kinda old, and it’s quite disappointing, the hair blower is still those kind of really old fashioned one you have to press and blow. When we first got in the room, it has that kind of awful smell that’s really dusty, and even for the bedsheets it’s super dusty, we got nose allergy instantly. The housekeeping service is kinda bad, they don’t refill enough for the stuff and don’t clean well. But their reception is really nice and we ate at their restaurant their service is super nice as well the food is so so.
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Risposta dalla struttura: Dear Wanderbarbie,We take customer satisfaction seriously and are glad to hear from you.First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services. We have shared your feedback with the leadership team to ensure the necessary plans and guidelines are in place and reviewed to prevent the inconvenience from occurring in the future.We hope to see you soon. Feel free to let me know if there is anything we can do to make your next stay a memorable one.Sincerely,My PhamQuality Manager
Utente ospite
Camera Ospiti (2 letti matrimoniali alla francese, con vista sulla città)
Soggiorno: lug 2024
Viaggio con amici
3 recensione
10/10
Eccezionale
Pubblicata: 22 ago 2024
Excellent Excellent Excellent!!!
Traduci
6/10
cilbogi
Camera Ospiti (letto a due piazze, con vista sul lago)
Soggiorno: mag 2025
Affari
4 recensione
10/10
Eccezionale
Pubblicata: 1 lug 2025
Wonderful stay! Exellent Breakfast.
Traduci
Risposta dalla struttura: Xin chào cilbogi,Thank you for your kind words.We are so glad to know that you enjoyed all the service and cuisine that we had offered. Look forward to welcoming you back soon.Sincerely,Hien PhanMarketing & Communication Team
Chun Man
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: dic 2024
Affari
2 recensione
9.5/10
Fantastico
Pubblicata: 12 gen 2025
Nice hotel and service. Breakfast is good. Spa service is good.
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Risposta dalla struttura: Xin chào Chun Man,It is amazing hearing your great compliments for our service, and we appreciate your time to share.Looking forward to your next trip to Hanoi for another memorable experience at JW Marriott Hanoi.Sincerely,Hien PhanMarketing & Communication Team
Utente anonimo
Executive King Lake, Balcony, Executive Lounge Access
Soggiorno: feb 2024
Affari
24 recensione
10/10
Eccezionale
Pubblicata: 26 mag 2024
Great hotel location! Pleasant and clean hotel to stay for all travellers
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Utente ospite
Camera Executive (letto a due piazze, con vista sul lago)
Soggiorno: ott 2024
Affari
28 recensione
10/10
Eccezionale
Pubblicata: 23 nov 2024
Very good hotel. Good location. Food is good staff is good. Enjoy
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Risposta dalla struttura: Xin chào,It is very pleasing hearing you had an enjoyable stay at JW Marriott Hanoi and your compliments for our hotel excellent service encourage our entire team so much in keeping delivering JW Marriot Brand services. Thank you so much for your great review and look forward to serving you again soon in the not far distance future!Sincerely,Hien PhanMarketing & Communication Team
Rachel Lim 21
Camera Ospiti (letto a due piazze, con vista sulla città)
Soggiorno: lug 2024
Affari
4 recensione
10/10
Eccezionale
Pubblicata: 19 ago 2024
Everything is good. Especially the services. Really enjoy to stay here. Will come again.
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Utente ospite
Camera Executive matrimoniale
Soggiorno: set 2024
Viaggio con amici
3 recensione
10/10
Eccezionale
Pubblicata: 11 ott 2024
Very good very nice thank you.... Wish to visit again thank you
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