Hotel di design a Hanoi

Ho avuto recentemente il piacere di rimanere in questo meraviglioso hotel a Hanoi, e devo dire che l'esperienza è stata eccezionale! Uno dei punti di attenzione è stato il servizio eccellente fornito da un membro del personale di nome Jen. Lei era incredibilmente attenta, amichevole, e andò oltre e oltre per assicurarsi che il nostro soggiorno fosse memorabile. Le sue raccomandazioni per il cibo locale e le attrazioni erano in spot-on, rendendo la nostra visita a Hanoi ancora più piacevole. L'hotel stesso era immacolato, con camere confortevoli e eccellenti servizi. Consigliavo molto questo hotel a chiunque visitasse la zona, e assicurarsi di cercare Jen quando si arriva là ha renderà il vostro soggiorno davvero speciale!

An Exceptional Stay with Outstanding Hospitality! From the moment I arrived, the staff at La Sinfonia del Rey Hotel & Spa made my stay truly remarkable. Their hospitality was amazing, and it was the small details they taken care of that really made a difference. It's clear they go above and beyond to ensure guests feel valued and comfortable. I was also delighted by the generous discounts they provided. I enjoyed several offers for their rooftop bar and food, which were fantastic. The discount to their spa was equally appreciated, and I had a wonderfully relaxing time there – a perfect way to unwind after exploring the city. My room was a haven of comfort. It was cozy and peaceful, without any disturbances, allowing me to get a truly sound sleep every night. The hotel's location is great, making it easy to walk around and explore the nearby attractions. I highly recommend La Sinfonia del Rey Hotel & Spa for anyone looking for an exceptional hotel experience with top-notch service.

Remarkable food and service My husband and I recently had the pleasure of spending a few days in Hanoi during the Tet holiday, and we were absolutely delighted with our experience at this hotel. One aspect that truly stood out to us was the exceptional level of service provided by the staff. Upon our arrival, Mr. Hieu Ha warmly greeted us, confirmed our booking, and personally escorted us to our room. Throughout our stay, he consistently went above and beyond to ensure that all guests were comfortable and satisfied. His friendly demeanor and genuine care for our well-being left a lasting impression on us. Additionally, we had the opportunity to indulge in a spa session at their sister hotel, conveniently located just a short 5-minute walk away. Despite the closure of many establishments during the Tet holiday, we were in desperate need of some rejuvenation for our weary bodies. Thankfully, the sole receptionist on duty, Ms. Ngoc Pham was attentive and responsive, she skillfully managed to arrange an on-the-day booking for us and tirelessly catered to the needs of various guests. The breakfast buffet offered by the hotel was equally impressive. In addition to the sumptuous spread of food available at the counter (not a lot but good enough), guests also had the option to order made-to-order chicken or beef pho, as well as eggs cooked to their preference. We were pleasantly surprised by the incredible flavors of the pho; it surpassed our expectations in every way. The only minor drawback we encountered during our stay was the soundproofing of the rooms. Regrettably, it was not entirely effective in muffling the conversations and occasional coughs from neighboring guests, as well as the sound of doors closing. Overall, our stay at this hotel was exceptional. While the spa experience may not have been the absolute best we had during our trip, the attentive and friendly staff made us feel genuinely valued and ensured that our every need was met.

È molto conveniente scegliere l'Anatole Hotel Hanoi in cui soggiornare. L'hotel si trova proprio accanto alla Cattedrale di San Giuseppe, a 1 minuto a piedi. Di fronte alla chiesa c'è CONG CAPHE (Internet Celebrity Café), aperto fino a mezzanotte. C'è un BANH MY MA MA (hamburger di baguette vietnamita) dall'altra parte della chiesa. Ha un sapore molto buono. Apre alle 7:30 del mattino e devi fare la fila per circa 20 minuti ogni volta per comprarlo. Non lontano, c'è un negozio di noodle e involtini primavera vietnamiti chiamato (noddle & Roll), riconosciuto da Youayou Travel Network. È pulito, igienico e ha un buon sapore. L'hotel si trova a 5 minuti a piedi dal Lago Hoan Kiem e dal Teatro delle Marionette sull'Acqua, il che è molto comodo. È un po' lontano andare a Train Street per guardare i treni, ma puoi arrivarci a piedi. L'hotel dovrebbe essere considerato più vecchio, quindi le strutture non sono buone come quelle dei nuovi hotel moderni, ma le condizioni di salute sono buone, il personale di servizio ha una buona attitudine al servizio e la pulizia è tempestiva. Questo soggiorno era il compleanno di mia figlia, quindi l'hotel ha organizzato la camera in anticipo e ha preparato torte, pasti freddi e bevande. C'è una responsabile delle vendite di nome RUBY nel reparto vendite, a cui è stato affidato l'organizzazione dell'intero processo. RUBY è molto seria e responsabile, risponde a tutte le richieste e risponde a tutte le domande. Ha anche organizzato il ritiro di un'auto speciale e trasferimento all'aeroporto Grazie mille per il servizio fornito da RUBY. Questo hotel mi ha lasciato un'ottima impressione e consiglio a tutti di soggiornarvi, soprattutto per la sua comodità.

I had a great three days stay at this hotel. I stayed with some friends and my family joined halfway in the week. The rooms were very nice, spacious and the facilities were vast. I very much enjoyed the breakfast which was a mixture of international and Asian cuisine, with curry, eggs, sweetcorn, porridge, cereal, and fried food for breakfast. The hotel is convenient for a trip to the night market every evening, with a 15 minute walk each way. It is also close to walking distance of the lotus puppet water show and other sites to visit, such as the Hanoi flag tower. I would highly recommend this hotel for anyone who would like a friendly stay they felt very safe and comfortable.

Didn't get a chance to try the breakfast as we had to leave very early for Sapa. We asked if the hotel could pack a breakfast for us and we got a basic pack of bread, jam, butter, some fruits, yoghurt and a cup of vietnamese coffee. The manager Jimmy was very helpful in providing tips and answers to the usual travellers' questions.

The hotel was excellent in terms of service and location. Though the breakfast food selection was a bit short for a 5-star hotel and the rooms are small, the staff makes up for it with their warm behaviour and service.the rooftop bar and restaurant is an amazing place to have some drinks or dinner. The view overlooking the lake and old quarters becomes breathtaking at night. Highly recommended for comfortable stays. However a bit lower price of the rooms would be great, mainly because of the fact that other hotels with similar price range has bigger rooms and other facilities to offer.

The beautiful entrance and reception take you off the bustling and congested roads of Hanoi’s old quarter into an oasis of calm and charm. Sadly the amenities (bar and pool) are pretty limited - I couldn’t find a spot to sit around the pool (there were probably 8-10 people there and no room left). The indoor spa facilities were good and the treatments pleasant. I wouldn’t return as I think for the money spent, I could get much better facilities OR get the same facilities much cheaper elsewhere in Hanoi

La posizione dell'hotel è perfetta: situato in una posizione comoda per tutti i tipi di cose che desideri vedere ad Hanoi. Il personale dell'hotel è molto cordiale e accomodante, ha sempre il sorriso sulle labbra. Buon inglese e molto amichevole. Consiglio vivamente questo hotel. Abbiamo anche avuto la migliore esperienza di massaggio in questo hotel. Una cosa da provare all'APRICOT Hotel. Abbiamo ordinato il servizio in camera per il cibo - avevamo un hamburger - era super delizioso ed anche economico:)

Grazie, onorevole Hau, onorevole Viet & Gang, per aver fatto questo l'accento della nostra missione: quando ci è stato detto che la nostra stanza non era pronta a causa di qualche lavoro di manutenzione, ci sono state offerte alcune alternative, e alla fine la nostra stanza è stata aggiornata in una stanza VIP. L'equipaggio ha gestito la situazione con estrema professionalità e ha assicurato che l'ospite fosse in buone mani. Grazie per tutte le arranghe. Amiamo l'hotel, il servizio, la posizione e l'equipaggio. Grazie per averci accolto. Sì per raccomandare questo a chiunque di voi che legge!